IT person not trained to help.....took … IT person not trained to help.....took too long!

Works great except takes too long to … Works great except takes too long to load funds

Program improvement strongly suggested! Customer service responded quickly. The issue we have is that the program does not allow for or show monthly statements! Even so, there is no way for it to show a current balance at the time of a past transaction or range of transactions. The card is treated like a credit card in our accounting systems and needs to be reconciled every month. The Bento program does not allow that to be done with ease and accuracy.

Please stay away from Bento for Business I don't normally leave reviews and I always try to give companies a chance to make situations correct. I have to honestly say that Bento for Business is a service I would not recommend; I would recommend looking for other solutions. There are many other companies that offer the same card services that Bento for Business offers and I would look at any other company. With that said, Bento for Business has very little, if any, support. Chat service is never online and if you call, you would be lucky to get in touch with someone. When you finally get in touch with support, you are greeted with someone who is rude and arrogant. The service is expensive when compared to other companies. If you try to cancel, good luck. It is almost impossible to cancel the service and they are happy to keep charging you. The hoops you must go through to cancel the service seems to be almost fraudulent. Please stay away from Bento for Business.

Bento has ZERO customer service Bento has ZERO customer service. I have been waiting over a week for someone from "the escalation department" to call me back. Emails are ignored, voicemails are not returned.