Heat issues Since I moved in last year (April, 2023) I had a problem with the heat. Once they fixed the heat, they don't run good as I thought. And I still have an issues with the heat on March 23rd. I called the office n request for maintenance to fix the heat and they don't bother to come to my apt n check the heat for almost 5 days now. It s getting frustrated for me because I paid the rent on the time all the times n that s what I got??? I made a terrible decision to move in. 😕

When I first moved in the property… When I first moved in the property manager kept up everything he was amazing. Now it's like living in slums. Water damage, caulk on tub falls off, they charge you an outrageous fee any where from $50-$60 and up to replace blinds anything that should be replaced regularly. Took them a year to replace my sink faucet. $20 a key. I have to have my oven pilot light replaced every year around June July. No gate lock to our front court yard makes it easy access to people looking to rob you, if you got away from a domestic violence relationship they can get in to unalive you, easy for kids to be kidnapped if playing in the yard. People bring bugs and rodents. Trash being tossed out windows. Crack heads living in the building shitting in trash cans and dumpsters and around the building. Prostitution going on like $20 hookers selling coochie.

I’m in the wilmington building & the… I’m in the wilmington building & the management is Horriable ! Not sure what’s the lady name but she’s very rude & doesn’t know how to talk to people . She very inconsiderate & spiteful. Mantance doesn’t fix things right & end up getting broken again & I get blamed for it & wrongfully charged . I explained that my daughter has autism & she was very inconsiderate & told me I might as well move out .

I love the location of Pangaea… I love the location of Pangaea parkwest, close to so many known groceries and stores. Nice reception from the agents. The environment is cool with good natural air circulation due to the window arrangements. Most times you don't need an A.C. However I think they should work more on upgrading the in house facilities like the W. C and gas stoves etc and more work on roach issues. If this is all set and done, Pangaea parkwest will be desirous estate.

If horrible had an entire company… If horrible had an entire company attached to it. It’s shameful because they are getting away with the sub par service. The customer service reps are horrible and unprofessional. We were told apartments go on a first come first serve basis so even though you apply for one apartment when it is time to sign the lease there may be a different department they put you in. The only representative that makes any sense and has been helpful was Carmen. The others make you feel as if you are wasting there time. They need to clean house.