Contreras Plumbing a partnership
GBit is a huge pain in the butt to wait 3 … it is a huge pain in the butt to wait 3 days for funding to get to the account or spend a ridiculous amount to wire transfer .
Jan Hamilton
GBIT person not trained to help.....took … IT person not trained to help.....took too long!
Jeffrey M
GBWorks like it's supposed to Works like it's supposed to, but the price is too high for multiple cards.
George B.
GBEasy and great features Wonderful service. The features are thorough and the system is easy to use. Great job on design and execution. The only reason 4 versus 5 is the relatively slow money load time. 3 business days is just too slow in todays marketplace...I’d be willing to pay a fee for PayPal or credit card instant loads but wire transfers (which is the only “fast” option) are old school and way too cumbersome. This service would be more competive with faster load times. They are clearly holding the funds an extra day. Most of our similar employee finances is done by just getting different bank accounts and setting debit card controls. Most serious competitors have 1 business day ACH loads at this point and soon ACH will be same day (e.g. PayPal, Prepaid cards, etc. ).
Anonymous
GBBento has ZERO customer service Bento has ZERO customer service. I have been waiting over a week for someone from "the escalation department" to call me back. Emails are ignored, voicemails are not returned.