Excellent Customer Service!! Every time I have called in, the representatives were helpful and very knowledgeable. Emilio and Ernesto went out of their way to help me with the application process and updating my profile.

Run away from hello landing. They are a high priced scam. I did a short term rental with hello landing at ReNew Chesterfield. I have opened multiple maintenance requests for my unit. It took a week for them to fix my sink and tub that were clogged and dirty when I moved in. That was week one. Last week my air conditioning went out and has been out for a full week. It normally takes 1-2 days for them to respond and then they let me know it will take 1-2 days to get the issue fixed. I thought because I was paying more I would get “concierge service” as advertised. Instead it is an automated response system. This is worse than any cheap motel that I have stayed at because at least a motel can change your room for you. I will be moving out as soon as I can.

Great company Great company. Tyson was a pleasure to work with and made our stay seamless. Would definitely book through Landing again.

Stay somewhere else The unit didn't had everything they advertised. We had a damaged ceiling fan, broken TV, broken flatware, scratched bathtub, and a balcony that was like a pond every time it rained. The worst part is that for the last 6 weeks of our stay, the elevator was broken, and the unit was on the 4th floor. We reached out to Landing 5 times, send them pictures, asked for updates, and we didn't get a response. We had to move all our stuff using the elevator on the opposite end of the building (probably 150ft) from the apt. The cherry on the top, the downstairs neighbor kept hitting our floor from below at all times of the day, and sometimes yell at us from her balcony...we were only walking in the apartment. Oh, and we paid approx 2,500 a month. Overall, this was a horrible experience.

Great Short-term Landlords Easy to book a monthlong stay in a city I'd never been to. The local manager, April, was very responsive via app and text when I needed assistance with maintenance issues and locating lost packages. When we needed to extend the stay, we unfortunately couldn't keep the same unit but management arranged for us to be able to move our things into another unit.