Really terrible customer service Tried to book on their rewards site and get error, problem processing payment. Tried 5 different cards, then try only using points and get the same error. After calling, emailing, chatting, I finally had someone who was barely understandable, acknowledge the problem is on there end. And now it will take 3-5 business days for them to figure out why. Definitely will NOT be using this card anymore!! Avoid *** Update, August 25th still having the same issue as August 2nd. Bilt always responds to these bad reviews acting like they'll help, but when you email customer service NOTHING happens. What a joke of a company!!

Free points for paying rent!! Free points for paying rent.. what could be better!! Have had a great experience using my bilt card to pay rent at the last two apartments I’ve lived in and now use it for all of my purchases. Definitely recommend getting it, it’s a win win.

This is a terrible company with the… This is a terrible company with the worst customer service. They tried to scam me into paying service fee and they tried justifying it with their fraudulent tactics. I will stay far away from using any of their service

I love Bilt!! I love Bilt!!! It is the perfect credit card / idea for people who want to be rewarded for paying rent, dining out, attending workout classes, etc. I will also say that I’m extremely impressed with Bilt’s customer service. If I ever have a question or concern about my card / account, the Bilt team addresses it quickly and always provides a solution. I would strongly recommend Bilt (and have already done so with friends and family!).

Bilt has been fantastic Bilt has been fantastic. By far my favorite credit card and I can’t recommend it enough!