Raquel Herron
GBCurrently going through what all the… Currently going through what all the bad reviews have stated. I even questioned Knock on the “missing of the closing date” issue and was assured that processes have improved. Well, Knock missed one closing date and looks like they’re about to miss another one !! Needless to say while wanting to charge me a fee for their slow process and providing inaccurate closing timelines. All the while during this entire process, I’ve provided all of the required documents within less than an hour of the request. My credit is stellar, my income and job is solid. At this point, I think Knock just doesn’t want to do business! Terrible experience. Update: We are now 2 days past the 2nd scheduled closing date and I haven’t received an update from Knock. Finally closed on the December 15th! The concept of Knock is great but the execution of the concept was terrible in my experience. Opportunity for Knock internal process improvements!
Ohseanie
GBAbove and Beyond Our sales rep Joe went above and beyond in helping us through the process. Texting, calls and emails kept us in the loop of the process. Closing in 30 days is a challenge but if you provide what Knock needs quickly you're helping yourself and Underwriting.
Art Gelven
GBA fantastic and smooth experience A fantastic and smooth experience. Everything went as promised and everyone at Knock who we were in contact with were all consummate professionals starting with Dustin who was our contact person. The ability for Knock to be able to provide a bridge loan and allow us to purchase a new home without having to sell our current home first was a definite plus. More traditional mortgage companies should follow this concept. We were able to close on our new home as scheduled with Knock working with us every step of the way and advance us he funds necessary so we could delay the selling and closing on our new home. Thank you to all at Knock - Dustin, Robert, ShaRhonda, Jenn, AJ and all of the support and loan teams.
Sharon Cochran
GBKnowledgeable, professional, customer focused Knock has a good, innovative product that is poised to be a leader in service to many sellers and buyers. My experience with Tara Robertson, Oscar Gomez. and their teams was positive. They are knowledgeable and professional. And they really want to help serve their customers and agents. I saw improvement from my first transaction to my second. The communication was now timely and constant. We achieved closing within the 30 day window. But we had a slight hiccup at the end. What matters to me is how it was handled: with professionalism, sincere concern and service that went 'above and beyond'. I recommend Knock Swap and I would use them for myself as well.
Josh
GBWe sure did like working with Tammie B We sure did like working with Tammie B. for the purchase of our new property. This marks the 3rd deal we have done with knock...thank y'all for creating a unique solution to purchasing a home before selling your existing property.