Be careful!!!! We diside to try something new for our dog but unfortunately dog really love the food only thing I don't know what is made from but straight after eating I recognised that my dog drinking a lot off water and feel sick on next day. I even thought that is salt in the food when is not. Also he wasn't eating anything on next day and I recognised blood in his poop. I thought that maybe he's picked something outside as food smells good and he was enjoying eating specially when he's so picky so yesterday I diside to give another chance unfortunately exactly the same situation he's poly again so be careful with that food!!!

Poor service I have been trying since last Friday to get someone to talk to about my complaint and today I tried again and still no one sent me the email address as promised last Friday and Monday and Wednesdays this week My dog food keeps turning white after one day open and I am trying to send photos in and getting no where Very unhappy with level of service

Very fussy dog but loves Freshpet Our dog has been on Freshpet for about 18 mths now. He is very fussy but he loves all the varieties & the food suits him. Was buying Freshpet at the local supermarket but was never sure whether they would have stock so decided to go direct. Have been having deliveries for the past 2 months with no problems so hoping this will continue. Many thanks Freshpet we are all very happy with service & food

excellent product would highly recommend excellent product would highly recommend plus excellent customer service, i had a small issue to which the problem was resolved quickly and efficiently by louise thankyou very much

Do not care about existing customers 1 After using this company with a fortnightly subscription for over a year.... Never had a problem. Until yesterday. Noticing I hadn't received an email to let me know my delivery would be arriving today. So rang last night to be informed they have no information on me at all. That they have an I.T issue. They would get back to me urgently!! Rang back this morning... Made a priority again ... rang back 3 more times today, to be given a load of lies and NO ONE.... getting back to me. No emails, no correspondence to me whatsoever about their changes.... Shoddy behaviour... Its a shame my dogs love their food. Will now look for another company!! Disgraceful attitude and they don't care about existing customers!!! 🤬🤬