I love Bilt!! I love Bilt!!! It is the perfect credit card / idea for people who want to be rewarded for paying rent, dining out, attending workout classes, etc. I will also say that I’m extremely impressed with Bilt’s customer service. If I ever have a question or concern about my card / account, the Bilt team addresses it quickly and always provides a solution. I would strongly recommend Bilt (and have already done so with friends and family!).

Have really enjoyed my experience with… Have really enjoyed my experience with Bilt over the last year or so. I even won free rent through the credit card! They’re great with points which are easily transferable/usable. Anytime I have questions or need help Wells Fargo is quick to assist me with whatever I need. Would recommend to anyone who pays rent every month.

Awesome credit card Awesome credit card! So glad I can finally get points to pay my rent! Redeemable for great travel benefits. And the “rent day” games in the app are so fun!

what a frustrating experience Where do I begin...For a company that touts making rent easy to pay, all the hours I've spent going in circles has been anything but easy. From not making it easy to get my money back for a rent payment that didn't go through, to all my redirects to Wells Fargo (which just asked me to call Bilt Rewards), to chat bots that go nowhere, to email support that couldn't resolve my asks, to SMS text verifications for purchases that don't make it through to my phone even after calling support, I'm not sure what IS working about this business. I'd suggest the company spend less effort on sending flashy marketing emails to upsell me and resolving critical workflows for their basic value prop helping customers pay their rent. I rarely try new fin-tech services, and I must say, the frustration and disappointment experienced from this one makes me wary of trying others.

Absolutely atrocious Absolutely atrocious. I should not have to wade through dozens of marketing promos in order to pay my rent. The app is clearly not designed to be easy to pay/monitor your rental expenses and is clearly a data sucking scam. This is possibly the worst idea I’ve ever seen in the payment space, and I work at a Fortune 500 payment processor. This app has no other purpose than to scrape your data and try to sell you things you don’t need.