BEWARE AND AVOID !!!!!!! BEWARE AND AVOID !!!!!!! NEVER TAKE OUT CREDIT HIRE CAR. REMEMBER, IF THEY CANT RECOVER THE COST OF THE HIRE CAR FROM THE AT FAULT INSURANCE THEY WILL COME AFTER YOU DEMANDING PAYMENT AND THREATENING YOU INSTEAD OF RIGHTLY THREATENING THE AT FAULT INSURANCE THEY WILL INSTEAD TURN ON YOU TO GET THEIR MONEY. THEY CONVENIENTLY WONT TELL YOU THIS! THE WEBSITE STATES 'Full legal representation by a specialist panel motor Solicitor.' THIS DIDNT HAPPEN ! DO CONTACT THE FINANCIAL OMBUDSMAN OF THIS HAPPENS TO YOU BECAUSE THEY ARE NOT ALLOWED TO DO THIS TO INNOCENT MOTOR VICTIMS OF A NON FAULT ACCIDENT.

Very poor customer service We were referred to PVM on Monday after collision. The lady from PVM was not helpful and nice at all. It was my first car accident in my life and I have never gone through the procedure involved in it. It was a huge problem for her to talk to me and repeat terms and conditions by which they work. She made up her story about the accident and she did not come back to us when she was admonished by my solicitor to review the case. My opinion: Lack of empathy and customer service skills.

Garbage Garbage My insurance company put me in tpich with this Company after a no fault collision. They advised me it would take 24 hours to review the dashcam footage to determine whether they could pursue the other party. That was a month and 4 emails, 3 phone calls ago.

Fraudulent mofo's Told me I had to e-sign to confirm the courtesy car was in good condition, turns out it was a hire agreement, 10 days later a £5000 bill arrived, low life fraudulent liars, keep away from these crooks

Excellent From start to finish PVM did not disappoint. Their service is exceptional making the whole process smooth and problem free. They are in regular contact throughout and always explain everything in full detail and a special thanks to Finlay Robinson for his excellent customer service.