Feels good knowing that my dogs are getting good nutrition It’s been really good knowing that my dogs are getting good food. One of my dogs absolutely loves it. The other one. can take it or leave it. The only thing that I find is rather irritating is, I have to break up all the pieces to smaller pieces one for my littlest one and for the other one to feel like she’s getting enough food. Maybe it’s a finicky parent I don’t know.

We had a lapse… I reordered early because we were running low. It wasn’t sent early and we ran out of food. I was told it would be shipped the week of April 1st and it didn’t ship until April 10. I am very pleased with the food and want to use it on a regular basis with no interruptions. I have changed the plan. Hopefully there will be no more interruptions.

Fix your logistical problems and you'll have a great model My picky dog loves the food. I was so excited to have tried Sundays and found something my dog would consistently eat and enjoy. If I was rating the quality of the food alone, I would give it five stars. But every shipment is significantly late, as in it hasn't even shipped by the estimated delivery dates and arrives 1-2 weeks after. This is a *subscription* dog food service. That means deliveries are supposed to be timed correctly to arrive before we run out of food. Dogs stomachs are sensitive; it is not easy to just temporarily change their diets to accommodate such a delayed delivery schedule every couple of months. And looking at other reviews, this is a consistent, ongoing issue. I'm so sad to cancel as this food has been such a godsend, but if it's unreliable and consistently doesn't arrive anywhere near on time? Well, that just doesn't work. Customer service is kind if you're willing to call and wait to speak to a rep, or opt to receive a call back. Email customer service is less helpful. Back to my dog food research.....

Prompt response to my request. -

TERRIBLE CUSTOMER SERVICE My dog liked the food, but it did not arrive on time, so I had to buy other food (not great for a dog with a sensitive stomach). I emailed the company at the email they provided and RECEIVED NO RESPONSE. The very next shipment was late and, again, I emailed them and for a second time, I RECEIVED NO RESPONSE. I dropped them immediately. AWFUL (NON EXISTENT) CUSTOMER SERVICE. Very disappointing.