Frozen
GBPoor strategy used by their traders Poor strategy used by their traders. I am they have picked their traders from streets. They seem to have no experience at all. lost 2200 GBP today although i closed the trades myself failing which i would lose everything in account. Multiple same direction trades opened back to back too short time despite the clear indication that the market is headed opposite direction. Customer service is useless. They do not care to talk or explain what their future strategy is going to be. Avoid this. Peace of mind is better. Feel free to message me for more info. I hope trustpilot does not delete this review as i have noticed they do often.
Federico Sardella
ITABSOLUTELY DISGUSTING SERVICE I should have read the reviews before deciding to join this joke of copy trading provider (this is what they claim to be). I collectively lost 20k and could have be more if I did not decide to pull everything out of the broker. Their charts are clearly rigged and as soon as you connect your account to any of the strategies you will start loosing before you can even realise you have been duped. STAY AWAY FROM THEM, AS FAR AS YOU CAN!
John
IEDuplitrade "Glitch" and Lack of Customer Service Duplitrade reported a "glitch" in their system over a week ago which resulted in 123 trades (opened and closed) on my account in a 25 minute period. I was told by my account manager Johnny that my account would be credited with the loss by last Wednesday 19th June. When this hadn't happened I emailed Johnny again. He replied washing his hands of the problem and said I would need to contact their support. I have emailed them and copied Johnny three times but still no response. The lack of customer service and communication re this problem is as concerning as the problem itself. I am part of an investment forum where many others are in a similar situation to myself 02-Jul-19 Still no refund to my account for the losses and no communication about the plan for resolving this issue. It' over 2 weeks now since it happened 26-Jun-19 I see Duplitrade have reported my review as fake. I can provide account statements and email communication to verify my review if necessary
Thai B
GBTerrible service - lost all funds! Terrible service, they show you profitable trades when you go onto their demo platform and each week send charts of most of their providers always being positive. I used 3 different providers and within less than 6 months my account got liquidated. £10k down the drain. Contacted them multiple times to complain and no phone calls back. Their charts are miss selling. Looks good on the service but they are not showing the losses correctly!
Tyson Sunsusuke
SGThis office I deal with has an agent I… This office I deal with has an agent I have worked with for sometime now. I don't think I have ever asked a question she didn't know the answer to DupliTrade .