Dreadful service in all areas Dreadful service in all areas They constantly loose important paperwork with no one to take responsibility or ownership of the ongoing errors - in fact avoid them at every opportunity they’re are cowboys !

Difficult to work with Had a boiler breakdown - left without heating (but still had hot water) for months. This was not a massive issue since it was the warmer months, but the problem persisted til Winter, when we lost hot water too. When the hot water was lost, it took Saints about two week to fix the issue, and we were left to cover the extra £150 electricity bill for heating and and hot water. In January, we asked for compensation for this. It is June now, and every email is left unanswered, every call is "we will call you back" - but don't. They are incredibly difficult to work with, if you can avoid, then do.

Very polite to your face From the perspective of the tenant, awful. So polite and kind on the phone and then they don’t do anything about anything. Left us with floor to ceiling black mould for months while telling us once a week that it would be “fixed this week”. Our front door repeatedly malfunctioned - it came out of alignment with the wall, about three times a year, due to subsidence of the front wall of the house. Saint left us without a working front door for weeks at a time (including a 5 week stint over Christmas and new year). After we left, Saint conducted their inspection, confirmed they would return our deposit…. and then didn’t return our deposit. Eventually after MANY emails and calls from me they returned part of the deposit (without explanation as to why some was missing). It took a further 2 weeks + 7 emails + 3 phone calls to get the rest of the deposit back, despite Saint promising repeatedly that it would be “transferred today”. Disgraceful

Fantastic service, Thankyou Jason Osborn is an absolute credit and has been a "Saint", throughout the sale of our property and purchase of our new Home. He has assisted with every step, and just made the journey as a whole a less stressful experience. I would recommend this estate agent, as they provided us with the best brochure, sales advise and support. If there is/was an obstacle, then Jason ensured that best routes were advised and gave us a clear and concise outcome. Thankyou Jason and Saint property services, it has been a pleasure.

Easy house sale Sold my house via Adam at Saint and he provided an excellent personalised service. He was very professional from the start and his communication by phone and email was exceptionally good. When I asked for help with a couple of small problems he communicated with the buyers and sorted things out very quickly. He definitely helped the sale to progress quicker than if it was left to the solicitors.