Daniel
GBOur experience was good and the staff… Our experience was good and the staff was very helpful. The only reason I did not give 5 starts is that we had much anxiety when we could not find dates for our new house until we found out that some dates were pre-blocked for new owners. If we had known this prior to closing, it would have caused us much less stress about our purchase. We recommend disclosing this to future owners before closing.
benjamin s marcus
GBThe entire experience was guided by… The entire experience was guided by friendly knowledge and accommodating staff We are excited to have a vacation home we never could have afforded on our own We toured the place before buying and Sebastian met us and answered our questions and was a pleasure to deal with Lana our escrow/document person was equally lovely and polite Katie our host and concierge has been delightful, accessible and helpful. Only critiques: 1. some costs were sprung on us on the end but those were waived 2. Some high season dates are allocated by Pacaso initially and then open again at different interval dates on the app -this was not exactly explained upfront Again overall Pacaso makes the process easy and we are looking forward to our family vacations
Sue
GBWe had a great stay but various things… We had a great stay but various things were either under repair,backorder or in need of. Soap/shampoo in master fireplace jerry-rigged to operate need squeegee for showers window blinds not all working no microwave small table by master tub the house is awesome,view incredible just need to bring it up to Pacaso standard
Jim Collins
GBSales team especially Micah were… Sales team especially Micah were exceptional, very helpful in explaining the Pacaso model and in dealing with the "waffling' that would come up with each of my family member's concerns. One suggestion on the paperwork side that might help future owners would be to provide an ongoing checklist and or timeline of the status of the signing process. Just how my mind works, if and when it decides to work. Thanks to all, Were really excited, thanks to you, Pablo.
Jon Malkovich
GBPurchasing our second home with Pacaso The process of purchasing our first Pacaso home was fast and easy. While it was a phenomenal house, it wasn't the perfect fit for our family with three kids. We were able to use the transfer program and it couldn't have been easier to switch houses. Now we’re in a home that’s a much better fit for our family. Our home manager has been nothing short of amazing. She's not just a manager but a friend, going the extra mile to make our guests feel at home when we can't be there. Pacaso has truly been a game-changer. It just makes sense for us. It has forced us to take meaningful vacations together as a family. We're invested in this house for the long term, envisioning years of enjoyment and even the possibility of future generations creating memories here. It's the perfect fit for where we are in life right now, and I have zero regrets about our Pacaso investment.