customer
GBGreat experience Great experience! Very friendly and helpful and answered all my numerous questions with patience! Very accommodating too! Thank you!
Jon Malkovich
GBPurchasing our second home with Pacaso The process of purchasing our first Pacaso home was fast and easy. While it was a phenomenal house, it wasn't the perfect fit for our family with three kids. We were able to use the transfer program and it couldn't have been easier to switch houses. Now we’re in a home that’s a much better fit for our family. Our home manager has been nothing short of amazing. She's not just a manager but a friend, going the extra mile to make our guests feel at home when we can't be there. Pacaso has truly been a game-changer. It just makes sense for us. It has forced us to take meaningful vacations together as a family. We're invested in this house for the long term, envisioning years of enjoyment and even the possibility of future generations creating memories here. It's the perfect fit for where we are in life right now, and I have zero regrets about our Pacaso investment.
Cerveza
GBBait and Switch Initially we loved Pacaso. We loved our home and the staff was always responsive. Then after a year, they assessed each home owner approximately $8K as they didn't budget accurately. On top of that, they increased our monthly payment by 65%!! It's a real bait and switch where they lure you into ownership and then assess you a huge amount at the end of the year (no forewarning whatsoever), and then greatly increase your monthly fee. At a time when inflation is less than 4% how in the world can they justify a 65% increase?
Danny Yee
GBIt’s almost like having a private hotel I’ve been going to Tahoe once or twice a ski season, renting Airbnbs with my brother and his family. I thought it’d be great to have a vacation home, but it seemed like such a hassle. I think the Pacaso model solves a lot of that. Scheduling is one of the best things about our Pacaso so far. The app has been terrific. I’m a UX designer working in apps, and I appreciate all the built-in features. I find that I'm getting most of the dates I want. Being able to share home information with guests has been a nice addition. We’ve tried swapping dates recently and that totally worked out for us too. Plus, I love having a home manager — that kind of white-glove approach is terrific. The thing I love about my Pacaso is that it’s not only a beautiful home but it also becomes a gravitational pull to bring in friends and family to spend quality time together!
Rose
GBOwning a Pacaso quarter share in Palm Desert My husband and I own a quarter share of a Pacaso home in Palm Desert, and I can’t say enough positive things about our experience with Pacaso. We also own a timeshare in Palm Desert, which we enjoy, but the timeshare experience feels more corporate, less personal, not like the homey, feeling of our Pacaso home. All the timeshare units are the same, and there is no home manager and no storage space. Our Pacaso experience is so different! We have found the home manager, and management team to be incredibly responsive, and we have developed personal relationships with the team. The home truly feels like our own. When we walk in the home, it is perfectly clean and the furnishings are just spectacular. When we first saw our home it was jawdropping. On our first stay, we were thinking about buying another share, and our son asked us “ What are you waiting for?” We live on the East Coast, so being 1/4 owners is ideal for us, allowing us to maximize our stay. We have hosted our family and friends, and they are awestruck, finding their stay with us, relaxing and restorative, Noting that “this was the best sleep I’ve had in years”. Our Pacaso home has been absolutely wonderful. It’s completely worry free with everything taken care of. I’m so grateful.