Patrick OHeaney
GBRoom for improvement Can't log in to my account with the correct password. Tried re-setting passwords multiple times and get error message. Used live chat support only to be told by the agent that "we are out of the office right now". Why have a chat feature turned on only to have the agent tell you that they're "out of the office" after saying "how many I assist you today?"l. We have the cards set to be used at gas stations and home improvement stores and have repeatedly been declined at both for small purchases well below the balance.
Anonymous
GBBento has ZERO customer service Bento has ZERO customer service. I have been waiting over a week for someone from "the escalation department" to call me back. Emails are ignored, voicemails are not returned.
Contreras Plumbing a partnership
GBit is a huge pain in the butt to wait 3 … it is a huge pain in the butt to wait 3 days for funding to get to the account or spend a ridiculous amount to wire transfer .
Christine Gonzalez
GBMy issues was never resolved My issues was never resolved. I was also not contacted back like I was told. I also have issues with how long it takes for funds to be available.
Frankie Enloe
GBWhen activating the card When activating the card, the initial money was on the card immediately. Why, then does it take three days or a visit to my bank to make it go faster? This adds a step-it is great when money is on there, but what if they need a larger lump sum for tools,etc?