Ruth Swanson
GBSo far So far, so good. In the middle of my first experience with the Knock HomeSwap program. This is great! It’s allowing my Purchaser to close and move into their new home before closing on their existing one. Andrew Yeakey was our initial contact. Dom Roher and his team took the reigns from there. Great communication and service to date.
Sharon Cochran
GBKnowledgeable, professional, customer focused Knock has a good, innovative product that is poised to be a leader in service to many sellers and buyers. My experience with Tara Robertson, Oscar Gomez. and their teams was positive. They are knowledgeable and professional. And they really want to help serve their customers and agents. I saw improvement from my first transaction to my second. The communication was now timely and constant. We achieved closing within the 30 day window. But we had a slight hiccup at the end. What matters to me is how it was handled: with professionalism, sincere concern and service that went 'above and beyond'. I recommend Knock Swap and I would use them for myself as well.
Stacey Becker Handman
GBThis is such an amazing program This is such an amazing program. It allowed my buyer to purchase their new home without the stress of having to sell their current home first, and trying to co-ordinate closing dates etc etc. Francine Bethune was our Advisor and she was excellent, always available to answer our questions no matter how trivial they were. The process was smooth right from the first day. My clients are extremely happy and said it was the best selling/buying experience they have ever had.
Raquel Herron
GBCurrently going through what all the… Currently going through what all the bad reviews have stated. I even questioned Knock on the “missing of the closing date” issue and was assured that processes have improved. Well, Knock missed one closing date and looks like they’re about to miss another one !! Needless to say while wanting to charge me a fee for their slow process and providing inaccurate closing timelines. All the while during this entire process, I’ve provided all of the required documents within less than an hour of the request. My credit is stellar, my income and job is solid. At this point, I think Knock just doesn’t want to do business! Terrible experience. Update: We are now 2 days past the 2nd scheduled closing date and I haven’t received an update from Knock. Finally closed on the December 15th! The concept of Knock is great but the execution of the concept was terrible in my experience. Opportunity for Knock internal process improvements!
stephen
GBKNOCK Lending was Fantastic! KNOCK Lending was Fantastic! DOM ROHER was the utmost professional. He explained the options available clearly and followed through with everything from start to finish. DOM walked us through the entire process and if there were any potential delays he worked directly with us and the underwriter to make sure those did not happen. The process was smooth and seamless. I give all the credit to our loan officer DOM ROHER but his support team was also responsive and helpful all the time. I can not say enough about DOM and the KNOCK team. Thank you for helping us achieve what we set out to do with out delay.