Consumer
GBMy account is missing money this… My account is missing money this morning. They claimed having technical issues, I want to wait till tomorrow to see if they fix the problem. Company of this kind cannot be trusted.
WJACKSON
GBHinky, Avoid. Provided customer background, identity check, more than enough financial assets, lots of experience. Financial economist profession. Have never been denied brokerage in half century of investing. Was denied opening account, in e-mail that also wanted to know if I were related to named powerful public officials. No denial reason given even on written request. Something very wrong here, stay away from.
m ryu
GBThey are a small company run by a… They are a small company run by a family, and none of the main people live in the United States. They have business in China, but they have no license and evade financial supervision. They urge Chinese customers to remit money to the United States, but they can’t get it out. This is a very risky fraudulent company, Advise everyone not to be fooled.
Sone
TWAvoid! Their customer service sucks Don’t expect any customer service. No one bothers to provide any assistance. Representatives decided what/who to respond. They don’t reply any emails weeks after they were sent. Avoid funding the account if you already have signed up or you risk freezing your assets for 2 weeks before they can be transferred to another broker. Unprofessional!
J Y
GBDon't trust this company My funds are being locked for the whole day since pre-market hour as this company claims they are encountering issue to display the actual account value of some customers correctly. But the fact is the money in my account has currently disappeared and I have been unable to invest anything the whole day! I doubt where this company has taken their customers' funds to... No action is done so far and no response from their CS. Traders shouldn't use this company anymore. Imagine you can't sell or buy when you need / want to!