customer
GBVery easy, efficient, and smooth donation process The entire process was very easy and smooth from start to finish. I filled out the online form and had a call within the hour to discuss the details of the vehicle. This was followed shortly by an email and next steps. The entire donation, including the vehicle pickup, was completed within a day! Very pleased with the overall experience!
Earlene Murphy Wadsworth
GBGoodwill Car Donation Customer Service and Tow Truck Drivet Goodwill Car Donation Customer Service was excellent!!!!! Very kind, patient & informative. Answered all my questions. Our tow truck driver was amazing!!!!! He immediately introduced himself, gave us our Donation Receipt and told us we’d be receiving an email with explanations.
Sue Benjamin
GBThere was no waiting time There was no waiting time, everything was taken care well and the process time was quick. The staff was courteous and understanding.
Kam
GBIt was easy compared to other car… It was easy compared to other car donation organizations ive been in touch with. With our hectic work schedule, it wasn't possible for us to go to the MVA to get new title......we had a lein release letter which was sufficient for Goodwill. Signed a power of attorney document they provided and said goodbye to a wonderful trusted car. Hoping it will benefit someone else for awhile longer! Thanks guys!!! I should also add that all people involved are very profressional...from the initial call to the tow truck pick up person (Sam)...all professional and courteous!
Betsy
GBThey were very efficient about donating… They were very efficient about donating my van. Very polite, and had everything organized. Driver and helper were very courteous, and super fast at picking the van up. Had paperwork for me.