Robert Herron
GBGoodwill was Friendly Goodwill was Friendly, Courteous, Professional, made the Experience Quick and Easy. Followed instructions where my car was and with whom and when my son would be home to turn over my car.
Dylan Matsumori
GBHas gone from a poor experience to a bad one. process was unclear, the phone people had no idea what the towing company is doing. I did not recieve a recipt of donation for few days after the donation. I also recieved a call trying to convince me it was my fault that the experience was a below what was expected. Then a reply to my review indicating I was the confused party. The national call center need to take ownership for their poor performance, rather then blaming me for trying to make a donation. It has become pretty evident that only a fraction of the donation goes to goodwill, the rest to the call center, towing company and auction house. I have donated cars in teh past. This was by FAR the worst experience and their recent reply to my review continues to show their tilted approach to all of this.
Haruu Haruu Haruu
GHGoodwill car donation have excellent… Goodwill car donation have excellent service and they are the best so far.
Ervin
GBGreat experience I called the local store and they transferred me to the car donations line. The representative was very kind knowledgeable and thank me for my donation. She gave me clear directions and instructions and it made the whole process go smoothly. The towing company called shortly after, within a few hours and they picked it up on time and without any hustle.
Greg Jackson
GBFrom the initial conversation with the… From the initial conversation with the Goodwill representative to the pickup of the vehicle by the tow truck driver; the process was completed smoothly! Thank you