Duplitrade "Glitch" and Lack of Customer Service Duplitrade reported a "glitch" in their system over a week ago which resulted in 123 trades (opened and closed) on my account in a 25 minute period. I was told by my account manager Johnny that my account would be credited with the loss by last Wednesday 19th June. When this hadn't happened I emailed Johnny again. He replied washing his hands of the problem and said I would need to contact their support. I have emailed them and copied Johnny three times but still no response. The lack of customer service and communication re this problem is as concerning as the problem itself. I am part of an investment forum where many others are in a similar situation to myself 02-Jul-19 Still no refund to my account for the losses and no communication about the plan for resolving this issue. It' over 2 weeks now since it happened 26-Jun-19 I see Duplitrade have reported my review as fake. I can provide account statements and email communication to verify my review if necessary

Terrible service - lost all funds! Terrible service, they show you profitable trades when you go onto their demo platform and each week send charts of most of their providers always being positive. I used 3 different providers and within less than 6 months my account got liquidated. £10k down the drain. Contacted them multiple times to complain and no phone calls back. Their charts are miss selling. Looks good on the service but they are not showing the losses correctly!

This office I deal with has an agent I… This office I deal with has an agent I have worked with for sometime now. I don't think I have ever asked a question she didn't know the answer to DupliTrade .

Look you can make money with DT. Look you can make money with DT. The problem is some of the providers are very very inconsistent. Even the “safe” ones are pretty poor.

False providers history Of the 4 providers followed, 2 failed during 2 months. Immediately new ones with false history appeared in their place. Providers opening trades at the stupidest points you can imagine, start losing money, then new trade in the same (losing) direction, after that double volume trade in the same direction. I think these traders are from a roundup in a pub. Not worth it, I lost 20% in 4 months.