Web platform easy to use and clear Web platform easy to use and clear. Good reactivity to release the funds when available. Sometimes it can take a long time to validate the eligibility of some invoices/customers.

Customer service is not good Customer service is not good. We moved from a bank to LSQ factoring and it looks like a big mistake so far. Money is not transfer on time and response time is very slow. in addition to the fact that it is more expensive (which we knew), but expected better service for such price.

The shift to LSQ has been a nightmare… The shift to LSQ has been a nightmare for our accounting teams. We pay for AR services from LSQ, yet we don't spend any less time performing AR functions. When a company makes a switch to a new supplier and it costs more and takes just as much or more time, and the service from LSQ is slower than the previous source of funds, that's not a good move for a company. I hope that some reads this message, takes it to heart and actually does something to improve LSQ's service. Some of our team has worked with LSQ in the past and now again, and they say that LSQ is as bad today as they were in the past. How about just doing what you say you will, do it on time and do it correctly?

Great service Great company, great people!! Extremely easy to work with everyday. Their professionalism and more important integrity is just amazing.

Started out decent Started out decent. Moving a few years in, things got stupid. Purchasing invoices but only funding minimal amounts. All that accomplished is keeping us from using a backup service. More and more ineligible invoices etc. Wont fund without proof of shipping. If something goes weird then the equipment has shipped, we are out money or waiting. Recently LSQ allowed one of our customers to issue themselves a credit. We notified LSQ AHEAD OF TIME this was not legitimate and not authorized. Didnt matter, LSQ gave them the credit. What was the result? It erased all of our reserves, marked the customer paid in full AND are telling us we have to pay to zero the balance. All in writing. They cant deny this fraudulent behavior.