Bento has ZERO customer service Bento has ZERO customer service. I have been waiting over a week for someone from "the escalation department" to call me back. Emails are ignored, voicemails are not returned.

I love how fast it is to get new Debit… I love how fast it is to get new Debit Cards. We do not believe in using debt as a tool, so this was a great option to delineate transactions between employees. However, the integration into Quickbooks leaves a lot to be desired. The Credit Cards companies transfer transactions WAY BETTER into Quickbooks than Bento for Business.

Terrible company These people are out and out liars. Read the response to my post. I have yet to have a support person contact me about any missing documents, and have submitted every document they asked of me. It's funny... they respond to negative feedback, but they would not contact me directly to rectify the situation. That is very telling. Terrible company. Horrible Customer Service! I applied and provided all documentation and was denied a Bento for a business prepaid card for no reason whatsoever. Mind you, I was opening a pre-paid account with all documentation and a sizeable deposit. Avoid this company they are not worth the effort. When I asked for a supervisor to call me the request was denied. When I asked for the corporate office number the request was denied. I still have no idea why I was denied when I have other similar types of cards and a stellar credit rating.

Great program and easy to use..some… Great program and easy to use..some frustration in setting it up where it works with my employees to our specific needs in our daily operation but once I got that done it has been easy

Easy and great features Wonderful service. The features are thorough and the system is easy to use. Great job on design and execution. The only reason 4 versus 5 is the relatively slow money load time. 3 business days is just too slow in todays marketplace...I’d be willing to pay a fee for PayPal or credit card instant loads but wire transfers (which is the only “fast” option) are old school and way too cumbersome. This service would be more competive with faster load times. They are clearly holding the funds an extra day. Most of our similar employee finances is done by just getting different bank accounts and setting debit card controls. Most serious competitors have 1 business day ACH loads at this point and soon ACH will be same day (e.g. PayPal, Prepaid cards, etc. ).