Freshpet

Plaza Drive 400, 07094, Secaucus, United States
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3.15
Based on 20 Reviews

5

40.00%

4

10.00%

3

10.00%

2

5.00%

1

35.00%
About Freshpet

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.

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Consumer
GB

Dogs love the food but have two… Dogs love the food but have two different sizes of same chicken product. Both are tender chicken but one with 57g portion size is and the larger one has 114g portions but can’t find any information on why or if it’s more condensed hence the smaller size and servings. And the smaller dog selection has the 57g portions but they are high protein. Confused.

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Mr Reviewer
GB

Great food but absolutely shamble of… Great food but absolutely shamble of service they will send you to s******** you don't want they will replace the missing stock with something else you didn't order or your dog doesn't eat. They claim that they won't send you money back because T/C normal company will ask customers do they want a replacement before they send you s********* from warehouse stock that nobody buys absolute 0 waste of time and money on that food. Bunch of scammers

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Anthony Cairns
GB

Our French bulldog loves pet fresh… Our French bulldog loves his pet fresh particularly fond of the chicken and vegetable pouch. We recently switched to the subscription service and the first order was delivered on time well packaged and with adequate use by dates. Only issue we did not get the 50% discount on the first order? Sent an email as suggested 4 weeks ago and heard nothing. Toby enjoys the food my only complaint is the website states 50% off first two subscription orders and I have paid full price so would appreciate a response?

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vicki b
GB

A very happy fur baby My 14 yr old Jack Russell absolutely loves this food .. he had developed a sensitive stomach recently but since he’s been eating freshpet everything is back to normal …tried quite a few of they’re products and he loves them all !!!

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Kate Tyrer
GB

Customer service is lacking. My dogs love the food but the customer service is lacking. I’ve been charged twice for my order but trying to get a refund is a nightmare. I’m hoping this review prompts somebody to help!

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