Perfect ownership in Palm Desert My husband and I have owned a timeshare in Palm Desert for the past 12 years, and have loved coming to this beautiful paradise. During the pandemic, we explored ownership possibilities, and our son suggested we upgrade from our timeshare in the Valley and transition to owning real estate with Pacaso. A few months later, we were at the BNP Tennis tournament and saw Pacaso everywhere. It was literally a sign to move forward! We are now very happy owners of 2 shares and love the elevated quality of life we enjoy while at our Pacaso home. Every minute detail of ensuring a turnkey experience, is provided. We are thrilled with being Pacaso owners.

Our new Napa home Our family was looking into a vacation property. We didn't need or want a 365 home. What we did want is a large really nice home in a location that allowed us to lure friends and family to gather. We didn't want the obligations associated with second homes either, such as management, upkeep, bills etc. Pacaso offered exactly that

The entire experience was guided by… The entire experience was guided by friendly knowledge and accommodating staff We are excited to have a vacation home we never could have afforded on our own We toured the place before buying and Sebastian met us and answered our questions and was a pleasure to deal with Lana our escrow/document person was equally lovely and polite Katie our host and concierge has been delightful, accessible and helpful. Only critiques: 1. some costs were sprung on us on the end but those were waived 2. Some high season dates are allocated by Pacaso initially and then open again at different interval dates on the app -this was not exactly explained upfront Again overall Pacaso makes the process easy and we are looking forward to our family vacations

Owning a Pacaso quarter share in Palm Desert My husband and I own a quarter share of a Pacaso home in Palm Desert, and I can’t say enough positive things about our experience with Pacaso. We also own a timeshare in Palm Desert, which we enjoy, but the timeshare experience feels more corporate, less personal, not like the homey, feeling of our Pacaso home. All the timeshare units are the same, and there is no home manager and no storage space. Our Pacaso experience is so different! We have found the home manager, and management team to be incredibly responsive, and we have developed personal relationships with the team. The home truly feels like our own. When we walk in the home, it is perfectly clean and the furnishings are just spectacular. When we first saw our home it was jawdropping. On our first stay, we were thinking about buying another share, and our son asked us “ What are you waiting for?” We live on the East Coast, so being 1/4 owners is ideal for us, allowing us to maximize our stay. We have hosted our family and friends, and they are awestruck, finding their stay with us, relaxing and restorative, Noting that “this was the best sleep I’ve had in years”. Our Pacaso home has been absolutely wonderful. It’s completely worry free with everything taken care of. I’m so grateful.

Bait and Switch Initially we loved Pacaso. We loved our home and the staff was always responsive. Then after a year, they assessed each home owner approximately $8K as they didn't budget accurately. On top of that, they increased our monthly payment by 65%!! It's a real bait and switch where they lure you into ownership and then assess you a huge amount at the end of the year (no forewarning whatsoever), and then greatly increase your monthly fee. At a time when inflation is less than 4% how in the world can they justify a 65% increase?