I find the site a bit difficult to… I find the site a bit difficult to navigate. I encountered a problem and do not know how to fix it. I have one ancestor listed twice and I need to link this person with her husband. I deleted one and then when I tried to link this person with her husband, I chose her from my tree and it kept going around and around asking me to choose the person from my tree. I'm not at all happy with this site. I feel Ancestry is easier to navigate.

user friendly site user friendly site. immediate hints appropriate to my family line.

The only shortcoming that I found was… The only shortcoming that I found was when inputting dates. The system often doesn't let me input two numbers in a row without having to click on that box again. Everything else is truly wonderful. Thank you.

After initiating contact by email, I phone the call center. After initiating contact by email between US and UK due to the time difference I them followed up with a phone call during UK office hours and reached a call center in Scotland. The young woman was very knowledgeable concerning her job and to make it even better, kind with a sense of humor. A thoroughly enjoyable experience.

Finding answer to ancestors I found this site while searching for my ancestors. This site made it easy for me to view information regarding my tree (which I started with this site. I loved this site.