Do not book with this company you are… Do not book with this company you are conned

THEY TAKE MONEY ON YOUR CARD WITHOUT ASKING I was attracted by the low price at Luton airport agency, but was asked for a credit card at the counter. Paying with visa debit it almost doubled the price of my rental because I was forced to pay for the full insurance cover (with I have on the side with RAC). Then more than month after, a mistake was made at my hotel and I received a PCN for unpaid parking. EasyRent took another 55 pounds on my account for admin fee without asking for anything. Immoral, I have to pay them a fee for something I didn't do. Never will rent with them again. NEVER

Don’t use this company if you don’t… Don’t use this company if you don’t wanna be in problems for months. my aunt experience I rent a car in for Fort Lauderdale Location. Once I had the car for one day, the price was increased double and they want to charge for a lot of insurance and taxes that nobody explained before. If I try to return the car, they wouldn’t give any money back and I had to give a safe deposit of $250 that so far a month after I return the car hasn’t been refunded. I’m calling several times to the office in Fort Lauderdale and after a while they just hung up the phone without even answer. I also called the 888 customer service number and waiting 20 minutes for them to answer but nobody in the other side. Just hang up the phone.

DONT WASTE YOUR TIME DONT WASTE YOUR TIME ! WAIT MORE THAN 2 HOURS TO LET US KNOW THE CAR WAS NOT AVAILABLE EVEN IF WE CALL WHEN ON OUR WAY THEY CONFIRMED THE SUV WAS AVAILABLE BUT ONCE WE GET THERE THEY WANTED TO GIVE US A SMALL ALTIMA FOR THE SUV PRICE WICH WE REFUSE! MY HUSBAND ASK TO ADD MYSELF AS 2nd driver THEY SAID UNLESS WE GIVE A GOOD REVIEWS! WE FINALLY LEFT WITHOUT CAR AND I WILL NEVER COME BACK ! STAFF IS SO SLOW AND THE MANAGER BARELY KNOWS WHAT HE IS DOING

Horrible Management Liars I bought a Brand new Sofa and Love seat out of the catalog(Ashley Furniture) After 10 months the wood in the Sofa split just broke into pieces. Bernike the Manager was contacted October 7th she said she would send someone to get the Sofa October 10th to repair it no one came as of today December 1st after many phone calls and lies after lies after lies the Manager Bernike will not make any attempt to fix the Sofa. Not only that when we call we are now left on hold. Easy Rental Jonesboro Rd Forest Park Ga don’t go there. I thought I was safe buying from the catalog