DeShanta
GB💯 Customer service My experience with Allsup and especially the representative I spoke to was excellent. Initially I was overwhelmed, frustrated and confused with the process of submitting the appropriate forms. Before I was receiving conflicting information about various forms but the representative I spoke to on 02/16/2024 was very thorough and clarified everything. She was professional, knowledgeable, friendly and compassionate. By the end of our conversation a burden was lifted from me. She was very patient and understanding so much that she allowed me to fill out forms while on the phone. She explained the Allsup program to me in detail then took the time to answer my questions. What I appreciate the most is the follow up call. Customer service is extremely important...And I received 100% from that representative. Thanks!
customer
GBMy person showed empathy My person showed empathy, professionalism and a quick response to all my questions.
Ronald Ferencz
GBKnowledgeable, clear and concise. All of my questions were answered in an easy to understand manner. The representative (forgot her name) was knowledgeable, courteous and explained things in a clear and concise manner. She, as well as the all of previous representatives that I've spoken with are always helpful, and pleasant to deal with.
Andrea Mcreynolds
GBGreat experience! It was brought to my attention about a matter that I wasn’t aware of and allsup was on it! I really appreciate their professionalism and expertise!!!
customer
GBShe was so understanding and patient… She was so understanding and patient with me. I asked some questions over and over to make sure I understand what she explained clearly because it almost sounded to good to be true. Im happy I put in a request and you guys got back to me quickly. I definitely didn't know there was a lot of help with this program. She definitely went above and beyond explaining everything. This was very important for me since I'm trying to start back working after not working for years. God bless.