Magnus Long
AUUnreliable traders. I can't recommend this service. I have been using the service for 16months, during which time I have followed 4 traders. The trade duplicate part of the service works well, but the traders are not reliable or consistent. All 4 traders have blown their accounts during this time. None of them set stop losses (the easiest way to protect your balance), instead opting to hedge trades when the market moves against them in the hope it comes back. This to me is gambling, I learnt the hard way, be warned.
John
IEDuplitrade "Glitch" and Lack of Customer Service Duplitrade reported a "glitch" in their system over a week ago which resulted in 123 trades (opened and closed) on my account in a 25 minute period. I was told by my account manager Johnny that my account would be credited with the loss by last Wednesday 19th June. When this hadn't happened I emailed Johnny again. He replied washing his hands of the problem and said I would need to contact their support. I have emailed them and copied Johnny three times but still no response. The lack of customer service and communication re this problem is as concerning as the problem itself. I am part of an investment forum where many others are in a similar situation to myself 02-Jul-19 Still no refund to my account for the losses and no communication about the plan for resolving this issue. It' over 2 weeks now since it happened 26-Jun-19 I see Duplitrade have reported my review as fake. I can provide account statements and email communication to verify my review if necessary
Chivezz
GBFalse providers history Of the 4 providers followed, 2 failed during 2 months. Immediately new ones with false history appeared in their place. Providers opening trades at the stupidest points you can imagine, start losing money, then new trade in the same (losing) direction, after that double volume trade in the same direction. I think these traders are from a roundup in a pub. Not worth it, I lost 20% in 4 months.
BKR
GBThey charged me for 2 years periods through hidden charges without giving me any service. They are associated with Avatrade. I opened an account in Aug 2020. I never took service from them. I prefer to trade manually only on the AVATRADE platform. On 06Jul2022 I found out from Avatrade that they were charging me for every spread I opened by Avatrade. Avatrade took a commission from me without informing me to give it to them. In 2 years period I filled manually 4448 orders. Avatrade charged me by swapping 6245.84 Euros. Now from 06Jul22, I am asking both of them how much they charged me. I want details as my right under the European low. Until today they did not reply to my emails. I wonder who gives them the right in Europe to still our hard working money without giving us any service or inform us. Guys, SAVE YOUR HARD WORKING MONEY. They are spammers under the nose of European rule regulations.
Tyson Sunsusuke
SGThis office I deal with has an agent I… This office I deal with has an agent I have worked with for sometime now. I don't think I have ever asked a question she didn't know the answer to DupliTrade .