benjamin s marcus
GBThe entire experience was guided by… The entire experience was guided by friendly knowledge and accommodating staff We are excited to have a vacation home we never could have afforded on our own We toured the place before buying and Sebastian met us and answered our questions and was a pleasure to deal with Lana our escrow/document person was equally lovely and polite Katie our host and concierge has been delightful, accessible and helpful. Only critiques: 1. some costs were sprung on us on the end but those were waived 2. Some high season dates are allocated by Pacaso initially and then open again at different interval dates on the app -this was not exactly explained upfront Again overall Pacaso makes the process easy and we are looking forward to our family vacations
Steve C
GBExcellent sales process, straightforward answers Outstanding patience with questions & straightforward answers through the sales process. We looked at a number of homes over 6+ months before moving forward. Very impressed with the members of the sales team that we worked with. The legal structure is complex, but I think it makes sense for the shared ownership model they are creating. I had it reviewed by outside counsel who concluded that their documents were well thought out & drafted. We haven't stayed at the house yet, but our initial interactions with the property manager have been great as well.
Andy K
GBWe love our Pacaso We love our Pacaso. We are 30 minutes from home but feel a world away. We arrive to an immaculate home, with every detail looked after. Fresh ocean breeze, 180 degree views of the Pacific, sounds of the waves, beautiful sunrises and sunsets, direct access to the beach….its a magical place for our family to spend time together and create memories.
Jim Collins
GBSales team especially Micah were… Sales team especially Micah were exceptional, very helpful in explaining the Pacaso model and in dealing with the "waffling' that would come up with each of my family member's concerns. One suggestion on the paperwork side that might help future owners would be to provide an ongoing checklist and or timeline of the status of the signing process. Just how my mind works, if and when it decides to work. Thanks to all, Were really excited, thanks to you, Pablo.
Rose
GBOwning a Pacaso quarter share in Palm Desert My husband and I own a quarter share of a Pacaso home in Palm Desert, and I can’t say enough positive things about our experience with Pacaso. We also own a timeshare in Palm Desert, which we enjoy, but the timeshare experience feels more corporate, less personal, not like the homey, feeling of our Pacaso home. All the timeshare units are the same, and there is no home manager and no storage space. Our Pacaso experience is so different! We have found the home manager, and management team to be incredibly responsive, and we have developed personal relationships with the team. The home truly feels like our own. When we walk in the home, it is perfectly clean and the furnishings are just spectacular. When we first saw our home it was jawdropping. On our first stay, we were thinking about buying another share, and our son asked us “ What are you waiting for?” We live on the East Coast, so being 1/4 owners is ideal for us, allowing us to maximize our stay. We have hosted our family and friends, and they are awestruck, finding their stay with us, relaxing and restorative, Noting that “this was the best sleep I’ve had in years”. Our Pacaso home has been absolutely wonderful. It’s completely worry free with everything taken care of. I’m so grateful.