Peter
GBI cannot withdraw my money I submitted a withdrawal request 8 days ago but still have not received my funds. At first the company said they were experiencing delays due to a recent upgrade done to their payment system, which created a backlog. But it has been 8 days already. If it were an ACH bank transfer, such a delay might be understandable, but all the transfers with JUX are supposed to be done in crypto (USDC or ETH), so it doesn't make any sense. I had even requested to make the transfer manually to avoid further delay. They said they'd explore that option but I haven't heard from them since. For the past 3 days, no one from the company has even responded to my inquiries. I tried email, live chat, WhatsApp, and Telegram. I'm getting very concerned now. I will remove this review when I actually receive my funds in my wallet.
Jorge H.
NLSecure platform, simple user interface Here's my view on this firm so far: Secure platform, simple user interface, and very well presented financial options. Although response times may vary, staff are very polite, and knowledgeable. I'm only six months in but so far, so good. Keep up the good work.
Ming Xi Chen
GBI can't complain so far I would say great service in terms of my investment itself, however, when it comes to customer service, it appears higher priority is given to dynamic account holders during peak periods. Please work on this.
Nihir Kapadia
GBI have a few issues with platform… I have a few issues with platform functionality which management has made clear to me will be updated later on in the year. Asides from that, I must point out that my money has been managed impeccable. I have experienced a very strong level of growth on my investment account since I opened it. Some months I see double digit returns. Great service overall in need of a few cosmetic improvements.
Charles Arseneault
GBInvestment without the stress Jeff has been incredibly helpful and works our meetings around my schedule. He explains all of the necessary details clearly and really makes the entire investment process very pleasant. I would be sticking around for a long while.