J T
GBThanks John! First company that I decided to stay on the phone with but glad I did. John Kim was professional throughout and was patient with explaining his ideas on leveraging my equity and maximizing my savings. Quick transparent during the whole process. Will definitely come back to him again!
Lovi Hayden
GBWorld class customer service!! World class customer service is all I can say about Joshua Branstetter. From the moment we started all the way to the very end. I’m very grateful for his professionalism, patience and understanding. He was upfront where we stood and he found a great program for us to refinance. His team also took the time to help us by giving us guidance on how to fix our credit. Excellent job!!
Steven
GBRefinancing at its finest My friend referred me to Titan Mutual Lending. I had my doubts given that there are many other large lenders out there. However, they were able to offer me an extremely competitive rate, while lowering my closing costs than initially disclosed. What a treat to work with Adam!
Carolyn
GBA Happy Customer!!!!! My experience working with Karcher Smith was excellent. The entire process took about a month and Karcher and Lizette were great. I received emails, text messages, and phone calls constantly updating me with the new status of my loan process. I would recommend Titan Mutal to all of my family and friends and will always be grateful to Karcher for his expertise, professionalism, and patience.
Cynthia McDermott
GBWe had an amazing experience with Titan… We had an amazing experience with Titan Mutual and specifically our Loan Officer John S. Thomas. Our refinance closed in 22 days from first contact! John was very responsive to our questions with almost daily contact initiated by him. At the beginning we put some heavy consideration into whether or not to move forward. John helped us to literally list out the “Pros and Cons”. One morning when John was not available we actually got a return call from one of the other Officers to let us know he was in a meeting and would call us back shortly (which he did). Thank you John for all your hard work!