DeShanta
GB💯 Customer service My experience with Allsup and especially the representative I spoke to was excellent. Initially I was overwhelmed, frustrated and confused with the process of submitting the appropriate forms. Before I was receiving conflicting information about various forms but the representative I spoke to on 02/16/2024 was very thorough and clarified everything. She was professional, knowledgeable, friendly and compassionate. By the end of our conversation a burden was lifted from me. She was very patient and understanding so much that she allowed me to fill out forms while on the phone. She explained the Allsup program to me in detail then took the time to answer my questions. What I appreciate the most is the follow up call. Customer service is extremely important...And I received 100% from that representative. Thanks!
customer
GBMy person showed empathy My person showed empathy, professionalism and a quick response to all my questions.
Antonio Negron
GBStaff is very friendly Staff is very friendly. In less than a week, I got 4 different agents regarding the same question. Bi was given wrong info about how to calculate your monthly income and cause the wrong info, I went over and Now I have a hearing with S.S office and I may have to pay back a Month of benefits . Make sure u understand how it works
Rachel Wagner
GBMegan was fantastic! Megan was fantastic. She walked me through my current status and into the future with the clearest explanation I have had since enrolling in the program. She offered a depth of understanding of the program and really clarified things for me. I would love to have her as my rep every time I call. She really changed my perception of your company. I hope you have her training staff. Her wisdom and ability to communicate clearly and concisely should be the standard of practice. Thank you.
Sabrina Leecustomer
GBThe assistance from Mrs. Sharena Taylor The assistance from Mrs. Sharena Taylor. She was very helpful and went above and beyond to get the information needed and to take care of the situation. I Thank Mrs Taylor and Allsup for allthe service they have done and is doing. I Thank everyone especially Mrs. Taylor from the bottom of my heart. Sincerely, Sabrina Lee