Website is too difficult to use and… Website is too difficult to use and requires too much entry. It never worked properly while I was trying to use Family Tree. I canceled my trial account.

I find the site a bit difficult to… I find the site a bit difficult to navigate. I encountered a problem and do not know how to fix it. I have one ancestor listed twice and I need to link this person with her husband. I deleted one and then when I tried to link this person with her husband, I chose her from my tree and it kept going around and around asking me to choose the person from my tree. I'm not at all happy with this site. I feel Ancestry is easier to navigate.

Found all my family in the 1921 census Found all my family in the 1921 census, so thrilled. Plus finally found my mothers birth certificate her two sisters also. So happy with find my past. Have only joined a month membership and the odd small fee to view an original certificate. Highly recommend

It is very user friendly and cheaper… It is very user friendly and cheaper than most genetic testing sites. I think I'm going to have an interesting time finding out where my family comes from.

After initiating contact by email, I phone the call center. After initiating contact by email between US and UK due to the time difference I them followed up with a phone call during UK office hours and reached a call center in Scotland. The young woman was very knowledgeable concerning her job and to make it even better, kind with a sense of humor. A thoroughly enjoyable experience.