I recently went to the Pratt Ave… I recently went to the Pratt Ave location during this covid epidemic. The people in this store including the manager were the RUDEST, laziest, ppl I have EVER HAD TO DEAL WITH! They spent more time trying to get out of work then they would if they had actually just done the paperwork and loan! This was my first experience. I repaid the loan and went back because I thought it was just a “ bad day”. Nope! Same thing! They made it as difficult as they could, something that should have took 15 minutes because they had my information ended up taking 1 hour in a half! It’s absolutely ridiculous. I would rather drive all the way to Decatur than EVER DEAL WITH THIS STORE AGAIN!!!! Go somewhere else!!

STAY FAR AWAY Horrible customer service. Loans are VERY high interest rate. They say one thing and do another. Beware. They literally start calling 3 days before loan is even due. 2x on the due date, and 3x a day starting when you are 1 day late. Will not recommend. Stay far away.

These people harasses you even when… These people harasses you even when your payment is not due. Then they have the nerves to try to withdraw money out my account before the due date because they wouldn’t be open when payment was due. They call call call like something wrong with them. I’ll never get a loan from them again!

Disappointed that I can pay online with… Disappointed that I cannot pay online with an electronic transfer. Also asked if there was a night drop since I couldn’t get to office by closing but was told no. After my bill was late another employee told me the payment could be slid under the door.

I was given incredible service by both… I was given incredible service by both the lady’s there. I was in a bind between paydays and they were so kind and helpful. I love how the money directly comes out nice that payday hits, it helps me in not forgetting and the company I’m assure their money back, as it should be.