I couldn't imagine searching Google… I couldn't imagine searching Google about a casket after the death of my mother. But that's what my son suggested. I got an amazing, kind, professional company who delivered just the casket I was looking for. We also received a follow up phone call from Matthew to confirm all was well. You have my complete gratitude. Thank you from the bottom of my heart.

On March 22nd On March 22nd, Matthew from Skycasket called me, apologized for the overcharge and sent me a text stating the same. He stated that he would refund me the overcharge but only after I removed the negative review. I asked him for the refund. But he said only after I remove the negative review and I told him no again. Then he asked me to trust him to do what he said. The company replied to my review that same day and lied. I never said that I would write a negative review EVERYDAY. I know that I signed a document for the purchase of my sister's casket but he said just initial in these spots and I will take care of everything. Never in a million years would I have thought that a company in their profession of dealing with grieving families would overcharge for a casket and not correct their mistake. If Matthew was so concerned about making this issue right, he would not have had strings attached like me taking down the negative review before refunding the overcharge. I have asked several times for a sales receipt for this purchase and to this day, I have not received it.

I called skycaskets after looking at… I called skycaskets after looking at many sites that sell caskets and decided to buy one of its casket. The casket that I wanted was not available and the person I spoke to (I don't remember his name) sent me two pics and the second one was perfect for my relative. I was frazzled the day that I called and the Rep was very patient with me. I am glad that I didn't settle for a casket from the meager inventory of the funeral room.

Fantastic Company!!! How many times do you order something online and hope that the order doesn’t get messed up in some way? Ordering a casket is something you can’t afford for this to happen. I placed my order on a Sunday and within less than 24 hours it was in route to be delivered. However, with that great news came the most pleasant and sincere call from Matthew. He confirmed and made sure all of the details were thoroughly covered. It put my mind at ease so I could concentrate on other important matters at this time.

❤Glad I found Sky Caskets.❤ Casket looks exactly how I wanted....even better,! I cried soo hard when I saw finished casket but tears of joy. Thank you Sky Caskets for being understanding and accommodating during this difficult time. Matt & Colby were very kind and patient with my billing process ,and also gave me other beneficial financial information I had no clue about. I think everyone losing a loved one should have Sky Caskets make them a memorable casket. Luv you guys, thank you from bottom of my heart💕