💯 Customer service My experience with Allsup and especially the representative I spoke to was excellent. Initially I was overwhelmed, frustrated and confused with the process of submitting the appropriate forms. Before I was receiving conflicting information about various forms but the representative I spoke to on 02/16/2024 was very thorough and clarified everything. She was professional, knowledgeable, friendly and compassionate. By the end of our conversation a burden was lifted from me. She was very patient and understanding so much that she allowed me to fill out forms while on the phone. She explained the Allsup program to me in detail then took the time to answer my questions. What I appreciate the most is the follow up call. Customer service is extremely important...And I received 100% from that representative. Thanks!

Megan is Amazing! We are so fortunate that Megan is the person at Allsup helping us navigate the SSDI process. She is extremely knowledgable and professional, not to mention kind and patient. She consistently goes above and beyond to help us with whatever we need and follows up to be sure our issues with Social Security are successfully resolved. Thank you Megan and Allsup, for being there for us!

Megan was fantastic! Megan was fantastic. She walked me through my current status and into the future with the clearest explanation I have had since enrolling in the program. She offered a depth of understanding of the program and really clarified things for me. I would love to have her as my rep every time I call. She really changed my perception of your company. I hope you have her training staff. Her wisdom and ability to communicate clearly and concisely should be the standard of practice. Thank you.

The representative went over and above… The representative went over and above by calling Social Security for me twice and remembering to call me back the following day to try again. She spent as much time as was needed to get everything done and was patient.

Knowledgeable, clear and concise. All of my questions were answered in an easy to understand manner. The representative (forgot her name) was knowledgeable, courteous and explained things in a clear and concise manner. She, as well as the all of previous representatives that I've spoken with are always helpful, and pleasant to deal with.