karl westlake
DKA complete ripp off of a company……. Stay away from them A complete ripp off af a company, made a booking for 100 pounds over 2 days, when I go to pay for the car and the deposit, I am told that they can’t charge for the deposit as it’s a large amount and that they would take 100 pounds deposit instead, I ask if this will be paid back and received a yes, they have now charged me 100 pounds over the agreed amount stating that I offered to pay 100 pounds as full protection, insurance I have via travel insurance….. this company is only out to steal your money using slight of hand sales tactics. Edit….. he will write on a piece of paper to show that they can’t withdraw the 1750 pounds deposit but will take 100 pounds and it will count as zero, on the contract they will add something called, pom package which they will later claim is an insurance you agreed to…… STAY AWAY FROM THEM, Easy Rent…… I will be going forward with a complaint
Mike
GBWorst car rental company Never rent a vehicle from that company, especially the office located in Fort Lauderdale,, the staff that is there does not have any education, It is the worst car rental company that can exist in the area of the Fort Laudedale airport : they offer a rate and when you get to the counter they start adding additional expenses including security deposits that are never mentioned when making the reservation. The staff they have hired in the fort Lauderdale office is the worst you can have for customer service they should give a Costumer Service course.
Henrik
DKAlthough not situated in the Airport… Although not situated in the Airport Terminal at Birmingham Airport, it was easy to be picked up by shuttle and only 2 min drive away.. got really nice car.. super friendly staff.. especially one of the guys at work Thursday 29. Sep and again Sunday 2. Oct.. he gave excellent service..👍👍
Sisse Pihl
DKDONT DO IT... THEY WILL USE YOUR INFORMATIONS... I was attracted by price and conditions, fx. paying with VISA debit card, at DiscoverCars.com, but when we came to pick up the car in Dublin, we found out that EasyRent was a subsidiary company to DiscoverCars, and I was asked for a credit card at the counter in Dublin. I ended up paying 3 times, eventhough we had prepaid half the price at preebooking, and also for an insurance... again. Now 5 weeks later EasyRent took 75 Euro on my account for a speed ticket. They claimed i´ve got, but the will not give me any kind of dokumentation. I have tryed for 4 days... Now I had to contact my bank, to spare my card so they cant take more unknown Fees from my account, and also some legal assistance, because this isn´t right Never will rent with them again. NEVER
Flying Solo
GBNothing easy about easy rent Been 7 months stranded abroad due to Covid restrictions. My lease expires while abroad and I return and cancel my insurance. I get back and rent a car for 3 days while I look for a new car. Never did they ask while booking through expedia if I had an active insurance. Why would I if I have no car. Why would I rent if I had a car. Anyway, no rental, soaked wet. Ubered home. Nothing easy about easyrent.