It all started well when building my… It all started well when building my tree. However, when trying to add great grandparents… not so much. I added a great grandfather ( this happened twice) … it was good. Then tried adding a spouse for this person and she ended up being a step-mother for the child.no matter what I tried, I ended up with a mixed up parent-child result. That’s why I’m giving up.

I was not getting any notifications… I was not getting any notifications from F.m P. Therefore I was not aware that I had the subscription. I wasted my money.

After initiating contact by email, I phone the call center. After initiating contact by email between US and UK due to the time difference I them followed up with a phone call during UK office hours and reached a call center in Scotland. The young woman was very knowledgeable concerning her job and to make it even better, kind with a sense of humor. A thoroughly enjoyable experience.

Over Time...I've Improved Over time, I felt comfortable entering data. As the tree grew, hints were provided. At one point, the tree had family names related to me that was added quickly. What I found amazing is that the hints were different from other platforms for ancestors five generations which others did not have. I'm comfortable navigating and entering data while noticing that I'm more at ease since I first started.

I love the access to the old maps! I love the access to the old maps! I am working on family in England and Wales. The old maps are a Godsend. There are so many places that have changed. I am going to enjoy your educational materials as well.