THEY TAKE MONEY ON YOUR CARD WITHOUT ASKING I was attracted by the low price at Luton airport agency, but was asked for a credit card at the counter. Paying with visa debit it almost doubled the price of my rental because I was forced to pay for the full insurance cover (with I have on the side with RAC). Then more than month after, a mistake was made at my hotel and I received a PCN for unpaid parking. EasyRent took another 55 pounds on my account for admin fee without asking for anything. Immoral, I have to pay them a fee for something I didn't do. Never will rent with them again. NEVER

Worst experience in over 30 years and I… Worst experience in over 30 years and I do not say this lightly. They are only in business from the airport traffic of new customers who have no clue. The rental place is 20 min outside the airport. You will wait 60-90 min for a shuttle to pick you up because there is only one shuttle. Wait hours to get your car and catch the shuttle back to the airport. I ended up getting an Uber to drive back to the Airport NOT to miss my flight. The people who work there are children in early twenties, so you can imagine their attitude. Don't do it.

DONT DO IT... THEY WILL USE YOUR INFORMATIONS... I was attracted by price and conditions, fx. paying with VISA debit card, at DiscoverCars.com, but when we came to pick up the car in Dublin, we found out that EasyRent was a subsidiary company to DiscoverCars, and I was asked for a credit card at the counter in Dublin. I ended up paying 3 times, eventhough we had prepaid half the price at preebooking, and also for an insurance... again. Now 5 weeks later EasyRent took 75 Euro on my account for a speed ticket. They claimed i´ve got, but the will not give me any kind of dokumentation. I have tryed for 4 days... Now I had to contact my bank, to spare my card so they cant take more unknown Fees from my account, and also some legal assistance, because this isn´t right Never will rent with them again. NEVER

Peter McCarthy Arrived at Luton Airport late at night... It took ages to find out which bus to get to go to pick up the car.. and the car was miles away in a off site car park... Very dark, hard to see the condition of the car.. Very hard to drive out of the site... The car was OK.. The people where pleasant.. But they seem to have problems returning my deposit... days later.. even with full insurance.. Lucky for me I don't need to use my credit card else where.. Wouldn't use them again and will think twice about using Luton Airport in the future Still waiting for them to return my deposit to me... now been four days and no sign of it... So I've been ripped off... So easy to take it from my card... But they can't return it... Maybe they have money problems..... Changed from two star to one.... Bad company go else where...

Amazing customer service with EasyRent.com Dear TrustPilot, Just set up my lease with easyrent.com. Adam is the person who helped me do it effortlessly. Within minutes, my property was set up to receive rent, and all other details were taking care of swiftly and smoothly. Best customer service I have received in a long time. I can highly recommend Easyrent.com, especially based upon my experience with this exceptional person, Adam! Thanks for reading!