My rental company was just taken over… My rental company was just taken over by this company,and 20 renters were ask to vacate our home with very short notice and when I'm trying to speak with someone,no one is ever available, and I'd also like to know what happens with our security deposit if we are suddenly asked to leave. Wow

Not horrible Communication went well initially and the process overall was not bad. I gave 3 stars because I feel as if I was rushed into the property. There were some pretty big issues upon moving in that should have been noticed and fixed prior, had a proper inspection been conducted. They did work with me, though on getting those issues fixed.

Recently the furnace in our unit began… Recently the furnace in our unit began making a strange noise so I contacted the maintenance line and they set up a service company to come out and take a look at the Issue. I was pleasantly surprised that the service company contacted me almost immediately and scheduled a tech to come out same day. Within a few hours the tech showed up and was very professional and knowledgeable. The issue was repaired in about an hour. Thank you Great Jones for your quick response to our concern.

Save your money and sanity! Save your money and sanity! I wanted to share some additional follow up issues I’ve experienced with Great Jones. After terminating them as my property managers due to a lack of effort and constant displays of incompetence. They have refused to release the funds they kept in reserve for the properties. Despite me telling them not to keep reserves on file. Now they are using those funds post management time frame to charge me for landscaping and utilities. That’s right they charging me fees when they’re no longer managing the property. This company has shown they are not only incompetent of effectively managing a property. They are also thieves. Stealing money from their client base. Stay away or it will cost you time, money and then peace of mind they’re supposed to provide by managing a property.

Great Jones is terrible, dishonest, sloppy, super unprofessional As a landlord I am so disappointed that I select Great Jones as my property management company. While things were good initially, the past 6 months were a nightmare. A tenant left a few months ago and left thousands of dollars worth of damage and no one at Great Jones can, or willing to, tell me if they sent the bill to the tenant, if the tenant responded, what's the next step, just silence, no one responds to my queries. In addition, they overcharged me more than $3,000 for repairs that I have not approved, and they have been ignoring me requests for refund for weeks. Now I also have to spend money on attorneys to get my money back from them. Terrible company. The best thing that can happen to landlords in the area is if this company goes out of business after receiving enough bad reviews.