I usually do not go out of my way to… I usually do not go out of my way to write reviews unless there is something amazing to say. In this case, since this individual just ghosted me, I am going to do him a sold on every review site there is. I was calling around to get the latest info on mortgage interest rates because the junk mail on refinancing is the only thing I receive, I figured I start calling around. I called Prime Choice Funding and started to speak with Mr. Scott Denissen. After some emails back and forth, I decided to go with another company because their rates and fees were higher than a couple different companies. Mr. Denissen then makes the offer (see attached) of $500 for a loan estimate that is locked in and has a better rate. At this point in the back and forth emails, I have two offers that is better than his. I provided him with the documents and he then kicked it back saying that my particular loan was not locked in. The VERY next day I sent Mr. Denissen a proper locked in loan estimate. I give him a few days to call/email me back, I figured he got busy, so I send him a reminder email. It has now been 3 days since the reminder email (I was still interested in doing business with this company if he could be at least match the current offer or beat it) and Mr. Denissen just ghosted me, still not a word from him this day. I will ever expect $500 from the word from a guy that I have never meet before, but to just completely ignore me when I am trying to do business with this company is just bazaar.

Innacurate none true advertisement sent weekly I also received a inaccurate and false lending correspondence from this company. There was a document that appeared as a check that wasn’t real with a dollar amount that isn’t real in corresponding with my property. We just added a family member to title on our VA back loan. I’m assuming this business poach’s county records to see if they can get you to refi with them. I would never do business with any business that sends constantly inaccurate mailers with inaccurate information they tried to pull from public records that are not accurate I get a lot of junk mail from this company.

Second VA mortgage with Prime Choice Funding This is my second VA mortgage using Prime Choice Funding. The first experience was superb and was a VA with cash out. The rate was as low as the market provided at the time. The people (Mr. Scott Twombley and Mr. Bob Lin) were outstanding. Friendly, very responsive, knowledgable and certainly gave me the feeling they in fact did care about quality service and getting my loan done ASAP. They were the best in my experience dealing with mortgage companies. Now I have just concluded my second refi (lower rate) with Scott Twombley and Bob Lin did another outstanding job. Even when I got a mistake the day of closing it was no problem and they had it corrected, printed and to the title office and notary within TWO DAYS! All with a "can do" attitude and sunny disposition. I cannot compliment these guys more and believe me I will be using Prime Choice Funding in future home mortgages!

Mediocre customer service, Don't waste your time with them. Brandon Pratt was assigned to my file and provided mediocre customer service. He promised call backs and e-mails which didn't happen, I had to keep after him and actually call another employee from the company to have him call me back. It was a total waste of my time, I absolutely do not recommend working with them.

worst Lender! worst Lender!! I spoke to Frank Fortiz to refinancing my mortgage have me on a run around he took all my information and when he find out that my husdand credit score was not above where it should he told me to pay $160 to the credit card to get it where it should be I pay$250 on the credit card more than what he told me then after that he stop answering our call i send him email no reply i am the one trying to get to him he never return call finally i got to speak to him .He told me that they change thing his credit should be 640 when it reach 640 He change is story and say it should be 680 credit score it took three weeks before he told us that and after we pay all that money which we did not have on the credit card SAY AWAY!! LAIR