Sofia Isaiah
GBExcellent service Initially we had tried other lenders to allow us to refinance as self employed borrowers. After paying for an appraisal and being denied, we had put it behind us. We we're contacted by Titan and spoke with John Thomas. He found out we were able to use other income sources and walked us through the initial paperwork. We always were informed of the status of our loan and closed in 22 days. John thank you for all the work that that your Team put in to help us qualify and close.You found a client for life. Sofia Isaiah
Cynthia McDermott
GBWe had an amazing experience with Titan… We had an amazing experience with Titan Mutual and specifically our Loan Officer John S. Thomas. Our refinance closed in 22 days from first contact! John was very responsive to our questions with almost daily contact initiated by him. At the beginning we put some heavy consideration into whether or not to move forward. John helped us to literally list out the “Pros and Cons”. One morning when John was not available we actually got a return call from one of the other Officers to let us know he was in a meeting and would call us back shortly (which he did). Thank you John for all your hard work!
Michael & LadyAnne Duterte
GBThank you!!! We can’t say enough about how wonderful it was working with Titan Mutual Lending! Eric Wang and Albert Jose were always readily available to answer any questions and were informative and thorough every step of the way. We set expectations early on and were more than pleased with how they met them. They were patient with us and we really appreciated how transparent they made their process. Rates were competitive and customer service is truly their top priority! They absolutely went above and beyond to ensure that our transition from our previous lender was a seamless one. Couldn’t be happier with our experience! Thanks again TML!
James Stern
GBGreat service and respect for my time… Great service and respect for my time and wishes. My only suggestion would be to simplify and /or reduce the tremendous amount of paperwork. The staff was very helpful and ready to guide me through the process. I would recommend Titan Financial to my friends and others. James D. Stern 2/24/2018
Robert King
GBI want to take a few minutes to… I want to take a few minutes to recognize one of your personnel that took his time to help me during this process. His name is Ryan Beardshear. He has been awesome and very Kind and treated me as a human being and not trying to take anything away from me but to be an assistance.He provided open communication with me and advised me every step of the way to ensure everything was completed and correct and gave me peace of mind in this process. I Just wanted to express my gratitude for your services. I am grateful that you were placed in this process to assist me. I wish Mr.Beardshear nothing but the best for you and all of your evendores! Thank you Robert M King