Kam
GBIt was easy compared to other car… It was easy compared to other car donation organizations ive been in touch with. With our hectic work schedule, it wasn't possible for us to go to the MVA to get new title......we had a lein release letter which was sufficient for Goodwill. Signed a power of attorney document they provided and said goodbye to a wonderful trusted car. Hoping it will benefit someone else for awhile longer! Thanks guys!!! I should also add that all people involved are very profressional...from the initial call to the tow truck pick up person (Sam)...all professional and courteous!
Earlene Murphy Wadsworth
GBGoodwill Car Donation Customer Service and Tow Truck Drivet Goodwill Car Donation Customer Service was excellent!!!!! Very kind, patient & informative. Answered all my questions. Our tow truck driver was amazing!!!!! He immediately introduced himself, gave us our Donation Receipt and told us we’d be receiving an email with explanations.
L.D.
GBThe whole process went smoothly up… The whole process went smoothly up until the gentleman started to leave with the vehicle. He parked at the road, as I asked, but when he was leaving he started to back up into our yard and we had to run out there to stop him.
Robert Herron
GBGoodwill was Friendly Goodwill was Friendly, Courteous, Professional, made the Experience Quick and Easy. Followed instructions where my car was and with whom and when my son would be home to turn over my car.
customer
GBVery easy, efficient, and smooth donation process The entire process was very easy and smooth from start to finish. I filled out the online form and had a call within the hour to discuss the details of the vehicle. This was followed shortly by an email and next steps. The entire donation, including the vehicle pickup, was completed within a day! Very pleased with the overall experience!