Consumer
GBDogs love the food but have two… Dogs love the food but have two different sizes of same chicken product. Both are tender chicken but one with 57g portion size is and the larger one has 114g portions but can’t find any information on why or if it’s more condensed hence the smaller size and servings. And the smaller dog selection has the 57g portions but they are high protein. Confused.
andriukas vasilevicius
GBBe careful!!!! We diside to try something new for our dog but unfortunately dog really love the food only thing I don't know what is made from but straight after eating I recognised that my dog drinking a lot off water and feel sick on next day. I even thought that is salt in the food when is not. Also he wasn't eating anything on next day and I recognised blood in his poop. I thought that maybe he's picked something outside as food smells good and he was enjoying eating specially when he's so picky so yesterday I diside to give another chance unfortunately exactly the same situation he's poly again so be careful with that food!!!
Kate Tyrer
GBCustomer service is lacking. My dogs love the food but the customer service is lacking. I’ve been charged twice for my order but trying to get a refund is a nightmare. I’m hoping this review prompts somebody to help!
Stephanie Hodgkinson
GBUnsatisfactory Apparently they are undergoing changes to the subscription service. Can’t log in to my account as it supposedly no longer exists. After phoning I was told to wait for an email with instructions of how to set up a new subscription and to contact them again if it doesn’t arrive by the end of the month. In the meantime the date for my dogs next food order is getting closer. Some supermarkets are meant to stock this but the fridges are almost always empty hence the subscription. Such a shame as it is a really good food which my dog loves but I am having to look for an alternative.
vicki b
GBA very happy fur baby My 14 yr old Jack Russell absolutely loves this food .. he had developed a sensitive stomach recently but since he’s been eating freshpet everything is back to normal …tried quite a few of they’re products and he loves them all !!!