Our French bulldog loves pet fresh… Our French bulldog loves his pet fresh particularly fond of the chicken and vegetable pouch. We recently switched to the subscription service and the first order was delivered on time well packaged and with adequate use by dates. Only issue we did not get the 50% discount on the first order? Sent an email as suggested 4 weeks ago and heard nothing. Toby enjoys the food my only complaint is the website states 50% off first two subscription orders and I have paid full price so would appreciate a response?

Fresh pet Delivered efficiently, puppy loves all of the flavours! Would recommend.

Do not care about existing customers 1 After using this company with a fortnightly subscription for over a year.... Never had a problem. Until yesterday. Noticing I hadn't received an email to let me know my delivery would be arriving today. So rang last night to be informed they have no information on me at all. That they have an I.T issue. They would get back to me urgently!! Rang back this morning... Made a priority again ... rang back 3 more times today, to be given a load of lies and NO ONE.... getting back to me. No emails, no correspondence to me whatsoever about their changes.... Shoddy behaviour... Its a shame my dogs love their food. Will now look for another company!! Disgraceful attitude and they don't care about existing customers!!! 🤬🤬

Dogs love the food but have two… Dogs love the food but have two different sizes of same chicken product. Both are tender chicken but one with 57g portion size is and the larger one has 114g portions but can’t find any information on why or if it’s more condensed hence the smaller size and servings. And the smaller dog selection has the 57g portions but they are high protein. Confused.

Customer service is lacking. My dogs love the food but the customer service is lacking. I’ve been charged twice for my order but trying to get a refund is a nightmare. I’m hoping this review prompts somebody to help!