Free points for paying rent!! Free points for paying rent.. what could be better!! Have had a great experience using my bilt card to pay rent at the last two apartments I’ve lived in and now use it for all of my purchases. Definitely recommend getting it, it’s a win win.

Really terrible customer service Tried to book on their rewards site and get error, problem processing payment. Tried 5 different cards, then try only using points and get the same error. After calling, emailing, chatting, I finally had someone who was barely understandable, acknowledge the problem is on there end. And now it will take 3-5 business days for them to figure out why. Definitely will NOT be using this card anymore!! Avoid *** Update, August 25th still having the same issue as August 2nd. Bilt always responds to these bad reviews acting like they'll help, but when you email customer service NOTHING happens. What a joke of a company!!

what a frustrating experience Where do I begin...For a company that touts making rent easy to pay, all the hours I've spent going in circles has been anything but easy. From not making it easy to get my money back for a rent payment that didn't go through, to all my redirects to Wells Fargo (which just asked me to call Bilt Rewards), to chat bots that go nowhere, to email support that couldn't resolve my asks, to SMS text verifications for purchases that don't make it through to my phone even after calling support, I'm not sure what IS working about this business. I'd suggest the company spend less effort on sending flashy marketing emails to upsell me and resolving critical workflows for their basic value prop helping customers pay their rent. I rarely try new fin-tech services, and I must say, the frustration and disappointment experienced from this one makes me wary of trying others.

Awesome credit card Awesome credit card! So glad I can finally get points to pay my rent! Redeemable for great travel benefits. And the “rent day” games in the app are so fun!

Referral system is a scam Referral system is a scam. Multiple people complaining about on reddit (look it up). I referred a friend and saw him use the link that I sent him but never got the bonus. Bilt says he didn’t use the link even though I saw him using it. Complete scam