AMS has great customer service and products!!! AMS has great customer service, their products are built well and function as advertised. Re-ordering parts can be tricky, it is best to use their catalog and not their website if you are looking for a very specific part like a tile extension or an adapter for example. That, all in all, is a minor complaint, I still give them a five next to their competition. They also have invented gadgets to make your work efficient and easier!

The website was easy The website was easy, good inventory, and efficient delivery. A business I will use in the future to help us run our pest control business.

I ordered 2 probes to try out as my… I ordered 2 probes to try out as my previous soil probes from JBK Manufacting are no longer be made. The probes are good quality probes but lack the functionality - efficiency I need when sampling. The 2 available tips wet/dry don’t quite work that well in a variety of soil types which I experience daily. The tips are smaller than my previous JBK which allowed for using my finger to remove cores. These when they jam aren’t as user friendly. The windows on these new probes don’t allow the cores to “roll out” of the probe into my hand as I was accustomed to with my old probe. A slight adjustment with milling grinder would fix this as I did with mine. Lastly, I’m not a huge fan of the removable tips & handles until a better way of securing them is developed.

You flood me with email offers You flood me with email offers. Then I need something and whatever the offer was it has expired... Some of your auger handles are on sale, but out of stock. Let me guess, the sale ends when then come back in stock. You got me frustrated. 11/29 Update: Okay, so I'm feeling much better now! My original 3-star review got some attention and I received a phone call with advance notice of the Black Friday sale. Pretty good sale and I picked up some more stuff. Thank you AMS. My original frustrations were partly due to me not being familiar with the AMS website. There is a lot of stuff there and things can be hard to find unless you know what you're looking for. I have used the AMS hand augers for decades and will continue to do so. I'm pretty happy with how well they work, there durability and build quality.

Highest Quality Professional Tools AMS is THE place for soil sampling equipment, whether you are a practicing agronomist or a scientist. The quality of the tools is first class. The website has good illustrations and explanations. Ordering is easy, and I never had an order filled incorrectly. Ordered items arrive quickly and are packaged well.