customer
GBGreat experience Great experience! Very friendly and helpful and answered all my numerous questions with patience! Very accommodating too! Thank you!
benjamin s marcus
GBThe entire experience was guided by… The entire experience was guided by friendly knowledge and accommodating staff We are excited to have a vacation home we never could have afforded on our own We toured the place before buying and Sebastian met us and answered our questions and was a pleasure to deal with Lana our escrow/document person was equally lovely and polite Katie our host and concierge has been delightful, accessible and helpful. Only critiques: 1. some costs were sprung on us on the end but those were waived 2. Some high season dates are allocated by Pacaso initially and then open again at different interval dates on the app -this was not exactly explained upfront Again overall Pacaso makes the process easy and we are looking forward to our family vacations
Cerveza
GBBait and Switch Initially we loved Pacaso. We loved our home and the staff was always responsive. Then after a year, they assessed each home owner approximately $8K as they didn't budget accurately. On top of that, they increased our monthly payment by 65%!! It's a real bait and switch where they lure you into ownership and then assess you a huge amount at the end of the year (no forewarning whatsoever), and then greatly increase your monthly fee. At a time when inflation is less than 4% how in the world can they justify a 65% increase?
Andy K
GBWe love our Pacaso We love our Pacaso. We are 30 minutes from home but feel a world away. We arrive to an immaculate home, with every detail looked after. Fresh ocean breeze, 180 degree views of the Pacific, sounds of the waves, beautiful sunrises and sunsets, direct access to the beach….its a magical place for our family to spend time together and create memories.
Steve C
GBExcellent sales process, straightforward answers Outstanding patience with questions & straightforward answers through the sales process. We looked at a number of homes over 6+ months before moving forward. Very impressed with the members of the sales team that we worked with. The legal structure is complex, but I think it makes sense for the shared ownership model they are creating. I had it reviewed by outside counsel who concluded that their documents were well thought out & drafted. We haven't stayed at the house yet, but our initial interactions with the property manager have been great as well.