Oklahoma
GBGreat service until Great service, but was offered $50 Amazon gift card because my loan offer was decreased. When I call I was told, yes it was offered & pending manger approval. I called back on 01/03/20 and was informed that nothing was noted; that someone would call me back. And this time, I have not received a call pertaining to the $50 Amazon gif card. Thank you.
Jasmine W
GBI’ve had the best customer service I’ve had the best customer service ! They always make sure my questions or concerns get answers . Never have to wait ! Trusted company . I love their service
Robin Kilmon
GBCustomer service is not the greatest but the worst Customer service is not the greatest. They left a message saying that they needed further information. When I called back to inquire about the details, the details that were given to me over the phone were total different then what the message left requested. When I asked about it the customer service person only restated what she had said previously. I asked for a supervisor and she stated she was the supervisor for that shift. Needless to say the call continued to go downhill. After getting off the call a email was sent saying Notice of Adverse Action Taken..... meaning everything thing that I uploaded and that I had already been pre approved for, didn't matter. GREAT CUSTOMER SERVICE ( NOT ) I received a Loan elsewhere with no hassle at all - all via online.
Kenneth-Grove City,OH
GBWent through the process and found I… Went through the process and found I was preapproved for $4,000 though I did not need but $3,000. Problem was the payments were over $500 for 12 months, More than I could handle and I would eventually pay back over twice what I borrowed. I find that extremely high when they have my car title for collateral. I can go to any on line loan company and do the same without using my car title.
Shawna
GBTitle loan review Pretty cool company.