Do not let them rent out your home they don't care about anything but getting paid and they violate leases From the time I moved into my place I had issues. They lied to me and my neighbor and said we had separate meters and it turned out to be a lie. They refused to fix my roof and floor the septic tank started to overflow into the yard and no one ever came to fix it so I called the city and they cited them multiple times to no avail. May 1,2023 my home was condemned by the city of Jacksonvilles code enforcement. I've been contacting them about my security deposit and for some reason they're giving me the run around I've contacted lawyers. Everytime I had issues with my home I put in work orders and sometimes they'd do them but the most part they didn't but they would threaten and harass me about the rent. I stopped paying when someone from latchel told me the home owner said he didn't have enough money to make the repairs. I left my home and stayed with a friend because as I stated my yard was flooded with septic water and I work for Coca-Cola. I've been out that home sense may and they still haven't sent my security deposit. I have all emails and pictures of the damages and them refusing to fix the home. I wish we could post pictures because the world needs to see this.

Great Experience So Far :) Michael (Weiss) truly went above and beyond my expectations. I couldn’t have asked for a more understanding agent. He worked with me personally over the last few months to make sure I found the right fit for my family, and was very patient and understanding giving my circumstances. Throughout the entire process he remained helpful, patient and kind! Thank you Michael for all your hard work, it is truly appreciated.

Pleasantly surprised and happy with the company!!! So far everyone with Great Jones has been super awesome and helpful. From the application process, to the move in team, I couldn’t be happier. Special shout out to Rodrigo Gonzalez and Robyn for them taking the time to work with me specifically and always email me back. Of course I was skeptical about the negative google reviews but we went ahead and gave it a shot and I’m so glad we did! Hoping living in a great Jones managed property is just as great as our moving in process!! Thanks so much to this company.

Property never got rented and no sign of deposit refund My property didn't get rented and turns out they hadn't progressed the basics on their end for months. I lost 2 months worth of rent while they kept assuring me they were working on it. I wisely decided to cancel their services and have been waiting several weeks for them to refund my deposit of close to $1,000. They stopped replying to emails about the deposit. Currently seeking legal action. Meanwhile, another property management company got it rented in 1 week.

Protect yourself! Protect yourself from this company who wants nothing but to scam people out of thousands of dollars. We are lucky to have a renters attorney on hand who is making suing them a breeze, but we know not everyone will have that gift. Our attorney says it is the easiest job in the world to form a case against them because all of their documents and rules show that they are oblivious to SC renting laws. Looking forward to seeing them pay the consequences of trying to scam innocent people.