Kittenfy

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3.10
Based on 20 Reviews

5

40.00%

4

15.00%

3

0.00%

2

5.00%

1

40.00%
About Kittenfy

Choose your favorite design, customize it in a few clicks and get it purr-inted in no time! T-shirts, mugs and so much more. Unique gifts cat lovers adore!

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Neelia
GB

Ordered 2 mugs for Christmas. Ordered 2 mugs for Christmas. Arrived promptly and they were excellent quality and the recipients were delighted. The level of personalisation makes them a lovely quirky gift. I would recommend for quality and service.

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Becca D
GB

Lovely product and great customer service Ordered t-shirt , personalised design is very cute and just as I’d hoped. The quality of material and manufacturing is good, and sizing of a large seems perfect for the female recipient who is a uk size 10 but wanted something loose and baggy for night wear. Delivery was oh so slow, however communication via email answered by the next day and were polite and pleasant . . They looked into the issue , contacted carriers , acknowledged the item was lost in the postal system , and immediately sent out a replacement item . So all in all pretty good. Would love it if there was option of mixed pet type t-shirts .

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Megan Howarth
GB

Mug arrived broken, no answer from email Ordered a personalised mug for my boyfriend for his birthday with our cats. Paid £24 which for a mug is expensive and afterwards found much cheaper on the likes of Etsy. Delivery time wasn’t an issue it’s just when it arrived I could hear it was smashed before even opening it. Once opened I saw the mug shattered as they’d put not bubble wrap or paper in and just chucked it in the cardboard box. Contacted them on email, no reply, used the online complaint box, no reply, contacted them on instagram, replied asked to send a photo of the design on the mug, sent and no reply now after two weeks. My boyfriends birthday has passed now so I just want a refund so I’ve not completely lost £25. Very disappointed and wouldn’t recommend this company

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Myrna Arebalo
GB

Excellent customer service Best experience ordering online I have had in awhile. Not only the product was great but the customer service was excellent. They handled an issue I had with shipping promptly and caring. Don’t see this much often anymore. Will continue to order, great gifts!

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Alex Kleiman
GB

Mug came with a chip right in the… Mug came with a chip right in the middle of the picture

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