Raquel Herron
GBCurrently going through what all the… Currently going through what all the bad reviews have stated. I even questioned Knock on the “missing of the closing date” issue and was assured that processes have improved. Well, Knock missed one closing date and looks like they’re about to miss another one !! Needless to say while wanting to charge me a fee for their slow process and providing inaccurate closing timelines. All the while during this entire process, I’ve provided all of the required documents within less than an hour of the request. My credit is stellar, my income and job is solid. At this point, I think Knock just doesn’t want to do business! Terrible experience. Update: We are now 2 days past the 2nd scheduled closing date and I haven’t received an update from Knock. Finally closed on the December 15th! The concept of Knock is great but the execution of the concept was terrible in my experience. Opportunity for Knock internal process improvements!
Ruth Swanson
GBSo far So far, so good. In the middle of my first experience with the Knock HomeSwap program. This is great! It’s allowing my Purchaser to close and move into their new home before closing on their existing one. Andrew Yeakey was our initial contact. Dom Roher and his team took the reigns from there. Great communication and service to date.
Ohseanie
GBAbove and Beyond Our sales rep Joe went above and beyond in helping us through the process. Texting, calls and emails kept us in the loop of the process. Closing in 30 days is a challenge but if you provide what Knock needs quickly you're helping yourself and Underwriting.
Sandra Barney
GBWe had an amazing experience with… We had an amazing experience with knock. Trisha was absolutely amazing! Communication was great, we were constantly informed on the progress of my clients file. Closing was smooth and clients are so happy. The Home swap program gives such a great opportunity to clients that want to purchase before selling. Recommend 100%
Emily Gay
GBRead this before considering Knock... [Update: Per Knock's reply, they are considering paths to resolution/restitution. I will update this review based on the outcome]. Imagine you find a house you love, the seller accepts your offer, you're under contract, all your stuff is packed, you've got time off work, and you're closing in 3 days. Then Knock calls and says - sorry, the loan isn't going to go through unless you can get an additional $25k that we forgot to tell you about until now. You don't have an additional $25k lying around. So the loan falls through, you lose the house, $12k earnest money, and there's no recourse. Welcome to working with Knock - where the line between legal and illegal is razor thin. You can have sterling credit, great income, get pre-approval, do everything that's asked of you on time and to spec, and Knock will still ruin your life.