Room for improvement Can't log in to my account with the correct password. Tried re-setting passwords multiple times and get error message. Used live chat support only to be told by the agent that "we are out of the office right now". Why have a chat feature turned on only to have the agent tell you that they're "out of the office" after saying "how many I assist you today?"l. We have the cards set to be used at gas stations and home improvement stores and have repeatedly been declined at both for small purchases well below the balance.

Works ok, not great Works ok, not great. The biggest problem is it takes several days to add funds. Weekends, any banking holiday, etc doesn't count so anticipate a week most of the time. It would be nice to have better capabilities for matching individual statements and expense reports, but that's more of an issue with other software than Bento.

Please stay away from Bento for Business I don't normally leave reviews and I always try to give companies a chance to make situations correct. I have to honestly say that Bento for Business is a service I would not recommend; I would recommend looking for other solutions. There are many other companies that offer the same card services that Bento for Business offers and I would look at any other company. With that said, Bento for Business has very little, if any, support. Chat service is never online and if you call, you would be lucky to get in touch with someone. When you finally get in touch with support, you are greeted with someone who is rude and arrogant. The service is expensive when compared to other companies. If you try to cancel, good luck. It is almost impossible to cancel the service and they are happy to keep charging you. The hoops you must go through to cancel the service seems to be almost fraudulent. Please stay away from Bento for Business.

This is the worst company! This is the worst company!! first "someone" took more than $5,000 in matter of hrs out of the account and Bento didnt see that suspicous, because it was transaction after transaction, and their resolution was that we made those movements and that we never reported the card, which it doesnt make sence because I called them as soon as I received the email saying i was low on funds and they told me no to even dispute the transaction that I should wait. Second, I'm still trying to close since everything happen, on June. I called them for weeks and they just told me that they will send that to the supervisor and I guess they never do, because I'm still waiting.They dont let me use the card to take little money we have on the account. If you dont want to lose so much money, PLEASE dont use this company. They dont care for their clients.

Never ever return calls. Terrible customer service! You can call till your blue in the face but it doesn't matter. Even the lady in charge never returns phone calls, I'm talking calls she said she would make. It doesn't matter who you talk to, don't ever expect a call back because you will find yourself waiting for days. Sorry but I shouldn't have to track down these unprofessional creeps! Just do what you say people! I run thousands of dollars thru their company and I cant even get return calls... screw this place. I'm running a business I shouldn't have to babysit the people I pay to perform for me!!