Terrible experience Terrible experience! They changed the terms 3 days before closing and by then its difficult to change lenders. Don't trust them. I have multiple rental properties and I will never do business with them again. I do have one loan with them. I am part of a large organization in Atlanta that focuses on short term rentals and long term rental properties. Visio has been removed as one of our recommended lenders.

Very responsive and excellent service… Very responsive and excellent service as well as great rates. Nick Marrone is very instrumental in explaining all the process and response to calls/emails right way. He also followed up the entire process to ensure closing should be done on time. I would give him 5 out of 5 for the great customer service. Angelia Rivers and Mark Davila did the great job for loan processing. Throughout the entire process, I was feeling I am also part of the Visio team. Great work!

The loan process was painful The loan process was painful. Too many people involved and not enough that were actually knowledgeable. Closing date was missed by weeks. I was at closing getting ready to sign when your office called to say “wait” we need to change something. I felt there were too many young/unexperienced people involved.

They are called “The American Greed” The company delayed my mortgage on purpose to increase the annual percentage rate. It did not matter that I paid extra fee to have the appraisal expedited as well as the mortgage application. I will not recommend them to anybody. The company has also hidden fees that will be disclose a day before closing date.

Dan Adams was an excellent advocate and… Dan Adams was an excellent advocate and went above and beyond. Visio Lending provides a product that fills a gap in other lending products and made it possible for us to obtain a beautiful property. There are some differences with Visio that would have been helpful to know in advance such as the difference in CA closing laws vs MI. ('wet' vs 'dry')