Lovi Hayden
GBWorld class customer service!! World class customer service is all I can say about Joshua Branstetter. From the moment we started all the way to the very end. I’m very grateful for his professionalism, patience and understanding. He was upfront where we stood and he found a great program for us to refinance. His team also took the time to help us by giving us guidance on how to fix our credit. Excellent job!!
Robert King
GBI want to take a few minutes to… I want to take a few minutes to recognize one of your personnel that took his time to help me during this process. His name is Ryan Beardshear. He has been awesome and very Kind and treated me as a human being and not trying to take anything away from me but to be an assistance.He provided open communication with me and advised me every step of the way to ensure everything was completed and correct and gave me peace of mind in this process. I Just wanted to express my gratitude for your services. I am grateful that you were placed in this process to assist me. I wish Mr.Beardshear nothing but the best for you and all of your evendores! Thank you Robert M King
J T
GBThanks John! First company that I decided to stay on the phone with but glad I did. John Kim was professional throughout and was patient with explaining his ideas on leveraging my equity and maximizing my savings. Quick transparent during the whole process. Will definitely come back to him again!
Judith Lawton
GBTotal scam Total scam. If you're desperate and can't get a mortgage or loan anywhere else I suppose that being charged exorbitant fees and lied to will work. They stated 2.5% interest rate when in fact it was 4.75% and THEN they rolled all their costs/fees into the loan. Their letter said "Personal and Confidential" as well as "Financial Document Enclosed". They have much of our financial information in the letter which makes my USPS mail a risk to thieves who steal mail for this very purpose. Beware!
Diana
GBAlain Dang is an excellent Sales… Alain Dang is an excellent Sales Manager and helped my husband and I with our first refinance. He made the process simple and helped us feel confident with the refi. He made sure to explain every detail when we asked and kept us in the loop the entire way. Alain is great to talk to too so it made the process enjoyable. We highly recommend Alain to anyone looking to refi or finance their home.