Avoid! Their customer service sucks Don’t expect any customer service. No one bothers to provide any assistance. Representatives decided what/who to respond. They don’t reply any emails weeks after they were sent. Avoid funding the account if you already have signed up or you risk freezing your assets for 2 weeks before they can be transferred to another broker. Unprofessional!

So far i have had very few issues So far i have had very few issues . I have not tried to withdraw funds but every question i have asked has been answered right away. I dont agree with all their policies but they have been very honest and forthcoming with documentation. Site seems easy to use

Hinky, Avoid. Provided customer background, identity check, more than enough financial assets, lots of experience. Financial economist profession. Have never been denied brokerage in half century of investing. Was denied opening account, in e-mail that also wanted to know if I were related to named powerful public officials. No denial reason given even on written request. Something very wrong here, stay away from.

I signed up 2 weeks ago I signed up 2 weeks ago, but having a problem connecting bank account with major institution. In addition, I had a problem with employment verification, and it took 45 minutes via phone to get help. That was resolved, but now I can't fund my account. I sent an email 2 days ago, but still waiting for response. That being said, I have not used the trading platform yet, but if I have a problem, I'm assured a very long wait time. Maybe the delay in funding will give me some time to research the competition a bit more.

This company is a total fraud!! This company is a total fraud!!! They sat on my $50k withdrawl request for almost two weeks now. They will make all kinds of ridiculous excuses like they needed to verify my identity so I had to send them my driver’s license, bank statements and eventually did a three way call with my bank to verify what???? It’s all a bunch of stall tactics. I guess at this point I’ll need to ask them to reverse the ACH, contact the SEC and local police in Flushing, NY because they essentially have stolen $50k from me and won’t return the funds despite repeated requests