Very fussy dog but loves Freshpet Our dog has been on Freshpet for about 18 mths now. He is very fussy but he loves all the varieties & the food suits him. Was buying Freshpet at the local supermarket but was never sure whether they would have stock so decided to go direct. Have been having deliveries for the past 2 months with no problems so hoping this will continue. Many thanks Freshpet we are all very happy with service & food

My dog is a very fussy eater so thought… My dog is a very fussy eater so thought we would try fresh pet and he absolutely loves it he also soffers with a sensitive belly but has calmed down massively since being on this food. I would highly recommend :)

Awful customer service my dog hates the… Awful customer service my dog hates the broth and the treats bit you can't change the menu. I have tried phoning said they can't do it as I need to verify my phone number with them but keep saying that the phone number is wrong, I know I am giving them the right number. Tried emailing again its appalling completely disgusted

Sharp, Jagged Pieces of Rice. Not Good for the Dogs Gut Health I started getting Fresh Pet for our Mini Schnauzer after years of making home-made food for him. The first type I got had rice in it. My dog loves rice, and doesn't have a problem with it-unless it is not cooked throughly. I learned this the hard way, when there were times that I didn't cook it all the way through. When he started eating Fresh Pet he was vomiting about three (3) times a week. Not good. When I examined the food I noticed that the rice grans were really hard-and sharp, and determined that this was the culprit. I know he enjoyed the taste-but the vomiting was a bad sign. I started to get him the grain free formula (much more costly), and he hasn't vomit once since. If Fresh Pet would just cook the rice a bit longer, I don't think he would have this issue. But sharp, jagged, rice can't be good-for any sized dog. To clarify-the food I'm speaking of is the type in the tube (both styles-the one WITH the rice, and the grain free style). I switched to the tube style because the kind in the bag would start to stink after two (2) days. If they would just cook the rice a little longer, I think they would have a winner. I don't know if I can afford $13.00 a tube every few days.

Poor service I have been trying since last Friday to get someone to talk to about my complaint and today I tried again and still no one sent me the email address as promised last Friday and Monday and Wednesdays this week My dog food keeps turning white after one day open and I am trying to send photos in and getting no where Very unhappy with level of service