Do not touch this estate agent with a… Do not touch this estate agent with a barge pole. Do not respond to any emails and then tried charging us half the deposit at the end of the tenancy. When I rung I literally got screamed at by Vicky the manager. DO NOT USE

Rude service Rude service, when something breaks (and it does a lot) they tell you in the contract to use one service, after you waste your time describing endless problems there they tell you that you should not have used it and instead give you some phone number. Some agents from their agency one day unlocked the door and went inside my apartment when I was sleeping as if it was theirs. Endless problems with unfinished property, leaks etc. They ignore your emails too.

Unprofessional and rude pay more avoid them I wouldn’t even leave one star they never updated me with viewings for flats, they had keys for few months. And lied they have been leaving me voicemail only correspondence I had was asking if I can reduce price. It’s funny how voicemails never reached my phone. After few months I sold property then I requested keys back 10 times it’s took them 3 weeks to send me my properties keys back which they charged me £15 for. Price is not problem issue is they told me they will be sent special delivery charge is £15 for covering delivery cost but after doing payment they decided they should keep money and send me keys back normal signed for 1st call post which cost about £4. I told them number of times I need to handover keys as it’s sold but they didn’t care about customer requirement after 3 weeks knowing how urgent it is they still decided to use normal signed for delivery. Confirmed they will he sent on Tuesday special delivery but it only reached post office on Thursday and I still haven’t received them. They don’t care if customers sales fall though because lack of customer care on there part. Very irresponsible, rude and unprofessional customer service. When you get bit angry on phone because you are not receiving response from them they decide to put phone down and not answer call again.

Still no repairs carried out. Still no repairs carried out. They attempted to put my rent up by £150 a month , and then lied that it was the Landlord's decision ...which after talking with the landlord, it wasnt his decision. LPS are trying to force me out of my home as to probably convince my landlord to make it an Air BNB. terrible company , dodgy as hell

Absolutely appalled… Absolutely appalled at how my daughter and housemate were treated by this company! They were allowed to move into a house which hadn't been cleaned at all, so many maintenance issues including, taps hanging out from basin, toilet seat hanging off, wardrobe doors hanging off, filthy mattress, moldy blinds, food left in kitchen cupboards and freezer, nothing cleaned, including the fridge, cooker, feces still around toilet, disgraceful, and Absolutely no apology when complaining on the moving in day.