Love working with your company always… Love working with your company always quick to ship orders are always correct. Thank you.

Easy to use website Easy to use website, easy ordering online, fast shipping, everything needed in stock

International shipping is too expensive We have purchased tens of thousands of dollars of AMS tooling. Great stuff, always ships quickly but, shipping is so expensive. Also would like to see the ratchet handle cog as a part.

You flood me with email offers You flood me with email offers. Then I need something and whatever the offer was it has expired... Some of your auger handles are on sale, but out of stock. Let me guess, the sale ends when then come back in stock. You got me frustrated. 11/29 Update: Okay, so I'm feeling much better now! My original 3-star review got some attention and I received a phone call with advance notice of the Black Friday sale. Pretty good sale and I picked up some more stuff. Thank you AMS. My original frustrations were partly due to me not being familiar with the AMS website. There is a lot of stuff there and things can be hard to find unless you know what you're looking for. I have used the AMS hand augers for decades and will continue to do so. I'm pretty happy with how well they work, there durability and build quality.

AMS has great customer service and products!!! AMS has great customer service, their products are built well and function as advertised. Re-ordering parts can be tricky, it is best to use their catalog and not their website if you are looking for a very specific part like a tile extension or an adapter for example. That, all in all, is a minor complaint, I still give them a five next to their competition. They also have invented gadgets to make your work efficient and easier!