I’d give them negative stars if I… I’d give them negative stars if I could. Heather Smith is the most incompetent underwriters I have ever worked with. Got the clear to close. Then they reneged on it. Now the seller will be going after me for liquidated damages. They haven’t had the courage to call me to even give me an explanation!!!! Run fast from this company they are absolutely the WORST! Incompetent is throughout this scam of a lender!!!!

The loan process was painful The loan process was painful. Too many people involved and not enough that were actually knowledgeable. Closing date was missed by weeks. I was at closing getting ready to sign when your office called to say “wait” we need to change something. I felt there were too many young/unexperienced people involved.

Advertised for Bridge Loan for short… Advertised for Bridge Loan for short term financing and when I called " said when don't have it and we don't offer".

Good innovative company to work with Good innovative company to work with. I could do way more deals if they had smaller balance loans. The money is a little slow to reach the client and brokers who bring the deals to get paid. Overall decent experience. I couldn't give a better rating because of this very important point. If they could get better with the communication when the loan programs change, a change in the every day way of doing things with our customers, better title companies and notaries to use, and money disbursements, they would be fantastic, because everything else is great.

John Mele's impeccable customer service My rep is John Mele, he's responsive, efficient, and will advocate for my clients. I have done multiple deals with John and he's shown constant commitment to making sure my deal is handled properly and prompt.