Great people to deal with Great people to deal with and very professional and friendly staff

BEWARE AND AVOID !!!!!!! BEWARE AND AVOID !!!!!!! NEVER TAKE OUT CREDIT HIRE CAR. REMEMBER, IF THEY CANT RECOVER THE COST OF THE HIRE CAR FROM THE AT FAULT INSURANCE THEY WILL COME AFTER YOU DEMANDING PAYMENT AND THREATENING YOU INSTEAD OF RIGHTLY THREATENING THE AT FAULT INSURANCE THEY WILL INSTEAD TURN ON YOU TO GET THEIR MONEY. THEY CONVENIENTLY WONT TELL YOU THIS! THE WEBSITE STATES 'Full legal representation by a specialist panel motor Solicitor.' THIS DIDNT HAPPEN ! DO CONTACT THE FINANCIAL OMBUDSMAN OF THIS HAPPENS TO YOU BECAUSE THEY ARE NOT ALLOWED TO DO THIS TO INNOCENT MOTOR VICTIMS OF A NON FAULT ACCIDENT.

Just a bunch of liars -

F.A.O BODYSHOPS REPAIR COMPANIES This… F.A.O BODYSHOPS REPAIR COMPANIES This company is a SCAM THEY AUTHORISE REPAIRS PROMISING 95% payment in 5 days and avoid paying once their hire period is over and then wait for third party to pay the repairs and still make you chase the payment and try to deduct their 5%

Very poor customer service We were referred to PVM on Monday after collision. The lady from PVM was not helpful and nice at all. It was my first car accident in my life and I have never gone through the procedure involved in it. It was a huge problem for her to talk to me and repeat terms and conditions by which they work. She made up her story about the accident and she did not come back to us when she was admonished by my solicitor to review the case. My opinion: Lack of empathy and customer service skills.