Manolya Rowe
GBWorst experience in over 30 years and I… Worst experience in over 30 years and I do not say this lightly. They are only in business from the airport traffic of new customers who have no clue. The rental place is 20 min outside the airport. You will wait 60-90 min for a shuttle to pick you up because there is only one shuttle. Wait hours to get your car and catch the shuttle back to the airport. I ended up getting an Uber to drive back to the Airport NOT to miss my flight. The people who work there are children in early twenties, so you can imagine their attitude. Don't do it.
Consumer
GBDon’t use this company if you don’t… Don’t use this company if you don’t wanna be in problems for months. my aunt experience I rent a car in for Fort Lauderdale Location. Once I had the car for one day, the price was increased double and they want to charge for a lot of insurance and taxes that nobody explained before. If I try to return the car, they wouldn’t give any money back and I had to give a safe deposit of $250 that so far a month after I return the car hasn’t been refunded. I’m calling several times to the office in Fort Lauderdale and after a while they just hung up the phone without even answer. I also called the 888 customer service number and waiting 20 minutes for them to answer but nobody in the other side. Just hang up the phone.
Mike
GBWorst car rental company Never rent a vehicle from that company, especially the office located in Fort Lauderdale,, the staff that is there does not have any education, It is the worst car rental company that can exist in the area of the Fort Laudedale airport : they offer a rate and when you get to the counter they start adding additional expenses including security deposits that are never mentioned when making the reservation. The staff they have hired in the fort Lauderdale office is the worst you can have for customer service they should give a Costumer Service course.
Deborah Byrd
GBHorrible Management Liars I bought a Brand new Sofa and Love seat out of the catalog(Ashley Furniture) After 10 months the wood in the Sofa split just broke into pieces. Bernike the Manager was contacted October 7th she said she would send someone to get the Sofa October 10th to repair it no one came as of today December 1st after many phone calls and lies after lies after lies the Manager Bernike will not make any attempt to fix the Sofa. Not only that when we call we are now left on hold. Easy Rental Jonesboro Rd Forest Park Ga don’t go there. I thought I was safe buying from the catalog
john greenslade
ESEasyrent car hire gatwick For those wishing to hire a car at Gatwick avoid these people like the plague. I recently had the displeasure of dealing with them when booking a car through Carjet (an equally disreputable company). A number of weeks ago I flew to Gatwick to collect a car from easyrent, which I had paid for in advance using a debit card, which was accepted. On arrival I was told I could not have a car because I did not have a credit card. After some discussion I was told my debit card would be accepted provided I paid a further non refundable fee of £315. What a rip off. On top of this they wanted to block a further £1500 on my card (compared to £600 which other car hire companies have charged in the past) I refused to accept any of this and so ended up with no car and no refund of the £216 that I paid for it. These people like their partners in crime Carjet are crooks in my view. Avoid them. EASYRENT SHOULD BE RENAMED EASYCON!!!