john greenslade
ESEasyrent car hire gatwick For those wishing to hire a car at Gatwick avoid these people like the plague. I recently had the displeasure of dealing with them when booking a car through Carjet (an equally disreputable company). A number of weeks ago I flew to Gatwick to collect a car from easyrent, which I had paid for in advance using a debit card, which was accepted. On arrival I was told I could not have a car because I did not have a credit card. After some discussion I was told my debit card would be accepted provided I paid a further non refundable fee of £315. What a rip off. On top of this they wanted to block a further £1500 on my card (compared to £600 which other car hire companies have charged in the past) I refused to accept any of this and so ended up with no car and no refund of the £216 that I paid for it. These people like their partners in crime Carjet are crooks in my view. Avoid them. EASYRENT SHOULD BE RENAMED EASYCON!!!
Manolya Rowe
GBWorst experience in over 30 years and I… Worst experience in over 30 years and I do not say this lightly. They are only in business from the airport traffic of new customers who have no clue. The rental place is 20 min outside the airport. You will wait 60-90 min for a shuttle to pick you up because there is only one shuttle. Wait hours to get your car and catch the shuttle back to the airport. I ended up getting an Uber to drive back to the Airport NOT to miss my flight. The people who work there are children in early twenties, so you can imagine their attitude. Don't do it.
Enrico Cesarano
GBDo not book with this company you are… Do not book with this company you are conned
karl westlake
DKA complete ripp off of a company……. Stay away from them A complete ripp off af a company, made a booking for 100 pounds over 2 days, when I go to pay for the car and the deposit, I am told that they can’t charge for the deposit as it’s a large amount and that they would take 100 pounds deposit instead, I ask if this will be paid back and received a yes, they have now charged me 100 pounds over the agreed amount stating that I offered to pay 100 pounds as full protection, insurance I have via travel insurance….. this company is only out to steal your money using slight of hand sales tactics. Edit….. he will write on a piece of paper to show that they can’t withdraw the 1750 pounds deposit but will take 100 pounds and it will count as zero, on the contract they will add something called, pom package which they will later claim is an insurance you agreed to…… STAY AWAY FROM THEM, Easy Rent…… I will be going forward with a complaint
Mike
GBWorst car rental company Never rent a vehicle from that company, especially the office located in Fort Lauderdale,, the staff that is there does not have any education, It is the worst car rental company that can exist in the area of the Fort Laudedale airport : they offer a rate and when you get to the counter they start adding additional expenses including security deposits that are never mentioned when making the reservation. The staff they have hired in the fort Lauderdale office is the worst you can have for customer service they should give a Costumer Service course.