Currently going through what all the… Currently going through what all the bad reviews have stated. I even questioned Knock on the “missing of the closing date” issue and was assured that processes have improved. Well, Knock missed one closing date and looks like they’re about to miss another one !! Needless to say while wanting to charge me a fee for their slow process and providing inaccurate closing timelines. All the while during this entire process, I’ve provided all of the required documents within less than an hour of the request. My credit is stellar, my income and job is solid. At this point, I think Knock just doesn’t want to do business! Terrible experience. Update: We are now 2 days past the 2nd scheduled closing date and I haven’t received an update from Knock. Finally closed on the December 15th! The concept of Knock is great but the execution of the concept was terrible in my experience. Opportunity for Knock internal process improvements!

Trish with Knock made the home swap possible for my clients. I’m a Realtor in FL. I used the Knock program a few times and the outcome was a success. The fact that the program allows a buyer to buy their new house before selling their current home is an advantage to those sellers who are concern to sell without first securing the purchase. Trish was our loan officer, she made the process smooth and was always available to answer any questions.

Read this before considering Knock... [Update: Per Knock's reply, they are considering paths to resolution/restitution. I will update this review based on the outcome]. Imagine you find a house you love, the seller accepts your offer, you're under contract, all your stuff is packed, you've got time off work, and you're closing in 3 days. Then Knock calls and says - sorry, the loan isn't going to go through unless you can get an additional $25k that we forgot to tell you about until now. You don't have an additional $25k lying around. So the loan falls through, you lose the house, $12k earnest money, and there's no recourse. Welcome to working with Knock - where the line between legal and illegal is razor thin. You can have sterling credit, great income, get pre-approval, do everything that's asked of you on time and to spec, and Knock will still ruin your life.

The bridge loan option with Knock… The bridge loan option with Knock allowed us during the peak of a hot Seller market to get the house we wanted before selling our existing home. Unlike the local lender we were originally working with, Tammie Brethower with Knock was easily available with a knowledgeable answer and a friendly voice. A winning combo. The online application was as easy as a complicated process can be and the app made for transparent status tracking. Everyone needs to make their own assessment whether the fees are worth it. For us it was. Thanks, Knock!

Knowledgeable, professional, customer focused Knock has a good, innovative product that is poised to be a leader in service to many sellers and buyers. My experience with Tara Robertson, Oscar Gomez. and their teams was positive. They are knowledgeable and professional. And they really want to help serve their customers and agents. I saw improvement from my first transaction to my second. The communication was now timely and constant. We achieved closing within the 30 day window. But we had a slight hiccup at the end. What matters to me is how it was handled: with professionalism, sincere concern and service that went 'above and beyond'. I recommend Knock Swap and I would use them for myself as well.