Disappointed Customer
GBMuch better products on the market. Their customer support is weak and doesn’t follow through. They don’t seem to understand basic questions at times. The dividends are poor compared to their competitors. This coupled with the inability to liquidate for at least five years results in a pretty weak product. I invested in Fundrise at the same time and have since added more funds there. They communicate better, provide better returns and the ability liquidate on a quarterly basis, if needed.
Bayo Ojo
GBAs soon as I'm close to the 5 year… As soon as I'm close to the 5 year withdrawal period they extended another 2 years. I expect to never get my money out.
Michele Goodman
GBThe WORST customer service EVER The WORST customer service EVER. I've been trying to reach someone for weeks now. Email not returned, phone not answered and call not returned. Tried to schedule a call....that was cancelled with no real explanation. I have investments in other REITS and part of the only reason I invested in DiversyFund was they allowed entities and we wanted some business captitol to work for us. We were fine with the 5-7 year term but no one can tell us how or if we will even be able to get our money back then! (They can apparently keep your money as long as they want) Also, they have stopped posting dividends. While this doesn't mean they are not accruing, it's a bit disturbing that they do not provide statements or update you on the progress. My advice, keep looking. There are many other REITs that have much better customer service, transparency and don't keep you guessing if you'll ever get your money back.
customer
GBI'll wait and see about this... It took a very long time for my initial investment to get through the funding process and be visible in my account - weeks, not days. And so far the monthly dividends are nothing to be impressed about (2.58% projected annually). I had intended my initial investment to be just a down-payment on a larger amount once the account setup and linkage completed. But now I am going to wait see how things go with just that smaller initial investment for several months or a year (maybe more). If the ROI isn't any better than what I've seen in the first 2+ months then I won't be putting any more into this account.
Faustin Destin
GBHonestly I don’t understand what to say… Honestly I don’t understand what to say about it, I taught like Bitcoin I will get a percentage every month in my account. I said to myself let me try to see how it works before I invest more unfortunately I’m surprised myself I don’t know if I have to stars or not but I really want to .