Bait and Switch Initially we loved Pacaso. We loved our home and the staff was always responsive. Then after a year, they assessed each home owner approximately $8K as they didn't budget accurately. On top of that, they increased our monthly payment by 65%!! It's a real bait and switch where they lure you into ownership and then assess you a huge amount at the end of the year (no forewarning whatsoever), and then greatly increase your monthly fee. At a time when inflation is less than 4% how in the world can they justify a 65% increase?

So Glad we joined Pacaso. The purchase process was very streamlined, it was the most painless financing I’ve ever been a part of in a real estate transaction. The scheduling has been super easy, we’ve been able to get all the weeks we’ve wanted to get. We live close to our Pacaso so we’re able to take advantage of last-minute weekend trips when they’re available. Pacaso just made sense for us and helped us have access to an amazing vacation home without the risk of a short-term rental where local regulations might change.

Our experience was good and the staff… Our experience was good and the staff was very helpful. The only reason I did not give 5 starts is that we had much anxiety when we could not find dates for our new house until we found out that some dates were pre-blocked for new owners. If we had known this prior to closing, it would have caused us much less stress about our purchase. We recommend disclosing this to future owners before closing.

It’s almost like having a private hotel I’ve been going to Tahoe once or twice a ski season, renting Airbnbs with my brother and his family. I thought it’d be great to have a vacation home, but it seemed like such a hassle. I think the Pacaso model solves a lot of that. Scheduling is one of the best things about our Pacaso so far. The app has been terrific. I’m a UX designer working in apps, and I appreciate all the built-in features. I find that I'm getting most of the dates I want. Being able to share home information with guests has been a nice addition. We’ve tried swapping dates recently and that totally worked out for us too. Plus, I love having a home manager — that kind of white-glove approach is terrific. The thing I love about my Pacaso is that it’s not only a beautiful home but it also becomes a gravitational pull to bring in friends and family to spend quality time together!

Excellent sales process, straightforward answers Outstanding patience with questions & straightforward answers through the sales process. We looked at a number of homes over 6+ months before moving forward. Very impressed with the members of the sales team that we worked with. The legal structure is complex, but I think it makes sense for the shared ownership model they are creating. I had it reviewed by outside counsel who concluded that their documents were well thought out & drafted. We haven't stayed at the house yet, but our initial interactions with the property manager have been great as well.