This is the worst company! This is the worst company!! first "someone" took more than $5,000 in matter of hrs out of the account and Bento didnt see that suspicous, because it was transaction after transaction, and their resolution was that we made those movements and that we never reported the card, which it doesnt make sence because I called them as soon as I received the email saying i was low on funds and they told me no to even dispute the transaction that I should wait. Second, I'm still trying to close since everything happen, on June. I called them for weeks and they just told me that they will send that to the supervisor and I guess they never do, because I'm still waiting.They dont let me use the card to take little money we have on the account. If you dont want to lose so much money, PLEASE dont use this company. They dont care for their clients.

I love how fast it is to get new Debit… I love how fast it is to get new Debit Cards. We do not believe in using debt as a tool, so this was a great option to delineate transactions between employees. However, the integration into Quickbooks leaves a lot to be desired. The Credit Cards companies transfer transactions WAY BETTER into Quickbooks than Bento for Business.

Room for improvement Can't log in to my account with the correct password. Tried re-setting passwords multiple times and get error message. Used live chat support only to be told by the agent that "we are out of the office right now". Why have a chat feature turned on only to have the agent tell you that they're "out of the office" after saying "how many I assist you today?"l. We have the cards set to be used at gas stations and home improvement stores and have repeatedly been declined at both for small purchases well below the balance.

Easy and great features Wonderful service. The features are thorough and the system is easy to use. Great job on design and execution. The only reason 4 versus 5 is the relatively slow money load time. 3 business days is just too slow in todays marketplace...I’d be willing to pay a fee for PayPal or credit card instant loads but wire transfers (which is the only “fast” option) are old school and way too cumbersome. This service would be more competive with faster load times. They are clearly holding the funds an extra day. Most of our similar employee finances is done by just getting different bank accounts and setting debit card controls. Most serious competitors have 1 business day ACH loads at this point and soon ACH will be same day (e.g. PayPal, Prepaid cards, etc. ).

Terrible company These people are out and out liars. Read the response to my post. I have yet to have a support person contact me about any missing documents, and have submitted every document they asked of me. It's funny... they respond to negative feedback, but they would not contact me directly to rectify the situation. That is very telling. Terrible company. Horrible Customer Service! I applied and provided all documentation and was denied a Bento for a business prepaid card for no reason whatsoever. Mind you, I was opening a pre-paid account with all documentation and a sizeable deposit. Avoid this company they are not worth the effort. When I asked for a supervisor to call me the request was denied. When I asked for the corporate office number the request was denied. I still have no idea why I was denied when I have other similar types of cards and a stellar credit rating.