
Cindy Parnell Howard
USBeautiful caskets and Mathew made the… Beautiful caskets and Mathew made the process so easy. They go above and beyond and provide exquisite products for less than half the cost at the funeral home. When you experience a loss and want the best quality and zero hassle they will take the best care of you.

Teresa Flook
USI had no problem with the product or… I had no problem with the product or the service. It was delivered, next day, as promised. I didn't mind paying extra for next day shipping (over $300). However, the website does NOT figure in mileage charges. I received a phone call, the next day, stating I owed another charge of over $500 for mileage. I personally think more than $800 shipping and mileage is a bit excessive.

Earnie Davenport
USOn March 22nd On March 22nd, Matthew from Skycasket called me, apologized for the overcharge and sent me a text stating the same. He stated that he would refund me the overcharge but only after I removed the negative review. I asked him for the refund. But he said only after I remove the negative review and I told him no again. Then he asked me to trust him to do what he said. The company replied to my review that same day and lied. I never said that I would write a negative review EVERYDAY. I know that I signed a document for the purchase of my sister's casket but he said just initial in these spots and I will take care of everything. Never in a million years would I have thought that a company in their profession of dealing with grieving families would overcharge for a casket and not correct their mistake. If Matthew was so concerned about making this issue right, he would not have had strings attached like me taking down the negative review before refunding the overcharge. I have asked several times for a sales receipt for this purchase and to this day, I have not received it.

Marie Wilson-Revesz
USAbsolutely This transaction couldn’t of run smoother. When I called to order and talked with Matt he assured me that everything would be taken care of. The casket arrived next day at the exact time he said it would - he said that the red cedar casket would be beautiful and it most definitely was. People commented that it was the most beautiful casket they had ever seen. My brother deserved the best and we got it! Thank you Matt!

customer
USI had the pleasure of talking to the owner Matthew Warner Not only did Matt make the process of ordering a casket seamless and as pain free as possible, he made sure to give me details I didn’t think to ask. Excellent doesn’t even begin to cover the amount of compassion I could feel over the phone. When the time arises I will without a doubt be using this company again!