LJ
GBI signed up 2 weeks ago I signed up 2 weeks ago, but having a problem connecting bank account with major institution. In addition, I had a problem with employment verification, and it took 45 minutes via phone to get help. That was resolved, but now I can't fund my account. I sent an email 2 days ago, but still waiting for response. That being said, I have not used the trading platform yet, but if I have a problem, I'm assured a very long wait time. Maybe the delay in funding will give me some time to research the competition a bit more.
Bird Chan
GBMissing funds when withdrawal I have been using firstrade for 3 years and I have to close account due to compliance reason of my new job. I wired out all my fund and some of it is missing. My bank have no fees charged for remittance and firstrade denied any responsibility from their side. I'm now missing some of my funds. Never going back to Firstrade.
HA
DKHave used the broker more than a year… Have used the broker more than a year as a international costumer, almost never had issues. Very professional and good broker. Did withdraw money 2 times without any issues, did receive my Money within 2 days. That’s better than my local broker. Highly recommend. Don’t understand all these negative reviews!
Manny Tolle
GBSo far i have had very few issues So far i have had very few issues . I have not tried to withdraw funds but every question i have asked has been answered right away. I dont agree with all their policies but they have been very honest and forthcoming with documentation. Site seems easy to use
customer
GBI want to give -5 Star They blocked my money more than 6 years now!!!! The worst company I ever seen. I sent all documents they asked a couple of times and still nothing. The best way to make trading impossible. As I'm NHS trust member no trust from this people. Luckily there is other platforms easy to verify your account. I using CMC market, IG and eToro.