After initiating contact by email, I phone the call center. After initiating contact by email between US and UK due to the time difference I them followed up with a phone call during UK office hours and reached a call center in Scotland. The young woman was very knowledgeable concerning her job and to make it even better, kind with a sense of humor. A thoroughly enjoyable experience.

Very interested in my heritage I don't like getting all the British stuff and I like a little more information or a navigation tool for Slaves and african Americans during slavery and the eighteen hundreds

Finding answer to ancestors I found this site while searching for my ancestors. This site made it easy for me to view information regarding my tree (which I started with this site. I loved this site.

I find the site a bit difficult to… I find the site a bit difficult to navigate. I encountered a problem and do not know how to fix it. I have one ancestor listed twice and I need to link this person with her husband. I deleted one and then when I tried to link this person with her husband, I chose her from my tree and it kept going around and around asking me to choose the person from my tree. I'm not at all happy with this site. I feel Ancestry is easier to navigate.

Over Time...I've Improved Over time, I felt comfortable entering data. As the tree grew, hints were provided. At one point, the tree had family names related to me that was added quickly. What I found amazing is that the hints were different from other platforms for ancestors five generations which others did not have. I'm comfortable navigating and entering data while noticing that I'm more at ease since I first started.