Geanina Petre
GBPlease avoid avoid avoid this agency at… Please avoid avoid avoid this agency at all costs. I would have given 0 stars but there wasn’t that option. Long story short LPS had my holding deposit and then went and advertised the flat more expensively online, never told me the progress of my application… and when I asked about an update Vicky told me I wasn’t going to get my holding deposit back because I failed referencing, which wasn’t true at all. I was homeless due to their unprofessionalism for a few months and a member of staff told me -his words- ‘to be homeless is your choice’ and that I’m wasting his time. I had to go through PRS (which are amazing, thank god they exist) to get my holding deposit money back. And 7 months later I got my holding deposit refunded. I would highly recommend to avoid this letting agency. All the best!
Josh
GBDo not touch this estate agent with a… Do not touch this estate agent with a barge pole. Do not respond to any emails and then tried charging us half the deposit at the end of the tenancy. When I rung I literally got screamed at by Vicky the manager. DO NOT USE