Raquel Herron
GBCurrently going through what all the… Currently going through what all the bad reviews have stated. I even questioned Knock on the “missing of the closing date” issue and was assured that processes have improved. Well, Knock missed one closing date and looks like they’re about to miss another one !! Needless to say while wanting to charge me a fee for their slow process and providing inaccurate closing timelines. All the while during this entire process, I’ve provided all of the required documents within less than an hour of the request. My credit is stellar, my income and job is solid. At this point, I think Knock just doesn’t want to do business! Terrible experience. Update: We are now 2 days past the 2nd scheduled closing date and I haven’t received an update from Knock. Finally closed on the December 15th! The concept of Knock is great but the execution of the concept was terrible in my experience. Opportunity for Knock internal process improvements!
Art Gelven
GBA fantastic and smooth experience A fantastic and smooth experience. Everything went as promised and everyone at Knock who we were in contact with were all consummate professionals starting with Dustin who was our contact person. The ability for Knock to be able to provide a bridge loan and allow us to purchase a new home without having to sell our current home first was a definite plus. More traditional mortgage companies should follow this concept. We were able to close on our new home as scheduled with Knock working with us every step of the way and advance us he funds necessary so we could delay the selling and closing on our new home. Thank you to all at Knock - Dustin, Robert, ShaRhonda, Jenn, AJ and all of the support and loan teams.
Courtney Mullins
GBHome Swap made easy with Knock and Trisha! We had a wonderful experience with Knock and their Home Swap Program. But most of all with Trisha Schmidt, our loan advisor. She has been a joy to work with and so helpful in every step of the transaction. Trisha was always available to answer our calls, questions and concerns. She has made what is often a stressful process, more bearable. And on top of that, she is genuinely excited and happy for her customers during the process. We cannot thank her and the Knock team enough for helping us be able to buy our dream home!
Betsy Breton
GBTrish with Knock made the home swap possible for my clients. I’m a Realtor in FL. I used the Knock program a few times and the outcome was a success. The fact that the program allows a buyer to buy their new house before selling their current home is an advantage to those sellers who are concern to sell without first securing the purchase. Trish was our loan officer, she made the process smooth and was always available to answer any questions.
Ohseanie
GBAbove and Beyond Our sales rep Joe went above and beyond in helping us through the process. Texting, calls and emails kept us in the loop of the process. Closing in 30 days is a challenge but if you provide what Knock needs quickly you're helping yourself and Underwriting.