Justin Alexander
GBNot to be trusted Knock repeatedly and severely mismanaged the closing of my house, eventually forcing the buyer to cancel the purchase agreement. The best way to describe their services would be "devastatingly incompetent." They compounded the problem by lying about it. Then lied about fixing it. Then lied about removing the people responsible from my account. So if you want to work with incompetent liars, Knock is the company for you. Otherwise find literally anyone else to work with.
Ohseanie
GBAbove and Beyond Our sales rep Joe went above and beyond in helping us through the process. Texting, calls and emails kept us in the loop of the process. Closing in 30 days is a challenge but if you provide what Knock needs quickly you're helping yourself and Underwriting.
Raquel Herron
GBCurrently going through what all the… Currently going through what all the bad reviews have stated. I even questioned Knock on the “missing of the closing date” issue and was assured that processes have improved. Well, Knock missed one closing date and looks like they’re about to miss another one !! Needless to say while wanting to charge me a fee for their slow process and providing inaccurate closing timelines. All the while during this entire process, I’ve provided all of the required documents within less than an hour of the request. My credit is stellar, my income and job is solid. At this point, I think Knock just doesn’t want to do business! Terrible experience. Update: We are now 2 days past the 2nd scheduled closing date and I haven’t received an update from Knock. Finally closed on the December 15th! The concept of Knock is great but the execution of the concept was terrible in my experience. Opportunity for Knock internal process improvements!
Art Gelven
GBA fantastic and smooth experience A fantastic and smooth experience. Everything went as promised and everyone at Knock who we were in contact with were all consummate professionals starting with Dustin who was our contact person. The ability for Knock to be able to provide a bridge loan and allow us to purchase a new home without having to sell our current home first was a definite plus. More traditional mortgage companies should follow this concept. We were able to close on our new home as scheduled with Knock working with us every step of the way and advance us he funds necessary so we could delay the selling and closing on our new home. Thank you to all at Knock - Dustin, Robert, ShaRhonda, Jenn, AJ and all of the support and loan teams.
stephen
GBKNOCK Lending was Fantastic! KNOCK Lending was Fantastic! DOM ROHER was the utmost professional. He explained the options available clearly and followed through with everything from start to finish. DOM walked us through the entire process and if there were any potential delays he worked directly with us and the underwriter to make sure those did not happen. The process was smooth and seamless. I give all the credit to our loan officer DOM ROHER but his support team was also responsive and helpful all the time. I can not say enough about DOM and the KNOCK team. Thank you for helping us achieve what we set out to do with out delay.