Excellent service - Timeliness Our agent Sergio Gomez - Communication -

Orchard worked well for us The services offered by Orchard worked well for us. Our home sold very quickly for more than we asked. Having the closing also handled by Orchard allowed us to close in 24 days from listing to closing. Our only disappointment was with the cleaning service offered through the Orchard Concierge service. The crew did a poor job which were had to follow up one ourselves. Otherwise, everyone from the listing agent to the closing notary was great. We would definitely recommend them.

Go with Orchard. I HIGHLY recommend Orchard for your real estate needs. SUPER easy to work with from beginning to end and they held my hand throughout the ENTIRE process. Ask for Tom Collins (my realtor). He's nothing less than AMAZING!!

I appreciate the fact that they kept me… I appreciate the fact that they kept me informed on what was taking place. Also the suggestions as to making the property more attractive to buyers. I would definitely use Orchard for any other business I might have in the future

Not Pleasant Orchard states that they are “radically simplifying the way people buy and sell their homes”. My experience with them has been such an emotional rollercoaster. First, the realtor that was initially assigned to my listing provided false information to me. We were working with a very tight timeline and were told that if we did not find another home, we could choose to terminate the contract. To me, that made no sense as I was the seller so I asked if there were any legal repercussions in doing so. I was told no. Then, I found out that was false when the realtor who was assigned to me called me to tell me the Buyer’s agent threatened to sue and we HAD to find another house. I will say that Orchard did negotiate a longer leaseback so we had the time to find another home. But, I can’t seem to understand how this ever happened. We were relying on the realtor to provide accurate information. Orchard replaced our realtor with someone who seemed to be much more experienced in real estate which is why I’m giving 2 stars. The new agent really tried to clean up the mess that was made. Finally, we got to the final walkthrough and the Buyer’s agent showed up at a time we hadn’t agreed to. We wanted to be polite about it, but wished that we had had the opportunity to confirm the appointment rather than it being dictated on us given how everything else went in this. I still don’t understand how Orchard can in good faith ask me to pay all of the commissions because the experience we received was far from radically simple. Given the chance to do this again, I would go with another agency to avoid the nightmare this has been for us.