I like how Zumpers portal is set up I like how Zumpers portal is set up. I was looking for vacation rentals. Did not have an issue with filtering or finding places to pretty much anywhere in the country. When I narrow down my choice, I will be looking at Zumper.

mediocre customer service BBB / YELP / GOOGLE URGENT 4/12/2023 I never expect to find so many negative reviews here about Zumper which is acting EXTREMELY irrationally. Now I can join hundred of unsatisfied customers for Zumper. I had two listings with them and out of the blue they asked me to identify myself online with the camera. I am not a technological wizard. I was suspicious and multiple times i asked if that identification process was a scam. I tried and tried and the crazy weird system never accepted my photos. Then the kind of lawyer working there asked for utility bills and property deed in order to list both listings. Since the property is rented i am not the one paying the bills. I told them twice and they do not read my emails. I provided copy of the deed and what they did next? They closed my account. I am going to Google and Yelp to report them. Zillow and other online free rental platforms NEVER acted that way. The government should be notified immediately.

Want to verify driver's license (photo ID) through email This company is just cheap. They want me to send them pictures of my photo ID (driver's license) through email. Respectable companies use third party products/apps that verify these without email in a secure way. Just pay the money and keep your users secure. Here is what they sent me when I complained about their unsafe practice: "We understand you're wary about getting your information compromised. We respect your decision and we'll be waiting once you decide to proceed with having your account reviewed. All the best, Devine Client Support Advocate" This is not how you "advocate" for clients.

Zumper stealing ads and then requesting Landlords to show proof of who we are Zumper pulled my rental advertisements from other sites to list on their own. I have begun to receive e-mails from prospective tenants looking for a property for rent. I clicked on their message to respond to them and see that Zumper requires me to prove my identity to them, after they stole my ad to post on their site for prospective tenants to pay for an application process. I feel so bad for the people who have requested information on my properties, as I will not be sending my personal ID to who knows where to verify who I am, after I did not post on their site. Maybe Zumper should verify to me who they are. Zumper if you do not trust the information you are stealing from Zillow, Realtor.com, Apartments.com , you should not be posting it!! Shame on YOU!!

Zumper is a SCAM Zumper is a SCAM I am a real estate broker in WI and have been fielding phone calls all day and night from CA, UT, CT, PA, NY, OH regarding homes for rent. Apparently, there are properties with my contact information. I was able to get a screen shot from one of the callers and it is my name as well as my business name and and encrypted phone number that calls by business number directly. Zumper website doesn't have a phone number to call! I searched and found it (415) 262-4213 if you want to leave a VM. Also if you are having issues, you can email them. I'm assuming they will not respond to me as all the reviews on their facebook page indicate they are a SCAM and don't research any of their advertisers.