I am Dealing with a broker there named… I am Dealing with a broker there named Jose salcedo. He is absolutely the worst. Does not return calls or emails. I left a phone message and email with Visio telling them I would like to have a another broker on my file and they don’t return any messages either. The funny thing is I have 2 outstanding loans with them and never missed 1 payment to them in 2 years. Just horrible unprofessional company to deal with at this point. Call Lima Capital for better service and rates.

They are called “The American Greed” The company delayed my mortgage on purpose to increase the annual percentage rate. It did not matter that I paid extra fee to have the appraisal expedited as well as the mortgage application. I will not recommend them to anybody. The company has also hidden fees that will be disclose a day before closing date.

Unorganized Processes Alot of miscommunication on the loans with the servicers.. frequently enforcing forced placed insurance on the loans when not applicable. Mortgage payment increases do to errors. Hard to reach or ineffective when finally reaching them to resolve issues.. almost impossible to reach claims department when claim issues arise. Errors with Closing agents prolonging funding. Not to mention the loans are VERY expensive..

Frank Mendoza provides excellent… Frank Mendoza provides excellent service. He works hard to get you the answers you need to make an informed decision, has great follow up and even works hard on the weekends. Visio Lending should be proud to have an exemplary employee such as Frank.

Dan Adams was an excellent advocate and… Dan Adams was an excellent advocate and went above and beyond. Visio Lending provides a product that fills a gap in other lending products and made it possible for us to obtain a beautiful property. There are some differences with Visio that would have been helpful to know in advance such as the difference in CA closing laws vs MI. ('wet' vs 'dry')