Awful customer service my dog hates the… Awful customer service my dog hates the broth and the treats bit you can't change the menu. I have tried phoning said they can't do it as I need to verify my phone number with them but keep saying that the phone number is wrong, I know I am giving them the right number. Tried emailing again its appalling completely disgusted

First order arrived in very poor… First order arrived in very poor condition as the freezer pack had burst, gel was all over the food and the box was soaked with the food not at all chilled. This was replaced and in good condition. However the second order arrived again with a burst freezer pack and water in the box. I wonder if the couriers do actually deliver the same day as required. I have cancelled my subscription due to this.

One word ANAZING My dog has been on fresh pet for 6 months and oh my how this food has improved his digestive system!! Used to purchase from supermarkets but they never had stock!! Now subscribed and ordered on Sunday and was delivered on Tuesday!! I would never swap with another product x fresh pet you are amazing 110% recommend

Customer service is lacking. My dogs love the food but the customer service is lacking. I’ve been charged twice for my order but trying to get a refund is a nightmare. I’m hoping this review prompts somebody to help!

My dog is a very fussy eater so thought… My dog is a very fussy eater so thought we would try fresh pet and he absolutely loves it he also soffers with a sensitive belly but has calmed down massively since being on this food. I would highly recommend :)