Very responsive and excellent service… Very responsive and excellent service as well as great rates. Nick Marrone is very instrumental in explaining all the process and response to calls/emails right way. He also followed up the entire process to ensure closing should be done on time. I would give him 5 out of 5 for the great customer service. Angelia Rivers and Mark Davila did the great job for loan processing. Throughout the entire process, I was feeling I am also part of the Visio team. Great work!

Visio Visio - run, don't walk from them. Their rates are amongst the highest, they talk a good game when they want your sale and after you are locked into their process, welcome to hell on earth! Absolute lack of professionalism and communication skills, finger pointing at every stage! Different departments make it sound like the problem is elsewhere both within and outside the company. What was originally supposed to be a 30 day loan got extended to 45 days and now I'll be lucky if we close in 60+ days! Last time I consider Visio was the first and only time!

They are called “The American Greed” The company delayed my mortgage on purpose to increase the annual percentage rate. It did not matter that I paid extra fee to have the appraisal expedited as well as the mortgage application. I will not recommend them to anybody. The company has also hidden fees that will be disclose a day before closing date.

Tracey Gordon is my account executive… Tracey Gordon is my account executive and I must say that I have never met anyone that works harder to get loans closed then him. He is thoughtful,creative and always willing to take my calls. He is extremely knowledgeable about Visio products and procedures which helps me and my team navigate our business smoother and more efficient.

The loan process was painful The loan process was painful. Too many people involved and not enough that were actually knowledgeable. Closing date was missed by weeks. I was at closing getting ready to sign when your office called to say “wait” we need to change something. I felt there were too many young/unexperienced people involved.