Duplitrade "Glitch" and Lack of Customer Service Duplitrade reported a "glitch" in their system over a week ago which resulted in 123 trades (opened and closed) on my account in a 25 minute period. I was told by my account manager Johnny that my account would be credited with the loss by last Wednesday 19th June. When this hadn't happened I emailed Johnny again. He replied washing his hands of the problem and said I would need to contact their support. I have emailed them and copied Johnny three times but still no response. The lack of customer service and communication re this problem is as concerning as the problem itself. I am part of an investment forum where many others are in a similar situation to myself 02-Jul-19 Still no refund to my account for the losses and no communication about the plan for resolving this issue. It' over 2 weeks now since it happened 26-Jun-19 I see Duplitrade have reported my review as fake. I can provide account statements and email communication to verify my review if necessary

Unreliable traders. I can't recommend this service. I have been using the service for 16months, during which time I have followed 4 traders. The trade duplicate part of the service works well, but the traders are not reliable or consistent. All 4 traders have blown their accounts during this time. None of them set stop losses (the easiest way to protect your balance), instead opting to hedge trades when the market moves against them in the hope it comes back. This to me is gambling, I learnt the hard way, be warned.

ABSOLUTELY DISGUSTING SERVICE I should have read the reviews before deciding to join this joke of copy trading provider (this is what they claim to be). I collectively lost 20k and could have be more if I did not decide to pull everything out of the broker. Their charts are clearly rigged and as soon as you connect your account to any of the strategies you will start loosing before you can even realise you have been duped. STAY AWAY FROM THEM, AS FAR AS YOU CAN!

Get away from duplitrade! Get away from duplitrade! I tried multiple providers and lost money with each one of them! Trades open at the stupidest points you can imagine, start losing money, then new trade in the same (losing) direction, after that double volume trade in the same direction. Works some times (Trade close with minimal win, but because of no stop losses they will soon burn all of your money on trends against your trading direction!

Capital totally lost I chose 2 strategies (Volt and Major) with a capital of 2200€. During multiple months I didn't touch anything, letting the bots totally free. Well today I discovered that my entire capital is gone... I hope that my experience will save you some money.