Customer service is lacking. My dogs love the food but the customer service is lacking. I’ve been charged twice for my order but trying to get a refund is a nightmare. I’m hoping this review prompts somebody to help!

Be careful!!!! We diside to try something new for our dog but unfortunately dog really love the food only thing I don't know what is made from but straight after eating I recognised that my dog drinking a lot off water and feel sick on next day. I even thought that is salt in the food when is not. Also he wasn't eating anything on next day and I recognised blood in his poop. I thought that maybe he's picked something outside as food smells good and he was enjoying eating specially when he's so picky so yesterday I diside to give another chance unfortunately exactly the same situation he's poly again so be careful with that food!!!

Very fussy dog but loves Freshpet Our dog has been on Freshpet for about 18 mths now. He is very fussy but he loves all the varieties & the food suits him. Was buying Freshpet at the local supermarket but was never sure whether they would have stock so decided to go direct. Have been having deliveries for the past 2 months with no problems so hoping this will continue. Many thanks Freshpet we are all very happy with service & food

One word ANAZING My dog has been on fresh pet for 6 months and oh my how this food has improved his digestive system!! Used to purchase from supermarkets but they never had stock!! Now subscribed and ordered on Sunday and was delivered on Tuesday!! I would never swap with another product x fresh pet you are amazing 110% recommend

My dog is a very fussy eater so thought… My dog is a very fussy eater so thought we would try fresh pet and he absolutely loves it he also soffers with a sensitive belly but has calmed down massively since being on this food. I would highly recommend :)