S R
GBGreat Tech But... I'm somewhat torn when it comes to rating the service. On the positive side, the technology behind it is solid, and the customer support is outstanding. However, I feel that labeling "A complete solution that handles all aspects of tenant placement including showings by a real estate professional." might be an exaggeration. During the initial two months when I relied solely on the platform's automated process, I encountered hundreds of prospective tenants. Unfortunately, approximately 70% of them didn't progress beyond the invitation to book a viewing, resulting in numerous canceled scheduled viewings. In the end, I managed to secure only about 4 or 5 actual viewings. It was only during the last month of using the service that I decided to take a more proactive approach. I started engaging with all prospects, following up, sending them links to book viewings, and verifying their stated income. This increased involvement eventually led to the unit being rented. All in all, it took three months to find a tenant, and without my increased engagement, it might have taken even longer. It's possible that the service works well for Class A neighborhoods, but it doesn't seem to be as effective for Class B or C areas. Additionally, it felt as though there was less incentive for the service to stay engaged with prospects, given the pre-payment model. This might have contributed to a longer rental process. I will not be using the service again trying to save on cost ended up costing me ~$6000 in lost rent.
megancatherine
GBI rented out my condo for the first time I rented out my condo for the first time and found RentSavvy's services to be great. They patiently answered all my questions up front and handled tours for me while I was out of the country for work. iI was also obvious that they were paying attention to what was happening for my listing each day and communicating anything that needed to be shared right away, which I appreciate. It was also super helpful that they helped with the leasing agreement and were able to answer all of my questions based on their experience with leases! I will definitely be using them for my next vacancy.
James
GBOverall Overall, using RentSavvy was a great experience with excellent communication throughout the process. I live halfway across the country from my property, and they were able to take care of all the tours and provide important feedback from prospective renters as well as handle the application and leasing process. Their analysis of what to charge for rent was also very helpful in making sure I didn't ask too much or too little for my rental property. I would definitely use them again.
Gene
GBWorked well with an experienced rental property owner I have always managed my own rentals but this year I needed some help. RentSavvy was flexible with me, since I had "my way" of doing things, which I appreciated. They got us good tenants, which is the result that matters. I would work with them again for sure.
Bonnie KS
GBEasy placement! Great Tenants! Rent savvy was so great as an owner/landlord living 45 mins away from the property. They found us great tenants after multiple showings and we are able to place them right away. It was so very convenient, and easy for us. We will use them again at the next vacancy.