Hector Rubio
GBThis is the worst company! This is the worst company!! first "someone" took more than $5,000 in matter of hrs out of the account and Bento didnt see that suspicous, because it was transaction after transaction, and their resolution was that we made those movements and that we never reported the card, which it doesnt make sence because I called them as soon as I received the email saying i was low on funds and they told me no to even dispute the transaction that I should wait. Second, I'm still trying to close since everything happen, on June. I called them for weeks and they just told me that they will send that to the supervisor and I guess they never do, because I'm still waiting.They dont let me use the card to take little money we have on the account. If you dont want to lose so much money, PLEASE dont use this company. They dont care for their clients.
jan B
GBNever commit with this company they are… Never commit with this company they are unable to support their own customers or respond to simple email requests. Secondly they could never activate our business account our employees couldn’t use their cards, we cancelled and struggled for days now just to get the money back to our account. We regret the experience with them it was beyond bad!!!!
Nichole Ray Properties
GBProgram improvement strongly suggested! Customer service responded quickly. The issue we have is that the program does not allow for or show monthly statements! Even so, there is no way for it to show a current balance at the time of a past transaction or range of transactions. The card is treated like a credit card in our accounting systems and needs to be reconciled every month. The Bento program does not allow that to be done with ease and accuracy.
George B.
GBEasy and great features Wonderful service. The features are thorough and the system is easy to use. Great job on design and execution. The only reason 4 versus 5 is the relatively slow money load time. 3 business days is just too slow in todays marketplace...I’d be willing to pay a fee for PayPal or credit card instant loads but wire transfers (which is the only “fast” option) are old school and way too cumbersome. This service would be more competive with faster load times. They are clearly holding the funds an extra day. Most of our similar employee finances is done by just getting different bank accounts and setting debit card controls. Most serious competitors have 1 business day ACH loads at this point and soon ACH will be same day (e.g. PayPal, Prepaid cards, etc. ).
New Journey Community Church
GBI love how fast it is to get new Debit… I love how fast it is to get new Debit Cards. We do not believe in using debt as a tool, so this was a great option to delineate transactions between employees. However, the integration into Quickbooks leaves a lot to be desired. The Credit Cards companies transfer transactions WAY BETTER into Quickbooks than Bento for Business.