Consumer
GBDon’t use this company if you don’t… Don’t use this company if you don’t wanna be in problems for months. my aunt experience I rent a car in for Fort Lauderdale Location. Once I had the car for one day, the price was increased double and they want to charge for a lot of insurance and taxes that nobody explained before. If I try to return the car, they wouldn’t give any money back and I had to give a safe deposit of $250 that so far a month after I return the car hasn’t been refunded. I’m calling several times to the office in Fort Lauderdale and after a while they just hung up the phone without even answer. I also called the 888 customer service number and waiting 20 minutes for them to answer but nobody in the other side. Just hang up the phone.
Steph D
GBDONT WASTE YOUR TIME DONT WASTE YOUR TIME ! WAIT MORE THAN 2 HOURS TO LET US KNOW THE CAR WAS NOT AVAILABLE EVEN IF WE CALL WHEN ON OUR WAY THEY CONFIRMED THE SUV WAS AVAILABLE BUT ONCE WE GET THERE THEY WANTED TO GIVE US A SMALL ALTIMA FOR THE SUV PRICE WICH WE REFUSE! MY HUSBAND ASK TO ADD MYSELF AS 2nd driver THEY SAID UNLESS WE GIVE A GOOD REVIEWS! WE FINALLY LEFT WITHOUT CAR AND I WILL NEVER COME BACK ! STAFF IS SO SLOW AND THE MANAGER BARELY KNOWS WHAT HE IS DOING
Mia
GBAmazing customer service with EasyRent.com Dear TrustPilot, Just set up my lease with easyrent.com. Adam is the person who helped me do it effortlessly. Within minutes, my property was set up to receive rent, and all other details were taking care of swiftly and smoothly. Best customer service I have received in a long time. I can highly recommend Easyrent.com, especially based upon my experience with this exceptional person, Adam! Thanks for reading!
Terry Jakeman
ESDo not use this company easy rent they… Do not use this company easy rent they con you every time !!!!!
Flying Solo
GBNothing easy about easy rent Been 7 months stranded abroad due to Covid restrictions. My lease expires while abroad and I return and cancel my insurance. I get back and rent a car for 3 days while I look for a new car. Never did they ask while booking through expedia if I had an active insurance. Why would I if I have no car. Why would I rent if I had a car. Anyway, no rental, soaked wet. Ubered home. Nothing easy about easyrent.