Room for improvement Can't log in to my account with the correct password. Tried re-setting passwords multiple times and get error message. Used live chat support only to be told by the agent that "we are out of the office right now". Why have a chat feature turned on only to have the agent tell you that they're "out of the office" after saying "how many I assist you today?"l. We have the cards set to be used at gas stations and home improvement stores and have repeatedly been declined at both for small purchases well below the balance.

Works ok, not great Works ok, not great. The biggest problem is it takes several days to add funds. Weekends, any banking holiday, etc doesn't count so anticipate a week most of the time. It would be nice to have better capabilities for matching individual statements and expense reports, but that's more of an issue with other software than Bento.

Great program and easy to use..some… Great program and easy to use..some frustration in setting it up where it works with my employees to our specific needs in our daily operation but once I got that done it has been easy

Works great except takes too long to … Works great except takes too long to load funds

Program improvement strongly suggested! Customer service responded quickly. The issue we have is that the program does not allow for or show monthly statements! Even so, there is no way for it to show a current balance at the time of a past transaction or range of transactions. The card is treated like a credit card in our accounting systems and needs to be reconciled every month. The Bento program does not allow that to be done with ease and accuracy.