customer
GBI want to give -5 Star They blocked my money more than 6 years now!!!! The worst company I ever seen. I sent all documents they asked a couple of times and still nothing. The best way to make trading impossible. As I'm NHS trust member no trust from this people. Luckily there is other platforms easy to verify your account. I using CMC market, IG and eToro.
Consumer
GBMy account is missing money this… My account is missing money this morning. They claimed having technical issues, I want to wait till tomorrow to see if they fix the problem. Company of this kind cannot be trusted.
Mark Sachs
GBThis is the worst place you can park… This is the worst place you can park your money. The company is a corrupt scam. They take your money with pleasure, but when you ask to withdraw money....OMG. It took me two weeks and a huge favor from my local bank, with which I have a 20 year relationship to get my money out of this hell-hole. Do not use this company. You will regret it.
Manager James
GBScammers are liers My overall experience was medium. Several times they ignored my emails or answered answers that have nothing to do with what I wrote. When I talked to them about Withdrawal I saw that they start asking for all kinds of illogical things and become unpleasant. So I realized I wasn't going to stay with them. In the end transfer was fine. Most of their representatives are very professional and kind I must say, the problem in my opinion is in the "back office". They must improve their service there. They must immediately allow those who want to withdraw their money without asking questions and without asking for anything (it didn't happen to me, but I read too many negative comments on this subject). I personally did not feel at ease that my money would be with them so I decided to move Hope they improve in the future
Sone
TWAvoid! Their customer service sucks Don’t expect any customer service. No one bothers to provide any assistance. Representatives decided what/who to respond. They don’t reply any emails weeks after they were sent. Avoid funding the account if you already have signed up or you risk freezing your assets for 2 weeks before they can be transferred to another broker. Unprofessional!