Customer service is lacking. My dogs love the food but the customer service is lacking. I’ve been charged twice for my order but trying to get a refund is a nightmare. I’m hoping this review prompts somebody to help!

excellent product would highly recommend excellent product would highly recommend plus excellent customer service, i had a small issue to which the problem was resolved quickly and efficiently by louise thankyou very much

Sharp, Jagged Pieces of Rice. Not Good for the Dogs Gut Health I started getting Fresh Pet for our Mini Schnauzer after years of making home-made food for him. The first type I got had rice in it. My dog loves rice, and doesn't have a problem with it-unless it is not cooked throughly. I learned this the hard way, when there were times that I didn't cook it all the way through. When he started eating Fresh Pet he was vomiting about three (3) times a week. Not good. When I examined the food I noticed that the rice grans were really hard-and sharp, and determined that this was the culprit. I know he enjoyed the taste-but the vomiting was a bad sign. I started to get him the grain free formula (much more costly), and he hasn't vomit once since. If Fresh Pet would just cook the rice a bit longer, I don't think he would have this issue. But sharp, jagged, rice can't be good-for any sized dog. To clarify-the food I'm speaking of is the type in the tube (both styles-the one WITH the rice, and the grain free style). I switched to the tube style because the kind in the bag would start to stink after two (2) days. If they would just cook the rice a little longer, I think they would have a winner. I don't know if I can afford $13.00 a tube every few days.

Ruby The Boxer Review At 11 years old she is very particular with what she eats.. she Loves Your Turkey bacon Treats the most.. A lil expensive compared to other Treats but worth it to keep her Happy...!

Fresh pet Delivered efficiently, puppy loves all of the flavours! Would recommend.