I love the access to the old maps! I love the access to the old maps! I am working on family in England and Wales. The old maps are a Godsend. There are so many places that have changed. I am going to enjoy your educational materials as well.

After initiating contact by email, I phone the call center. After initiating contact by email between US and UK due to the time difference I them followed up with a phone call during UK office hours and reached a call center in Scotland. The young woman was very knowledgeable concerning her job and to make it even better, kind with a sense of humor. A thoroughly enjoyable experience.

Charged for year subscription before trial periord ended I really liked being able to access US Church records for my ancestors. From my experience, most of the information was from the UK and I don't have enough background on my ancestors to link to UK info. This was also very costly for the amount of usable info provided. WARNING to OTHERS: my credit card was charged for a year subscription BEFORE my trial period was over. If this happens to you, there is a 14-day cooling off period where they should refund your $. Operating hours are UK time zone.

The only shortcoming that I found was… The only shortcoming that I found was when inputting dates. The system often doesn't let me input two numbers in a row without having to click on that box again. Everything else is truly wonderful. Thank you.

Finding My Great-Grandfather! I came to this site to find information on my great-grandparents who came from Ireland to the US in the mid-1800s. That was all I knew. The construction of a family tree, adding in my parents and grandparents, resulted in finding the names of both great-grandparents and where they were born. I spent about 3 hours reading and found the site easy to navigate, even for a tech "rookie" like me.