Good innovative company to work with Good innovative company to work with. I could do way more deals if they had smaller balance loans. The money is a little slow to reach the client and brokers who bring the deals to get paid. Overall decent experience. I couldn't give a better rating because of this very important point. If they could get better with the communication when the loan programs change, a change in the every day way of doing things with our customers, better title companies and notaries to use, and money disbursements, they would be fantastic, because everything else is great.

Frank Mendoza provides excellent… Frank Mendoza provides excellent service. He works hard to get you the answers you need to make an informed decision, has great follow up and even works hard on the weekends. Visio Lending should be proud to have an exemplary employee such as Frank.

I’d give them negative stars if I… I’d give them negative stars if I could. Heather Smith is the most incompetent underwriters I have ever worked with. Got the clear to close. Then they reneged on it. Now the seller will be going after me for liquidated damages. They haven’t had the courage to call me to even give me an explanation!!!! Run fast from this company they are absolutely the WORST! Incompetent is throughout this scam of a lender!!!!

Cash out refi I needed to do a cash out refi with a blanket mortgage for 6 townhouses in SC. Visio was able to provide that loan on a 30yr fixed rate. The whole process was smooth from start to finish with Visio. Nick Marrone and Victoria Robinson were fantastic, knowledgeable and always communicated with me and responded to questions right away. My experience with Visio was great and I will be using them in the future.

The loan process was painful The loan process was painful. Too many people involved and not enough that were actually knowledgeable. Closing date was missed by weeks. I was at closing getting ready to sign when your office called to say “wait” we need to change something. I felt there were too many young/unexperienced people involved.