Techie
GBI am due a refund due to overpayment on… I am due a refund due to overpayment on my account. It has been almost 2 months and I am having an issue with staff returning my call and I keep getting the run around. Already filed a BBB complaint and also with my attorney generals office.
Tone
GBI've had several great experiences with… I've had several great experiences with the online company LutherSales – the selections they offer are impressive and the prices were competitive. My customer service rep Mr. Larry Lindsey is also excellent. I just love how he offers good knowledge of the items that I'm interested in and the wonderful program of Buy Now, Pay Later system which helps a whole lot with my credit score. Thank you Larry, you've made me and my family very happy.
Brigitte Douglas
GBSomething has definitely changed with… Something has definitely changed with Luther Sales. The communication and delivery used to be so great but this time I have been waiting for my merchandise for nearly two months! No matter what number I call, I always get the same person. She is very kind and respectful, but she needs more help. It’s as if she’s the only customer service rep. I do believe they are now screening my calls and not answering when they realize it is me. This is all unacceptable! They have been so reliable in the past. I just want my merchandise and it’s as if they are making no efforts to get it to me. They simply do not care! I don’t want to cancel because my daughter needs a new cell phone so I was going to get myself a new one and give her mine. I will be reaching out to the Better Business Bureau. They no longer care about their customers.
Deborah
GBI must say l loved having a personal… I must say l loved having a personal shopper, an individual who worked with me from start to finish, they input my order l received a call back like it was explained to me before my items ship, l received an ETA on both items, one of my items arrived early. Very Respectfully, Deborah
Williams Rydes
GBNo REFUND Ordered something, after waiting for 2 months for it to arrive i canceled my order and asked for a refund. Its been another 2 months and i still have yet to receive my refund. Stay FAR away from this company!