Ignored sales enquiries, poor communication Sent a sales enquiry via Rightmove and followed up with an email a day and a half later. Received an auto response saying they will reply to the enquiry as quick as they can…… well all I can say they must be extremely busy to not be able to answer a quick email within 3 days especially in a depressed/ stagnant market. From experience with other agents, I’d say they are most likely bone idle and would prefer everyone else to do the work for them including potential buyers!

Totally unprofessional with a couldn't… Totally unprofessional with a couldn't care less attitude. Shame I can't give zero stars! We had booked a confirmed viewing of a fifth floor apartment with ABODE Bristol property lettings several days earlier. 24 hours before the viewing my wife contacted ABODE to check our booked viewing was still ok....as we had not heard back from ABODE....only to be told the property had two offers on the table one of which would be accepted, so the property was removed from their website and Rightmove's. So our viewing was effectively cancelled, shame they didn't have the courtesy or professionalism to inform us. ABODE were fully aware my wife had a broken ankle and would have been quite prepared to let us travel to the property and climb 5 flights of stairs on a totally wasted exercise. SHAMEFUL.

totally disappointing experience totally disappointing experience, had a break in due to their sheer negligence, left them a set of keys for a vacant property and they failed to secure french doors leading to a break in - fortunately nothing was stolen but damaged doors and had to get in a 24 hour locksmith on a bank holiday which cost an arm and a leg! Abode completely refused to acknowledge responsibility even though they were the only ones who had keys to the french doors - delisted them and got my key back off them they're only interested in taking your money and doing as little work as possible - they would ring me to meet prospective buyers saying that they were short of staff!! NEVER USE THIS ESTATE AGENT

Terrible My partner had a shocking experience when selling a flat with abode. He was lied to by them throughout the process of selling with them and did not feel they gave him good advice or acted in his best interest. This review is for abode Midlands as the email address of the people who dealt with us ends in @abodemidlands.co.uk 🙄

During the sales process of our house… During the sales process of our house Abode estate agents were absolutely fantastic Michelle worked tirelessly to get our very complicated sale through effectively, without her constant focus and energy I dont believe we would have achieved the positive outcome we did. Thank you Michelle and the Abode Burton team you are all stars!