THEY TAKE MONEY ON YOUR CARD WITHOUT ASKING I was attracted by the low price at Luton airport agency, but was asked for a credit card at the counter. Paying with visa debit it almost doubled the price of my rental because I was forced to pay for the full insurance cover (with I have on the side with RAC). Then more than month after, a mistake was made at my hotel and I received a PCN for unpaid parking. EasyRent took another 55 pounds on my account for admin fee without asking for anything. Immoral, I have to pay them a fee for something I didn't do. Never will rent with them again. NEVER

Amazing customer service with EasyRent.com Dear TrustPilot, Just set up my lease with easyrent.com. Adam is the person who helped me do it effortlessly. Within minutes, my property was set up to receive rent, and all other details were taking care of swiftly and smoothly. Best customer service I have received in a long time. I can highly recommend Easyrent.com, especially based upon my experience with this exceptional person, Adam! Thanks for reading!

Peter McCarthy Arrived at Luton Airport late at night... It took ages to find out which bus to get to go to pick up the car.. and the car was miles away in a off site car park... Very dark, hard to see the condition of the car.. Very hard to drive out of the site... The car was OK.. The people where pleasant.. But they seem to have problems returning my deposit... days later.. even with full insurance.. Lucky for me I don't need to use my credit card else where.. Wouldn't use them again and will think twice about using Luton Airport in the future Still waiting for them to return my deposit to me... now been four days and no sign of it... So I've been ripped off... So easy to take it from my card... But they can't return it... Maybe they have money problems..... Changed from two star to one.... Bad company go else where...

Very friendly service from Anthony at… Very friendly service from Anthony at the Bradford Airport! For the second consecutive time he had been saving me lots of £££ by checking online and suggesting a cheaper rate via an alternative online booking process. Very pleased! Saved so far £87, 94 miles, and lots of hassle!! Great service. Thanks again!

Nothing easy about easy rent Been 7 months stranded abroad due to Covid restrictions. My lease expires while abroad and I return and cancel my insurance. I get back and rent a car for 3 days while I look for a new car. Never did they ask while booking through expedia if I had an active insurance. Why would I if I have no car. Why would I rent if I had a car. Anyway, no rental, soaked wet. Ubered home. Nothing easy about easyrent.