Steve C
GBExcellent sales process, straightforward answers Outstanding patience with questions & straightforward answers through the sales process. We looked at a number of homes over 6+ months before moving forward. Very impressed with the members of the sales team that we worked with. The legal structure is complex, but I think it makes sense for the shared ownership model they are creating. I had it reviewed by outside counsel who concluded that their documents were well thought out & drafted. We haven't stayed at the house yet, but our initial interactions with the property manager have been great as well.
benjamin s marcus
GBThe entire experience was guided by… The entire experience was guided by friendly knowledge and accommodating staff We are excited to have a vacation home we never could have afforded on our own We toured the place before buying and Sebastian met us and answered our questions and was a pleasure to deal with Lana our escrow/document person was equally lovely and polite Katie our host and concierge has been delightful, accessible and helpful. Only critiques: 1. some costs were sprung on us on the end but those were waived 2. Some high season dates are allocated by Pacaso initially and then open again at different interval dates on the app -this was not exactly explained upfront Again overall Pacaso makes the process easy and we are looking forward to our family vacations
David Enloe
GBThis is the model for us! Pacaso has a very different model that fits us perfectly. I can't afford 100% of the type of home that would be right for us, and couldn't use it enough to justify the expense anyway. And, I've seen too many instances where the second home owners spend so much of their time on upkeep and maintenance, not enjoying their time away from daily life. We're excited about our Pacaso adventure.
customer
GBGreat experience Great experience! Very friendly and helpful and answered all my numerous questions with patience! Very accommodating too! Thank you!
Daniel
GBOur experience was good and the staff… Our experience was good and the staff was very helpful. The only reason I did not give 5 starts is that we had much anxiety when we could not find dates for our new house until we found out that some dates were pre-blocked for new owners. If we had known this prior to closing, it would have caused us much less stress about our purchase. We recommend disclosing this to future owners before closing.