After initiating contact by email, I phone the call center. After initiating contact by email between US and UK due to the time difference I them followed up with a phone call during UK office hours and reached a call center in Scotland. The young woman was very knowledgeable concerning her job and to make it even better, kind with a sense of humor. A thoroughly enjoyable experience.

The only shortcoming that I found was… The only shortcoming that I found was when inputting dates. The system often doesn't let me input two numbers in a row without having to click on that box again. Everything else is truly wonderful. Thank you.

I was not getting any notifications… I was not getting any notifications from F.m P. Therefore I was not aware that I had the subscription. I wasted my money.

Very interested in my heritage I don't like getting all the British stuff and I like a little more information or a navigation tool for Slaves and african Americans during slavery and the eighteen hundreds

Like all ancestry sites they give a bit… Like all ancestry sites they give a bit but expect a lot of money once you use up your free element. But what sets this site apart is the speed of response, the accuracy of the suggestions and depth and breadth of resources. They are exceptional.