Bailey M.
GBQuick & Efficient While I was sorting out what property manager to use, Ziprent maintained a steady presence with reminders about services and offers of assistance. It was evident these were coming from actual people. Pricing and services were clear and upfront. Any questions I had were answered within 24 hours, but usually within minutes. I did end up speaking to someone at Ziprent to make sure I was understanding everything and he was great. Very friendly, welcoming, gave me some advice, and ultimately got me started with Ziprent. The onboarding process was pretty smooth and straightforward. It was definitely quick. The Ziprent team does not collect dust. Perhaps most importantly I am pleased with my tenant. I had no idea what kind of tenant I was looking for, but the first one to complete an application seems like a dream. Ziprent was wholeheartedly recommended to me by a work colleague and I will wholeheartedly recommend Ziprent to anyone looking for a property manager.
Andrew Younan
GBAndrea was on the top of everything… Andrea was on the top of everything when I asked about the steps & prices in order to get my property listed and managed. She provided clear and straight forward answers to all my questions. Thank you, Andrea!
Chao
GBBest communication and customer service Ziprent is efficient, quick to respond, has great customer services and a very good user interface portal. There's transparency in every step of finding a new tenant for my rental and their efficiency removes a lot of stress from me as a landlord. I've used other property management company in a different state and have a pretty high expectation already but Ziprent still exceeds my expectation by offering the best communication and services I've seen.
Michael Rice
GBZiprent does a great job communicating… Ziprent does a great job communicating with you through the process. Our needs for tenant placement and we were keep apprised of every new detail. It is, however, interesting that so many different people communicate with you. I sometimes enjoy knowing that I am communicating with one person who attends to my needs. Ziprent has many team members that share the duties of keeping you informed. This is my second time using Ziprent and both times have been a good experience and tenants were placed promptly.
Nancy
GBSuper easy to communicate with staff Super easy to communicate with staff, everyone is super friendly, and helpful!