John Mele's impeccable customer service My rep is John Mele, he's responsive, efficient, and will advocate for my clients. I have done multiple deals with John and he's shown constant commitment to making sure my deal is handled properly and prompt.

Tracey Gordon is my account executive… Tracey Gordon is my account executive and I must say that I have never met anyone that works harder to get loans closed then him. He is thoughtful,creative and always willing to take my calls. He is extremely knowledgeable about Visio products and procedures which helps me and my team navigate our business smoother and more efficient.

I am Dealing with a broker there named… I am Dealing with a broker there named Jose salcedo. He is absolutely the worst. Does not return calls or emails. I left a phone message and email with Visio telling them I would like to have a another broker on my file and they don’t return any messages either. The funny thing is I have 2 outstanding loans with them and never missed 1 payment to them in 2 years. Just horrible unprofessional company to deal with at this point. Call Lima Capital for better service and rates.

James is great! I enjoyed working with James. He is a charismatic and prompt agent. One thing he can do better is to break down the additional fees and documents list early in the process. We noticed that other lenders agents do that and we find it helpful. Other than that, he did a great job navigating us through the process until the very end. Because of the experience we had with him, we would do more business with Visio.

Good innovative company to work with Good innovative company to work with. I could do way more deals if they had smaller balance loans. The money is a little slow to reach the client and brokers who bring the deals to get paid. Overall decent experience. I couldn't give a better rating because of this very important point. If they could get better with the communication when the loan programs change, a change in the every day way of doing things with our customers, better title companies and notaries to use, and money disbursements, they would be fantastic, because everything else is great.