Bento has ZERO customer service Bento has ZERO customer service. I have been waiting over a week for someone from "the escalation department" to call me back. Emails are ignored, voicemails are not returned.

Good product and service... The ease and convenience of transferring funds to a card which is not directly linked to our business bank account which prevents unauthorized access to said account is what we were looking for. The only drawback is the time it takes for funds to be transmitted when the request is submitted online. If this part of the process could be improved and shortened by a day or so, it would be a perfect service.

Never commit with this company they are… Never commit with this company they are unable to support their own customers or respond to simple email requests. Secondly they could never activate our business account our employees couldn’t use their cards, we cancelled and struggled for days now just to get the money back to our account. We regret the experience with them it was beyond bad!!!!

it is a huge pain in the butt to wait 3 … it is a huge pain in the butt to wait 3 days for funding to get to the account or spend a ridiculous amount to wire transfer .

Program improvement strongly suggested! Customer service responded quickly. The issue we have is that the program does not allow for or show monthly statements! Even so, there is no way for it to show a current balance at the time of a past transaction or range of transactions. The card is treated like a credit card in our accounting systems and needs to be reconciled every month. The Bento program does not allow that to be done with ease and accuracy.