Mia
GBAmazing customer service with EasyRent.com Dear TrustPilot, Just set up my lease with easyrent.com. Adam is the person who helped me do it effortlessly. Within minutes, my property was set up to receive rent, and all other details were taking care of swiftly and smoothly. Best customer service I have received in a long time. I can highly recommend Easyrent.com, especially based upon my experience with this exceptional person, Adam! Thanks for reading!
Gordon Neale
GBDO NOT BELIEVE WHAT THEY OFFER AND CONFIRM WILL ACTUALLY HAPPEN I have an injured leg and cannot walk far. My agreement stated that the company would collect and return me to the airport. This was acknowledged on my booking confirmation. On arrival I called the number given to be told that the service had been discontinued and that "it was only an 8 minute walk". Not with a sore leg a case and two pieces of hand luggage! Their website still trumpets the pick up service this morning. Sha'nt be using them again, ever!
Flying Solo
GBNothing easy about easy rent Been 7 months stranded abroad due to Covid restrictions. My lease expires while abroad and I return and cancel my insurance. I get back and rent a car for 3 days while I look for a new car. Never did they ask while booking through expedia if I had an active insurance. Why would I if I have no car. Why would I rent if I had a car. Anyway, no rental, soaked wet. Ubered home. Nothing easy about easyrent.
Steph D
GBDONT WASTE YOUR TIME DONT WASTE YOUR TIME ! WAIT MORE THAN 2 HOURS TO LET US KNOW THE CAR WAS NOT AVAILABLE EVEN IF WE CALL WHEN ON OUR WAY THEY CONFIRMED THE SUV WAS AVAILABLE BUT ONCE WE GET THERE THEY WANTED TO GIVE US A SMALL ALTIMA FOR THE SUV PRICE WICH WE REFUSE! MY HUSBAND ASK TO ADD MYSELF AS 2nd driver THEY SAID UNLESS WE GIVE A GOOD REVIEWS! WE FINALLY LEFT WITHOUT CAR AND I WILL NEVER COME BACK ! STAFF IS SO SLOW AND THE MANAGER BARELY KNOWS WHAT HE IS DOING
Henrik
DKAlthough not situated in the Airport… Although not situated in the Airport Terminal at Birmingham Airport, it was easy to be picked up by shuttle and only 2 min drive away.. got really nice car.. super friendly staff.. especially one of the guys at work Thursday 29. Sep and again Sunday 2. Oct.. he gave excellent service..👍👍