Bird Chan
GBMissing funds when withdrawal I have been using firstrade for 3 years and I have to close account due to compliance reason of my new job. I wired out all my fund and some of it is missing. My bank have no fees charged for remittance and firstrade denied any responsibility from their side. I'm now missing some of my funds. Never going back to Firstrade.
LJ
GBI signed up 2 weeks ago I signed up 2 weeks ago, but having a problem connecting bank account with major institution. In addition, I had a problem with employment verification, and it took 45 minutes via phone to get help. That was resolved, but now I can't fund my account. I sent an email 2 days ago, but still waiting for response. That being said, I have not used the trading platform yet, but if I have a problem, I'm assured a very long wait time. Maybe the delay in funding will give me some time to research the competition a bit more.
Hüseyin Nuri Gülmez
TRWorst Brokerage Ever !!! I initiated ACAT out to transfer my positions to IKBR. They have rejected twice in 2 weeks. First rejection was about tax id mismatch between Firstrade and IBKR. I told that I am a nonresident international investor and do not have a US tax id. How could tax ids mismatch while I am not having one? That's ridiculous. The second rejection had no reason at all. I have filed a complaint with both SEC and FINRA.
Angela Yeung
HKAgree with previous posts Agree with previous posts. You can hardly withdraw your funds from there. They ask you many questions and many blockings when you tried to withdraw your funds. It takes forever and especially if you have different time zone. Think twice.
Manny Tolle
GBSo far i have had very few issues So far i have had very few issues . I have not tried to withdraw funds but every question i have asked has been answered right away. I dont agree with all their policies but they have been very honest and forthcoming with documentation. Site seems easy to use