Consumer
GBTitan Mutual Lending experience was… Titan Mutual Lending experience was great refinancing our home. Melissa Baldwin was amazing always available to answer any questions we had. I am recommending anyone who wants to refinance their home to Titan especially Melissa. Thank you Melissa you made the process so painless.
Cynthia McDermott
GBWe had an amazing experience with Titan… We had an amazing experience with Titan Mutual and specifically our Loan Officer John S. Thomas. Our refinance closed in 22 days from first contact! John was very responsive to our questions with almost daily contact initiated by him. At the beginning we put some heavy consideration into whether or not to move forward. John helped us to literally list out the “Pros and Cons”. One morning when John was not available we actually got a return call from one of the other Officers to let us know he was in a meeting and would call us back shortly (which he did). Thank you John for all your hard work!
Lovi Hayden
GBWorld class customer service!! World class customer service is all I can say about Joshua Branstetter. From the moment we started all the way to the very end. I’m very grateful for his professionalism, patience and understanding. He was upfront where we stood and he found a great program for us to refinance. His team also took the time to help us by giving us guidance on how to fix our credit. Excellent job!!
Alberta Carbajal
GBBeware of scammers First and foremost, my name is, Alberta Carbajal. On 12/28/2021, I had received a personal and confidential document enclosed from, RE: Lender Blocked for Privacy* EnTrust is not affiliated with current lender. Second, there EST. ESCROW offered me an REFUND AMOUNT of, $3,616.08 and an ID number and that my mortgage will be lowered to, $764.49. worst of all, they asked me to call them to up grade my information on the mortgage!! Last but not least, I don't own a home or have a mortgage. So there for, they just want my personal information, my Social, Birthday Address and my Licence number so they can use my personal information to access what ever they are up to. Please beware that they are scammers out to get your info. and use it for there own personal use. I tried calling them and couldn't get through because it doesn't exist, it's a fax machine! I just want to share with all who are victims, please beware that they are scammers!
Michael & LadyAnne Duterte
GBThank you!!! We can’t say enough about how wonderful it was working with Titan Mutual Lending! Eric Wang and Albert Jose were always readily available to answer any questions and were informative and thorough every step of the way. We set expectations early on and were more than pleased with how they met them. They were patient with us and we really appreciated how transparent they made their process. Rates were competitive and customer service is truly their top priority! They absolutely went above and beyond to ensure that our transition from our previous lender was a seamless one. Couldn’t be happier with our experience! Thanks again TML!