First order arrived in very poor… First order arrived in very poor condition as the freezer pack had burst, gel was all over the food and the box was soaked with the food not at all chilled. This was replaced and in good condition. However the second order arrived again with a burst freezer pack and water in the box. I wonder if the couriers do actually deliver the same day as required. I have cancelled my subscription due to this.

A very happy fur baby My 14 yr old Jack Russell absolutely loves this food .. he had developed a sensitive stomach recently but since he’s been eating freshpet everything is back to normal …tried quite a few of they’re products and he loves them all !!!

excellent product would highly recommend excellent product would highly recommend plus excellent customer service, i had a small issue to which the problem was resolved quickly and efficiently by louise thankyou very much

Absolutely shocking service!! Absolutely shocking service!!! The product is never delivered within the promised timeframe! Customer service says things are sorted that clearly aren’t! Such a shame! My dog has been fed Freshpet for years - we are extremely loyal customers, but the loyalty is not at all repaid. My poor dog now has an upset stomach because I’ve had to feed him different food whilst waiting SOOOO long for his delivery of Freshpet to arrive! False promises!!!!!!!!!!!!!!!!!!!!!!!!

One word ANAZING My dog has been on fresh pet for 6 months and oh my how this food has improved his digestive system!! Used to purchase from supermarkets but they never had stock!! Now subscribed and ordered on Sunday and was delivered on Tuesday!! I would never swap with another product x fresh pet you are amazing 110% recommend