Peter McCarthy
ESPeter McCarthy Arrived at Luton Airport late at night... It took ages to find out which bus to get to go to pick up the car.. and the car was miles away in a off site car park... Very dark, hard to see the condition of the car.. Very hard to drive out of the site... The car was OK.. The people where pleasant.. But they seem to have problems returning my deposit... days later.. even with full insurance.. Lucky for me I don't need to use my credit card else where.. Wouldn't use them again and will think twice about using Luton Airport in the future Still waiting for them to return my deposit to me... now been four days and no sign of it... So I've been ripped off... So easy to take it from my card... But they can't return it... Maybe they have money problems..... Changed from two star to one.... Bad company go else where...
Mike
GBWorst car rental company Never rent a vehicle from that company, especially the office located in Fort Lauderdale,, the staff that is there does not have any education, It is the worst car rental company that can exist in the area of the Fort Laudedale airport : they offer a rate and when you get to the counter they start adding additional expenses including security deposits that are never mentioned when making the reservation. The staff they have hired in the fort Lauderdale office is the worst you can have for customer service they should give a Costumer Service course.
Deborah Byrd
GBHorrible Management Liars I bought a Brand new Sofa and Love seat out of the catalog(Ashley Furniture) After 10 months the wood in the Sofa split just broke into pieces. Bernike the Manager was contacted October 7th she said she would send someone to get the Sofa October 10th to repair it no one came as of today December 1st after many phone calls and lies after lies after lies the Manager Bernike will not make any attempt to fix the Sofa. Not only that when we call we are now left on hold. Easy Rental Jonesboro Rd Forest Park Ga don’t go there. I thought I was safe buying from the catalog
Henrik
DKAlthough not situated in the Airport… Although not situated in the Airport Terminal at Birmingham Airport, it was easy to be picked up by shuttle and only 2 min drive away.. got really nice car.. super friendly staff.. especially one of the guys at work Thursday 29. Sep and again Sunday 2. Oct.. he gave excellent service..👍👍
andrea
GBVery friendly service from Anthony at… Very friendly service from Anthony at the Bradford Airport! For the second consecutive time he had been saving me lots of £££ by checking online and suggesting a cheaper rate via an alternative online booking process. Very pleased! Saved so far £87, 94 miles, and lots of hassle!! Great service. Thanks again!