ZERO:SCAM stay away! Paid $19.99 to watch a couple POORLY done videos on leash walking. Dog training supposedly! Didn’t know it was a trial to a subscription. No where did it say this. Next thing I know I’m getting charged $49.99 for the next two months as an auto renewed subscription renewal. I cancelled any further renewals through PayPal. Not only were the videos awful and of very poor quality, you can’t request a refund through their site or through PayPal. Biggest SCAM out there. Stay away and go watch yourself a you tube video! Oh yeah, the charge on your bank statement shows up as Gentenox Enterprises Limited!!

Don't go with this Company, Go to U Tube for Free We signed up with this company to get help for our 1 yr old puppy. Right away we started seeing stuff on the Videos that were off. ( Like the Voice Playback, Etc......) After a couple responses back n forth we decided this program wasn't for us. We requested a Refund, but they refused. Fine !!!!!!!! We then asked to Cancel our Subscription & are getting the run around. It terrible Nightmare !!!!!!!!!

I purchased trial and did not realize… I purchased trial and did not realize it was a subscription. I didn't get anything in return I had no idea how access training so I took it as a loss. Then I was charged a subscription they won't refund. Do not buy. I contacted PayPal and am waiting to hear. I hope you read this before you buy.

This is a very clever scam This is a very clever scam. The way they sell you the product is hoping you forget to cancel after the initial offer then start paying a much higher rate which is not listed in your transactions as "doggy plan" so it's not obvious. I lost over £200 as I was not sure what this payment was and had to check it all out to realise then cancel. I didn't even use the service as I had a lot of personal issues going on and couldn't get the time to even start. I did not get any welcome or info emails from them when I signed up either. So disappointed and feel utterly scammed. Customer Service was poor. No refund given at all and their communication took no notice of my points raised at all. Don't do it. Get a proper live dog trainer. It would have been cheaper and better!

Super helpful Super helpful, gave me multiple different offers in order to help my situation, very understanding. Timothy is outstanding.