Emmanuel Bou-Boinne
GBTHEY TAKE MONEY ON YOUR CARD WITHOUT ASKING I was attracted by the low price at Luton airport agency, but was asked for a credit card at the counter. Paying with visa debit it almost doubled the price of my rental because I was forced to pay for the full insurance cover (with I have on the side with RAC). Then more than month after, a mistake was made at my hotel and I received a PCN for unpaid parking. EasyRent took another 55 pounds on my account for admin fee without asking for anything. Immoral, I have to pay them a fee for something I didn't do. Never will rent with them again. NEVER
Sisse Pihl
DKDONT DO IT... THEY WILL USE YOUR INFORMATIONS... I was attracted by price and conditions, fx. paying with VISA debit card, at DiscoverCars.com, but when we came to pick up the car in Dublin, we found out that EasyRent was a subsidiary company to DiscoverCars, and I was asked for a credit card at the counter in Dublin. I ended up paying 3 times, eventhough we had prepaid half the price at preebooking, and also for an insurance... again. Now 5 weeks later EasyRent took 75 Euro on my account for a speed ticket. They claimed i´ve got, but the will not give me any kind of dokumentation. I have tryed for 4 days... Now I had to contact my bank, to spare my card so they cant take more unknown Fees from my account, and also some legal assistance, because this isn´t right Never will rent with them again. NEVER
Steph D
GBDONT WASTE YOUR TIME DONT WASTE YOUR TIME ! WAIT MORE THAN 2 HOURS TO LET US KNOW THE CAR WAS NOT AVAILABLE EVEN IF WE CALL WHEN ON OUR WAY THEY CONFIRMED THE SUV WAS AVAILABLE BUT ONCE WE GET THERE THEY WANTED TO GIVE US A SMALL ALTIMA FOR THE SUV PRICE WICH WE REFUSE! MY HUSBAND ASK TO ADD MYSELF AS 2nd driver THEY SAID UNLESS WE GIVE A GOOD REVIEWS! WE FINALLY LEFT WITHOUT CAR AND I WILL NEVER COME BACK ! STAFF IS SO SLOW AND THE MANAGER BARELY KNOWS WHAT HE IS DOING
Lynn Prevost
FRExcellent, professional and friendly Excellent first experience with the team at their site Manchester Airport . The car was ready on time, Darren and the staff were friendly, professional and extremely helpful. The drop-off was easy and stressless. After a very bad experience with one of their competitors at MIA, it was like a breath of fresh air. Thank you!
Gordon Neale
GBDO NOT BELIEVE WHAT THEY OFFER AND CONFIRM WILL ACTUALLY HAPPEN I have an injured leg and cannot walk far. My agreement stated that the company would collect and return me to the airport. This was acknowledged on my booking confirmation. On arrival I called the number given to be told that the service had been discontinued and that "it was only an 8 minute walk". Not with a sore leg a case and two pieces of hand luggage! Their website still trumpets the pick up service this morning. Sha'nt be using them again, ever!