Great leading up to visit Great leading up to visit. House itself and location was great! Big for whole family. Had issues with communication during stay. Pool was cloudy and dirty, things were broken by the time a response was received we just dealt with most of it. Pool resolved. Once they were responsive it was ok.

I will say this read the comment I left up above. I will say this. There were just a few things that could use some TLC. The kitchen faucet is loose. The shower could be adjusted a bit for more pressure. Other than that this unit is my all time favorite. I have stayed in other units, but this one was outstanding. Enjoyed my time!

Clearwater stay We had severe issues with our stay, but believe this company is committed to improving, and has made things right with us as a customer.

Very Accommodating We had a lovely stay in Tropic Terrace 15. It had everything we needed for a nice weekend getaway. The team was able to help us get a later checkout after some changes with our flight and we were very thankful for that. We did try calling to see if we could get into the room early as well, and we had to call a few times times before getting through, but ultimately they were able to help and make our stay very enjoyable. Very accommodating. We also got engaged during our stay, so this vacation will be one I always remember!! I highly recommend staying at Tropic Terrace. This was our second time and most likely not the last.

Locked out, no service We got a unit in Tropic Terrace in Tampa. We unloaded all our stuff on arrival 530PM and went to dinner. Upon return the digital keypad was dead. It took 3 hours before someone came to let us in with a key. The next day they replaced the batteries but couldn't get it to work. So we used the key. But that evening the key didn't work. We made multiple calls but no-one ever showed up! We actually broke in thru the bathroom window, which had been left open a crack. Belloise refused to compensate us, refused to apologize and was quite rude in their communications.