Worst Brokerage Ever !!! I initiated ACAT out to transfer my positions to IKBR. They have rejected twice in 2 weeks. First rejection was about tax id mismatch between Firstrade and IBKR. I told that I am a nonresident international investor and do not have a US tax id. How could tax ids mismatch while I am not having one? That's ridiculous. The second rejection had no reason at all. I have filed a complaint with both SEC and FINRA.

This is the worst place you can park… This is the worst place you can park your money. The company is a corrupt scam. They take your money with pleasure, but when you ask to withdraw money....OMG. It took me two weeks and a huge favor from my local bank, with which I have a 20 year relationship to get my money out of this hell-hole. Do not use this company. You will regret it.

Don't trust this company My funds are being locked for the whole day since pre-market hour as this company claims they are encountering issue to display the actual account value of some customers correctly. But the fact is the money in my account has currently disappeared and I have been unable to invest anything the whole day! I doubt where this company has taken their customers' funds to... No action is done so far and no response from their CS. Traders shouldn't use this company anymore. Imagine you can't sell or buy when you need / want to!

This is not a real trading firm... If I could give zero stars I would. Firstrade locked my account and I have been trying for weeks to transfer to another brokerage due to their poor service. The transfer keeps being rejected and they can't tell me why. I have spent numerous hours on the phone to no avail. Eventually I got my other brokerage firm to help me out with the transfer. AVOID FIRSTRADE LIKE THE PLAGUE. THESE PEOPLE ARE UNPROFESSIONAL AND CLUELESS. You'd swear that it is a Mom and Pop business that they're running.

I signed up 2 weeks ago I signed up 2 weeks ago, but having a problem connecting bank account with major institution. In addition, I had a problem with employment verification, and it took 45 minutes via phone to get help. That was resolved, but now I can't fund my account. I sent an email 2 days ago, but still waiting for response. That being said, I have not used the trading platform yet, but if I have a problem, I'm assured a very long wait time. Maybe the delay in funding will give me some time to research the competition a bit more.