Diana
GBAlain Dang is an excellent Sales… Alain Dang is an excellent Sales Manager and helped my husband and I with our first refinance. He made the process simple and helped us feel confident with the refi. He made sure to explain every detail when we asked and kept us in the loop the entire way. Alain is great to talk to too so it made the process enjoyable. We highly recommend Alain to anyone looking to refi or finance their home.
J T
GBThanks John! First company that I decided to stay on the phone with but glad I did. John Kim was professional throughout and was patient with explaining his ideas on leveraging my equity and maximizing my savings. Quick transparent during the whole process. Will definitely come back to him again!
Carolyn
GBA Happy Customer!!!!! My experience working with Karcher Smith was excellent. The entire process took about a month and Karcher and Lizette were great. I received emails, text messages, and phone calls constantly updating me with the new status of my loan process. I would recommend Titan Mutal to all of my family and friends and will always be grateful to Karcher for his expertise, professionalism, and patience.
James Stern
GBGreat service and respect for my time… Great service and respect for my time and wishes. My only suggestion would be to simplify and /or reduce the tremendous amount of paperwork. The staff was very helpful and ready to guide me through the process. I would recommend Titan Financial to my friends and others. James D. Stern 2/24/2018
Cynthia McDermott
GBWe had an amazing experience with Titan… We had an amazing experience with Titan Mutual and specifically our Loan Officer John S. Thomas. Our refinance closed in 22 days from first contact! John was very responsive to our questions with almost daily contact initiated by him. At the beginning we put some heavy consideration into whether or not to move forward. John helped us to literally list out the “Pros and Cons”. One morning when John was not available we actually got a return call from one of the other Officers to let us know he was in a meeting and would call us back shortly (which he did). Thank you John for all your hard work!