user friendly site user friendly site. immediate hints appropriate to my family line.

It all started well when building my… It all started well when building my tree. However, when trying to add great grandparents… not so much. I added a great grandfather ( this happened twice) … it was good. Then tried adding a spouse for this person and she ended up being a step-mother for the child.no matter what I tried, I ended up with a mixed up parent-child result. That’s why I’m giving up.

After initiating contact by email, I phone the call center. After initiating contact by email between US and UK due to the time difference I them followed up with a phone call during UK office hours and reached a call center in Scotland. The young woman was very knowledgeable concerning her job and to make it even better, kind with a sense of humor. A thoroughly enjoyable experience.

Very interested in my heritage I don't like getting all the British stuff and I like a little more information or a navigation tool for Slaves and african Americans during slavery and the eighteen hundreds

Website is too difficult to use and… Website is too difficult to use and requires too much entry. It never worked properly while I was trying to use Family Tree. I canceled my trial account.