Silverleaf BC - Atlanta
GBGood product and service... The ease and convenience of transferring funds to a card which is not directly linked to our business bank account which prevents unauthorized access to said account is what we were looking for. The only drawback is the time it takes for funds to be transmitted when the request is submitted online. If this part of the process could be improved and shortened by a day or so, it would be a perfect service.
Anonymous
GBBento has ZERO customer service Bento has ZERO customer service. I have been waiting over a week for someone from "the escalation department" to call me back. Emails are ignored, voicemails are not returned.
Frankie Enloe
GBWhen activating the card When activating the card, the initial money was on the card immediately. Why, then does it take three days or a visit to my bank to make it go faster? This adds a step-it is great when money is on there, but what if they need a larger lump sum for tools,etc?
Christine Gonzalez
GBMy issues was never resolved My issues was never resolved. I was also not contacted back like I was told. I also have issues with how long it takes for funds to be available.
jan B
GBNever commit with this company they are… Never commit with this company they are unable to support their own customers or respond to simple email requests. Secondly they could never activate our business account our employees couldn’t use their cards, we cancelled and struggled for days now just to get the money back to our account. We regret the experience with them it was beyond bad!!!!