Excellent sales process, straightforward answers Outstanding patience with questions & straightforward answers through the sales process. We looked at a number of homes over 6+ months before moving forward. Very impressed with the members of the sales team that we worked with. The legal structure is complex, but I think it makes sense for the shared ownership model they are creating. I had it reviewed by outside counsel who concluded that their documents were well thought out & drafted. We haven't stayed at the house yet, but our initial interactions with the property manager have been great as well.

Perfect ownership in Palm Desert My husband and I have owned a timeshare in Palm Desert for the past 12 years, and have loved coming to this beautiful paradise. During the pandemic, we explored ownership possibilities, and our son suggested we upgrade from our timeshare in the Valley and transition to owning real estate with Pacaso. A few months later, we were at the BNP Tennis tournament and saw Pacaso everywhere. It was literally a sign to move forward! We are now very happy owners of 2 shares and love the elevated quality of life we enjoy while at our Pacaso home. Every minute detail of ensuring a turnkey experience, is provided. We are thrilled with being Pacaso owners.

Sales team especially Micah were… Sales team especially Micah were exceptional, very helpful in explaining the Pacaso model and in dealing with the "waffling' that would come up with each of my family member's concerns. One suggestion on the paperwork side that might help future owners would be to provide an ongoing checklist and or timeline of the status of the signing process. Just how my mind works, if and when it decides to work. Thanks to all, Were really excited, thanks to you, Pablo.

Bait and Switch Initially we loved Pacaso. We loved our home and the staff was always responsive. Then after a year, they assessed each home owner approximately $8K as they didn't budget accurately. On top of that, they increased our monthly payment by 65%!! It's a real bait and switch where they lure you into ownership and then assess you a huge amount at the end of the year (no forewarning whatsoever), and then greatly increase your monthly fee. At a time when inflation is less than 4% how in the world can they justify a 65% increase?

We had a great stay but various things… We had a great stay but various things were either under repair,backorder or in need of. Soap/shampoo in master fireplace jerry-rigged to operate need squeegee for showers window blinds not all working no microwave small table by master tub the house is awesome,view incredible just need to bring it up to Pacaso standard