Patricia Guillory
GBRa Palacio Ra Palacio, My Mortgage Specialist, was amazing as I have told a few friends. He held my hand through out the process, he answer questions, returned calls, repeated himself all with a voice that placed me at easy, helping me to believe that he indeed have my best interest at heart, trustworthy and professional. It was a pleasure working with Ra. For me he went above and beyond and I will always be thankful for him! I was comfortable with each step of the process. Thank you Ra! I would highly recommend Titan Mutual Lending.
Robert King
GBI want to take a few minutes to… I want to take a few minutes to recognize one of your personnel that took his time to help me during this process. His name is Ryan Beardshear. He has been awesome and very Kind and treated me as a human being and not trying to take anything away from me but to be an assistance.He provided open communication with me and advised me every step of the way to ensure everything was completed and correct and gave me peace of mind in this process. I Just wanted to express my gratitude for your services. I am grateful that you were placed in this process to assist me. I wish Mr.Beardshear nothing but the best for you and all of your evendores! Thank you Robert M King
J T
GBThanks John! First company that I decided to stay on the phone with but glad I did. John Kim was professional throughout and was patient with explaining his ideas on leveraging my equity and maximizing my savings. Quick transparent during the whole process. Will definitely come back to him again!
Carolyn
GBA Happy Customer!!!!! My experience working with Karcher Smith was excellent. The entire process took about a month and Karcher and Lizette were great. I received emails, text messages, and phone calls constantly updating me with the new status of my loan process. I would recommend Titan Mutal to all of my family and friends and will always be grateful to Karcher for his expertise, professionalism, and patience.
Lovi Hayden
GBWorld class customer service!! World class customer service is all I can say about Joshua Branstetter. From the moment we started all the way to the very end. I’m very grateful for his professionalism, patience and understanding. He was upfront where we stood and he found a great program for us to refinance. His team also took the time to help us by giving us guidance on how to fix our credit. Excellent job!!