Found all my family in the 1921 census Found all my family in the 1921 census, so thrilled. Plus finally found my mothers birth certificate her two sisters also. So happy with find my past. Have only joined a month membership and the odd small fee to view an original certificate. Highly recommend

I was not getting any notifications… I was not getting any notifications from F.m P. Therefore I was not aware that I had the subscription. I wasted my money.

After initiating contact by email, I phone the call center. After initiating contact by email between US and UK due to the time difference I them followed up with a phone call during UK office hours and reached a call center in Scotland. The young woman was very knowledgeable concerning her job and to make it even better, kind with a sense of humor. A thoroughly enjoyable experience.

Charged for year subscription before trial periord ended I really liked being able to access US Church records for my ancestors. From my experience, most of the information was from the UK and I don't have enough background on my ancestors to link to UK info. This was also very costly for the amount of usable info provided. WARNING to OTHERS: my credit card was charged for a year subscription BEFORE my trial period was over. If this happens to you, there is a 14-day cooling off period where they should refund your $. Operating hours are UK time zone.

A Newbie's Comments on FMP It may be that I am too used to working with an alternative product to easily accept the differences on FMP. On the interface level, I would like more control on the look and feel of the tree diagram, namely the background colour and also to give a more solid feel to the named people. I have not yet discovered how to contract the tree via removing branches by clicking on the lines. Again, I have not discovered how to remove the stories icon that appears on each member of the tree. Why do I need to go through each set of records individually as opposed to FMP doing a global search on my behalf. Perhaps the above revels my lack of knowledge of the product, if so, then a short video on how to use the basics would be useful, and put it at the top of the help function.