DCS
GBNot simple or straight-forward My entire experience was challenging and their lack of who's on first made it hard to navigate. Everything from contracting to insurance policy coverage to getting real numbers to know what I needed to bring to closing was simple hard. The entire back and forth took over 2 months for something that should have taken weeks. There internal processes need MUCH improvement.
Lenora Menard
GBInitial rep was awesome...very … Initial rep was awesome...very attentive and quick to respond to any questions or concerns. But later in the process, there has been a problem with incorrect inspection report and wiring money which has been very frustrating. I don’t feel these reps are as attentive. I should have received my first draw last week, but still nothing.
Authentic Property Solutions, LLC
GBDraw on rehab funds horribly managed Communication zero to none on how the draw of funds will be handled. Inspector unreliable. Unable to draw on money appropriately to complete the rehab for a smooth process. Project on temporary hold to complete the rehab as RCN will not release the funds that we have paid out of pocket to the contractors.......
Tinno Dosseh
GBI recommend Eileen at RCN Sure, the company offers some unique and valuable products; However, in my book, Eileen M. makes all the difference by her honesty, professionalism, kindness and effectiveness. She was able to close several loans for me in record time once appraisals came back. I felt she went above and beyond and valued my business.
Devoes On The Roll
GBGreat Company to Work With We've had two transactions with RCN. The rates seem fair and we enjoy working with this company, however we have had some delays in getting projects closed within the timeframes promised. Other than that the process has been fairly smooth and the communication is good throughout the entire process as well. Our only hope is that they could close transactions a little faster than what we've experienced. Hoping to work with them on future projects.