Excuses and poor service Placed order by phone on July 25 and had check in the mail the same day. Today, Aug 15 they tell me they just received the check and when I complained, the person hung up on me. No raised voice or profanity. I can only hope they honor their commitment and ship the item I ordered.

Happy with my coins, but customer service needs work Modern Coin Mart has some pretty cool coins. I bought a couple and am very pleased with them. I saw a coin advertised on their Instagram page and could not find it on the website so I posted a comment regarding that. Instead of being directed to the item on the website or being told it's not available the only response I received to my comment post was a "like". Would have been better to get a reply since I was interested in buying that particular coin. I found it for sale on a competitor website when I didn't get a response. Overall I like their selection.

Ordered some silver pre sale coins on… Ordered some silver pre sale coins on jan 15, 2020 they mentioned that it will be shipped after jan 20 , then after that date passed I contacted them asking if my order got shipped they said there was a delay and then couple of days after they said they have a mistake and they have to cancel most of my order which because of shipping cost it raised the cost of the rest of my order a lot so I canceled the whole order and so far I only got half of my money back waiting for the rest of it , this company make me loose at least 15 dollars for conversion rates plus i lost the spot price opportunity cause it went up after, basically i had a really bad experience with them, be careful when dealing with them they made me loose a good amount of money and my time

Excuses and poor customer service Made a 600 plus dollar order on july 27 2022 and have not heard nothing by august 12 2022 but excuses about new web site bla bla bla. I cannot even access my account anymore and they are not even answering the phone now...FN PO

Modern Coin Mart the home of free & fast shipping Modern Coin Mart deserves too be in the top 5 of PM sites you do business with . One of the very few that advertises free shipping & it's actually free . Most Precious Metal sites that say free shipping have a minimum amount you will have to purchase & that is usually one hundred dollars or more. MCM has no minimums you have to meet before the free shipping kicks in . In most instances when you compare the exact same product MCM will come out the clear winner & be less expensive . I've been ordering from them since 2013 & have placed over forty orders with out a single problem . On top of that you will receive your products quickly & as advertised . If it's stated a coin is BU then that's what you get . Also the site is very user friendly & fast . As I've mentioned before I purchase from over 30 sites & some are so slow it gets frustrating . So go ahead & give them a try ! Have a blessed day ! Peace , Love & Happiness Leon The Old Hippy Tucker