Bad company all around, I would give this company a zero if I could Bad company all around. My son passed away last month due to covid-19. I have found out 2 weeks ago I have brain cancer. Title loan fast is giving me 5 days to come up with 2,000. I work a minimum wage job with 25 hours per week. I can pay $200 per week, but I can't get any one to get back in contact with me

I was originally approved for $5,000.00… I was originally approved for $5,000.00 but then the next day they still needed more documents and lowered to $2700.00. I was set up for weekly payments, but they made a mistake and did a bi-weekly payment. It took me two days to get resolved. They did refund back the portion that was not supposed to be taken out. I believe it should be handled in a more thorough manner and definitely keep their word on the promised amount that was originally quoted to me. Mark and Kathy Farmer

I’ve had the best customer service I’ve had the best customer service ! They always make sure my questions or concerns get answers . Never have to wait ! Trusted company . I love their service

Customer service is not the greatest but the worst Customer service is not the greatest. They left a message saying that they needed further information. When I called back to inquire about the details, the details that were given to me over the phone were total different then what the message left requested. When I asked about it the customer service person only restated what she had said previously. I asked for a supervisor and she stated she was the supervisor for that shift. Needless to say the call continued to go downhill. After getting off the call a email was sent saying Notice of Adverse Action Taken..... meaning everything thing that I uploaded and that I had already been pre approved for, didn't matter. GREAT CUSTOMER SERVICE ( NOT ) I received a Loan elsewhere with no hassle at all - all via online.

I have had a very positive experience. I have had a very positive experience. The loan terms were laid or very clearly. I am able to view my account and keep track of where I am at on repayment of my loan.