Patrick OHeaney
GBRoom for improvement Can't log in to my account with the correct password. Tried re-setting passwords multiple times and get error message. Used live chat support only to be told by the agent that "we are out of the office right now". Why have a chat feature turned on only to have the agent tell you that they're "out of the office" after saying "how many I assist you today?"l. We have the cards set to be used at gas stations and home improvement stores and have repeatedly been declined at both for small purchases well below the balance.
Frankie Enloe
GBWhen activating the card When activating the card, the initial money was on the card immediately. Why, then does it take three days or a visit to my bank to make it go faster? This adds a step-it is great when money is on there, but what if they need a larger lump sum for tools,etc?
CableLink Solutions
GBGreat program and easy to use..some… Great program and easy to use..some frustration in setting it up where it works with my employees to our specific needs in our daily operation but once I got that done it has been easy
Anonymous
GBBento has ZERO customer service Bento has ZERO customer service. I have been waiting over a week for someone from "the escalation department" to call me back. Emails are ignored, voicemails are not returned.
BellaTEX, Inc.
GBWorks ok, not great Works ok, not great. The biggest problem is it takes several days to add funds. Weekends, any banking holiday, etc doesn't count so anticipate a week most of the time. It would be nice to have better capabilities for matching individual statements and expense reports, but that's more of an issue with other software than Bento.