Excellent sales process, straightforward answers Outstanding patience with questions & straightforward answers through the sales process. We looked at a number of homes over 6+ months before moving forward. Very impressed with the members of the sales team that we worked with. The legal structure is complex, but I think it makes sense for the shared ownership model they are creating. I had it reviewed by outside counsel who concluded that their documents were well thought out & drafted. We haven't stayed at the house yet, but our initial interactions with the property manager have been great as well.

It’s almost like having a private hotel I’ve been going to Tahoe once or twice a ski season, renting Airbnbs with my brother and his family. I thought it’d be great to have a vacation home, but it seemed like such a hassle. I think the Pacaso model solves a lot of that. Scheduling is one of the best things about our Pacaso so far. The app has been terrific. I’m a UX designer working in apps, and I appreciate all the built-in features. I find that I'm getting most of the dates I want. Being able to share home information with guests has been a nice addition. We’ve tried swapping dates recently and that totally worked out for us too. Plus, I love having a home manager — that kind of white-glove approach is terrific. The thing I love about my Pacaso is that it’s not only a beautiful home but it also becomes a gravitational pull to bring in friends and family to spend quality time together!

Bait and Switch Initially we loved Pacaso. We loved our home and the staff was always responsive. Then after a year, they assessed each home owner approximately $8K as they didn't budget accurately. On top of that, they increased our monthly payment by 65%!! It's a real bait and switch where they lure you into ownership and then assess you a huge amount at the end of the year (no forewarning whatsoever), and then greatly increase your monthly fee. At a time when inflation is less than 4% how in the world can they justify a 65% increase?

Perfect ownership in Palm Desert My husband and I have owned a timeshare in Palm Desert for the past 12 years, and have loved coming to this beautiful paradise. During the pandemic, we explored ownership possibilities, and our son suggested we upgrade from our timeshare in the Valley and transition to owning real estate with Pacaso. A few months later, we were at the BNP Tennis tournament and saw Pacaso everywhere. It was literally a sign to move forward! We are now very happy owners of 2 shares and love the elevated quality of life we enjoy while at our Pacaso home. Every minute detail of ensuring a turnkey experience, is provided. We are thrilled with being Pacaso owners.

Sales team especially Micah were… Sales team especially Micah were exceptional, very helpful in explaining the Pacaso model and in dealing with the "waffling' that would come up with each of my family member's concerns. One suggestion on the paperwork side that might help future owners would be to provide an ongoing checklist and or timeline of the status of the signing process. Just how my mind works, if and when it decides to work. Thanks to all, Were really excited, thanks to you, Pablo.