Keapoi Zhang
GBOver Time...I've Improved Over time, I felt comfortable entering data. As the tree grew, hints were provided. At one point, the tree had family names related to me that was added quickly. What I found amazing is that the hints were different from other platforms for ancestors five generations which others did not have. I'm comfortable navigating and entering data while noticing that I'm more at ease since I first started.
Simone A
GBCharged for year subscription before trial periord ended I really liked being able to access US Church records for my ancestors. From my experience, most of the information was from the UK and I don't have enough background on my ancestors to link to UK info. This was also very costly for the amount of usable info provided. WARNING to OTHERS: my credit card was charged for a year subscription BEFORE my trial period was over. If this happens to you, there is a 14-day cooling off period where they should refund your $. Operating hours are UK time zone.
Kathy Jones
GBVery interested in my heritage I don't like getting all the British stuff and I like a little more information or a navigation tool for Slaves and african Americans during slavery and the eighteen hundreds
Steven Joel Speirs
GBAfter initiating contact by email, I phone the call center. After initiating contact by email between US and UK due to the time difference I them followed up with a phone call during UK office hours and reached a call center in Scotland. The young woman was very knowledgeable concerning her job and to make it even better, kind with a sense of humor. A thoroughly enjoyable experience.
PEGGY A DEPIANO
GBI find the site a bit difficult to… I find the site a bit difficult to navigate. I encountered a problem and do not know how to fix it. I have one ancestor listed twice and I need to link this person with her husband. I deleted one and then when I tried to link this person with her husband, I chose her from my tree and it kept going around and around asking me to choose the person from my tree. I'm not at all happy with this site. I feel Ancestry is easier to navigate.