Frankie Enloe
GBWhen activating the card When activating the card, the initial money was on the card immediately. Why, then does it take three days or a visit to my bank to make it go faster? This adds a step-it is great when money is on there, but what if they need a larger lump sum for tools,etc?
Jan Hamilton
GBIT person not trained to help.....took … IT person not trained to help.....took too long!
Contreras Plumbing a partnership
GBit is a huge pain in the butt to wait 3 … it is a huge pain in the butt to wait 3 days for funding to get to the account or spend a ridiculous amount to wire transfer .
Anonymous
GBBento has ZERO customer service Bento has ZERO customer service. I have been waiting over a week for someone from "the escalation department" to call me back. Emails are ignored, voicemails are not returned.
Nichole Ray Properties
GBProgram improvement strongly suggested! Customer service responded quickly. The issue we have is that the program does not allow for or show monthly statements! Even so, there is no way for it to show a current balance at the time of a past transaction or range of transactions. The card is treated like a credit card in our accounting systems and needs to be reconciled every month. The Bento program does not allow that to be done with ease and accuracy.