Kelley Kirton
GBUnsolicited sales calls due to selling personal information My wife I are business professionals. We considered using knock given the current market conditions. WE both opted out of emails. Both of us are enrolled in the national do not call registry. Since submitting our application we have each received 30 plus sales calls from different companies daily. This has affected my work productivity. This is unacceptable and a bold face lie. Do not complete the app electronically. Knock sells your information many times.
Justin Alexander
GBNot to be trusted Knock repeatedly and severely mismanaged the closing of my house, eventually forcing the buyer to cancel the purchase agreement. The best way to describe their services would be "devastatingly incompetent." They compounded the problem by lying about it. Then lied about fixing it. Then lied about removing the people responsible from my account. So if you want to work with incompetent liars, Knock is the company for you. Otherwise find literally anyone else to work with.
Betsy Breton
GBTrish with Knock made the home swap possible for my clients. I’m a Realtor in FL. I used the Knock program a few times and the outcome was a success. The fact that the program allows a buyer to buy their new house before selling their current home is an advantage to those sellers who are concern to sell without first securing the purchase. Trish was our loan officer, she made the process smooth and was always available to answer any questions.
Raquel Herron
GBCurrently going through what all the… Currently going through what all the bad reviews have stated. I even questioned Knock on the “missing of the closing date” issue and was assured that processes have improved. Well, Knock missed one closing date and looks like they’re about to miss another one !! Needless to say while wanting to charge me a fee for their slow process and providing inaccurate closing timelines. All the while during this entire process, I’ve provided all of the required documents within less than an hour of the request. My credit is stellar, my income and job is solid. At this point, I think Knock just doesn’t want to do business! Terrible experience. Update: We are now 2 days past the 2nd scheduled closing date and I haven’t received an update from Knock. Finally closed on the December 15th! The concept of Knock is great but the execution of the concept was terrible in my experience. Opportunity for Knock internal process improvements!
Radeberger Urkell
GBDo Not Trust Knock Lending My name is Ariel, my Knock Lending account was 230618860, do not trust this company, before we signed a contract they told me that the value of my house was $ 370,000.00, that they have a proprietary algorithm that they use to determine an adequate price of the property , it was sent it to me on the knock Home Swap Purchase Offer, they called it a Contract Inducement . They do not send a professional appraiser, So, based on that price and the fact that my old house was paid off we decided to go for a house for 465 k, we knew that we would have a mortgage of a lit it more the 120k after all closing cost and commission would be paid off. We bought the new house with them, but things turned bad when we listed the house after we bought the new house for sale. We listed the house for 377K, Our Realtor agent did an independent appraisal that it came at 340 k and when we had our first offer for 377 k the FHA bank sent an appraiser that came back to a low 325K, I was furious with knock lending, I sent emails to all the people that were involved in our contract but they all were silent for two weeks, so , I demand an explanation and that was this agent named Jenn Nestor from Atlanta explained to me that Knock lending used our Realtor agent opinion to value our house , not the so called company proprietary algorithm as was send it to me on the contract, I can see a law sue right there . The FHA appraisal stopped the opportunity for selling the house to any FHA buyer for the next 6 months, so we lost the possibility to sell to the bulk of the potential buyers. It took us 6 months to sell the house to a final price of 345 K with a loss of 25K, we had to pay a late fee of $ 8215.01 and a total interest of $4456.41 for only one month that we passed the date line of December the 30th. But there is more, the average time to sell the house in Port St Lucie is 64 days, so for June 2023 when we bought the new house to Feb 2024 we had to pay over 12 K just to the interest to the new house without have the opportunity to send a big payment to the principal if we would have sell the house in a little than two months. Now the loss for using Knock Lending amounts to 25 K of the appraisal difference, $ 12,671.51 for the late fee and interest to Knock Lending and over $10 k lost to the interest only to the new house to the hefty loss of $47,671.51. Folks, I recommend selling the house first and buying it later. Knock lender made a profit of $7400 from us and still they do not admitted that they did not do anything wrong, in their mind they did not did anything wrong but I disagree, now the logical step is to find a lawyer that would like to take my case or go to the government agency that regulate Knock lending or do both at the same time. This is the name of the Knock lending employees that were involved in my transaction: Francine Bethune, Detoria Lomax, AJ Fontanilla, Heather Trautman, Allie McKinley, Jenn Fusion , Jenn Nestor , Trisha Schmidt,. But, by the way, AJ Fontanilla suggested to me that I should sell my house for 325 K, that it was my mistake.