My account is missing money this… My account is missing money this morning. They claimed having technical issues, I want to wait till tomorrow to see if they fix the problem. Company of this kind cannot be trusted.

This company is a total fraud!! This company is a total fraud!!! They sat on my $50k withdrawl request for almost two weeks now. They will make all kinds of ridiculous excuses like they needed to verify my identity so I had to send them my driver’s license, bank statements and eventually did a three way call with my bank to verify what???? It’s all a bunch of stall tactics. I guess at this point I’ll need to ask them to reverse the ACH, contact the SEC and local police in Flushing, NY because they essentially have stolen $50k from me and won’t return the funds despite repeated requests

This is the worst place you can park… This is the worst place you can park your money. The company is a corrupt scam. They take your money with pleasure, but when you ask to withdraw money....OMG. It took me two weeks and a huge favor from my local bank, with which I have a 20 year relationship to get my money out of this hell-hole. Do not use this company. You will regret it.

Support is useless Support is useless. Service is fine as long as you have no problems. When you have a problem basically you get a response along the lines of Nothing we can do about it. Thank you for choosing Firstrade as your online broker. Well I'm moving my trades to another online broker.

Requested documentation sent, STILL not enough! I send all the requested documentation, send the documentation again, and they won't let me withdraw my funds. I moved into a new home, provided the documentation as requested, and they deny my address change. I send more documentation, speak to the same customer rep twice, Mr. C, regarding the matter and was told the docs were not enough. SEC, here I come!