After initiating contact by email, I phone the call center. After initiating contact by email between US and UK due to the time difference I them followed up with a phone call during UK office hours and reached a call center in Scotland. The young woman was very knowledgeable concerning her job and to make it even better, kind with a sense of humor. A thoroughly enjoyable experience.

I was not getting any notifications… I was not getting any notifications from F.m P. Therefore I was not aware that I had the subscription. I wasted my money.

It is very user friendly and cheaper… It is very user friendly and cheaper than most genetic testing sites. I think I'm going to have an interesting time finding out where my family comes from.

Charged for year subscription before trial periord ended I really liked being able to access US Church records for my ancestors. From my experience, most of the information was from the UK and I don't have enough background on my ancestors to link to UK info. This was also very costly for the amount of usable info provided. WARNING to OTHERS: my credit card was charged for a year subscription BEFORE my trial period was over. If this happens to you, there is a 14-day cooling off period where they should refund your $. Operating hours are UK time zone.

Finding answer to ancestors I found this site while searching for my ancestors. This site made it easy for me to view information regarding my tree (which I started with this site. I loved this site.