When activating the card When activating the card, the initial money was on the card immediately. Why, then does it take three days or a visit to my bank to make it go faster? This adds a step-it is great when money is on there, but what if they need a larger lump sum for tools,etc?

Please stay away from Bento for Business I don't normally leave reviews and I always try to give companies a chance to make situations correct. I have to honestly say that Bento for Business is a service I would not recommend; I would recommend looking for other solutions. There are many other companies that offer the same card services that Bento for Business offers and I would look at any other company. With that said, Bento for Business has very little, if any, support. Chat service is never online and if you call, you would be lucky to get in touch with someone. When you finally get in touch with support, you are greeted with someone who is rude and arrogant. The service is expensive when compared to other companies. If you try to cancel, good luck. It is almost impossible to cancel the service and they are happy to keep charging you. The hoops you must go through to cancel the service seems to be almost fraudulent. Please stay away from Bento for Business.

Never ever return calls. Terrible customer service! You can call till your blue in the face but it doesn't matter. Even the lady in charge never returns phone calls, I'm talking calls she said she would make. It doesn't matter who you talk to, don't ever expect a call back because you will find yourself waiting for days. Sorry but I shouldn't have to track down these unprofessional creeps! Just do what you say people! I run thousands of dollars thru their company and I cant even get return calls... screw this place. I'm running a business I shouldn't have to babysit the people I pay to perform for me!!

it is a huge pain in the butt to wait 3 … it is a huge pain in the butt to wait 3 days for funding to get to the account or spend a ridiculous amount to wire transfer .

Program improvement strongly suggested! Customer service responded quickly. The issue we have is that the program does not allow for or show monthly statements! Even so, there is no way for it to show a current balance at the time of a past transaction or range of transactions. The card is treated like a credit card in our accounting systems and needs to be reconciled every month. The Bento program does not allow that to be done with ease and accuracy.