Happy with my coins, but customer service needs work Modern Coin Mart has some pretty cool coins. I bought a couple and am very pleased with them. I saw a coin advertised on their Instagram page and could not find it on the website so I posted a comment regarding that. Instead of being directed to the item on the website or being told it's not available the only response I received to my comment post was a "like". Would have been better to get a reply since I was interested in buying that particular coin. I found it for sale on a competitor website when I didn't get a response. Overall I like their selection.

Satisfied I am not sure about the people who were complaining, but personally, I have never had any issues with modern coin. I buy from all the major retail companies, and I can honestly say that I never have any issues with any of them. I find it nice to be able to buy from them all since each company has a different variety of bullion and coins to choose from. Every company delivers the product purchased on time and help track the items purchased while in transit. I will continue to purchase select items from Modern Coin.

Excuses and poor service Placed order by phone on July 25 and had check in the mail the same day. Today, Aug 15 they tell me they just received the check and when I complained, the person hung up on me. No raised voice or profanity. I can only hope they honor their commitment and ship the item I ordered.

Excuses and poor customer service Made a 600 plus dollar order on july 27 2022 and have not heard nothing by august 12 2022 but excuses about new web site bla bla bla. I cannot even access my account anymore and they are not even answering the phone now...FN PO

Would not use this service Would not use this service. Plenty of fakes from here have been sent out. Will NEVER buy anything from here again. I bet all the "good reviews" are just them trying to make themselves look good.