Emmanuel Bou-Boinne
GBTHEY TAKE MONEY ON YOUR CARD WITHOUT ASKING I was attracted by the low price at Luton airport agency, but was asked for a credit card at the counter. Paying with visa debit it almost doubled the price of my rental because I was forced to pay for the full insurance cover (with I have on the side with RAC). Then more than month after, a mistake was made at my hotel and I received a PCN for unpaid parking. EasyRent took another 55 pounds on my account for admin fee without asking for anything. Immoral, I have to pay them a fee for something I didn't do. Never will rent with them again. NEVER
Mia
GBAmazing customer service with EasyRent.com Dear TrustPilot, Just set up my lease with easyrent.com. Adam is the person who helped me do it effortlessly. Within minutes, my property was set up to receive rent, and all other details were taking care of swiftly and smoothly. Best customer service I have received in a long time. I can highly recommend Easyrent.com, especially based upon my experience with this exceptional person, Adam! Thanks for reading!
Sisse Pihl
DKDONT DO IT... THEY WILL USE YOUR INFORMATIONS... I was attracted by price and conditions, fx. paying with VISA debit card, at DiscoverCars.com, but when we came to pick up the car in Dublin, we found out that EasyRent was a subsidiary company to DiscoverCars, and I was asked for a credit card at the counter in Dublin. I ended up paying 3 times, eventhough we had prepaid half the price at preebooking, and also for an insurance... again. Now 5 weeks later EasyRent took 75 Euro on my account for a speed ticket. They claimed i´ve got, but the will not give me any kind of dokumentation. I have tryed for 4 days... Now I had to contact my bank, to spare my card so they cant take more unknown Fees from my account, and also some legal assistance, because this isn´t right Never will rent with them again. NEVER
Enrico Cesarano
GBDo not book with this company you are… Do not book with this company you are conned
Mike
GBWorst car rental company Never rent a vehicle from that company, especially the office located in Fort Lauderdale,, the staff that is there does not have any education, It is the worst car rental company that can exist in the area of the Fort Laudedale airport : they offer a rate and when you get to the counter they start adding additional expenses including security deposits that are never mentioned when making the reservation. The staff they have hired in the fort Lauderdale office is the worst you can have for customer service they should give a Costumer Service course.