Duplitrade "Glitch" and Lack of Customer Service Duplitrade reported a "glitch" in their system over a week ago which resulted in 123 trades (opened and closed) on my account in a 25 minute period. I was told by my account manager Johnny that my account would be credited with the loss by last Wednesday 19th June. When this hadn't happened I emailed Johnny again. He replied washing his hands of the problem and said I would need to contact their support. I have emailed them and copied Johnny three times but still no response. The lack of customer service and communication re this problem is as concerning as the problem itself. I am part of an investment forum where many others are in a similar situation to myself 02-Jul-19 Still no refund to my account for the losses and no communication about the plan for resolving this issue. It' over 2 weeks now since it happened 26-Jun-19 I see Duplitrade have reported my review as fake. I can provide account statements and email communication to verify my review if necessary

Duplitrade - a truly good copy trading platform It s been a month since I started on Duplitrade, and it has been a great experience. But remember, that you should research well on the strategy providers well, before you link your funds. I liked the historic performance, and analysis shown for each provider, to make a decision. The customer online support is also amazing. Natalie providers continous support during the working hours. Investments are always risky. So you have to follow on a regular basis to get a good hold on the different strategy providers on duplitrade

Poor strategy used by their traders Poor strategy used by their traders. I am they have picked their traders from streets. They seem to have no experience at all. lost 2200 GBP today although i closed the trades myself failing which i would lose everything in account. Multiple same direction trades opened back to back too short time despite the clear indication that the market is headed opposite direction. Customer service is useless. They do not care to talk or explain what their future strategy is going to be. Avoid this. Peace of mind is better. Feel free to message me for more info. I hope trustpilot does not delete this review as i have noticed they do often.

False providers history Of the 4 providers followed, 2 failed during 2 months. Immediately new ones with false history appeared in their place. Providers opening trades at the stupidest points you can imagine, start losing money, then new trade in the same (losing) direction, after that double volume trade in the same direction. I think these traders are from a roundup in a pub. Not worth it, I lost 20% in 4 months.

Lost all capital Minimum sum to copy is high and no risk mitigation option is given to investor like SL copying. Trader is super aggressive and platform does not do anything to limit them. Doubt platform do any continuous auditing of traders once brought onto duplitrade. Lost all capital within 3 days after following for around 8months. Hope my experience helps you