Sandra & John Licht
GBJust too many fingers in the pie and way too much paperwork. We had a lot of paperwork during the process and closing was over two hours long and still didn't have enough documents completed. There is a lot of funding issues with who signs what when and it's very expensive.
Herman Chandiramani
GBA Trusted Business Partner The team at RCN is highly professional. You can rely on their performance to follow their word. They are organized, well staffed, and highly responsive to our requests. Their processes are well defined. Each team member we interact with is clear on their individual role and is flexible enough to accommodate our specific business needs. RCN is not just a lender to us - it is a trusted business partner. We highly recommend working with them.
Lenora Menard
GBInitial rep was awesome...very … Initial rep was awesome...very attentive and quick to respond to any questions or concerns. But later in the process, there has been a problem with incorrect inspection report and wiring money which has been very frustrating. I don’t feel these reps are as attentive. I should have received my first draw last week, but still nothing.
Andy
GBOne of the best I had an issue with my appraisal. Dana and her team did what no other lender would do- assessed the asset in-depth, forestall the closing and make it all happen. The process was quick, efficient, and professional. You really can’t go wrong with RCN; they've gone above and beyond with sincerity, professionalism, and a strong work ethic. It's hard to imagine working with anyone else from here on out. Thank you Dana, Carol-ann, RCN!!
DCS
GBNot simple or straight-forward My entire experience was challenging and their lack of who's on first made it hard to navigate. Everything from contracting to insurance policy coverage to getting real numbers to know what I needed to bring to closing was simple hard. The entire back and forth took over 2 months for something that should have taken weeks. There internal processes need MUCH improvement.