Gloria Bonilla
GBVery happy and grateful for the… Very happy and grateful for the Goodwill team!! All the people involved in this process were nice and professional. 100% Happy!! Gloria Bonilla
Robert Herron
GBGoodwill was Friendly Goodwill was Friendly, Courteous, Professional, made the Experience Quick and Easy. Followed instructions where my car was and with whom and when my son would be home to turn over my car.
Dylan Matsumori
GBHas gone from a poor experience to a bad one. process was unclear, the phone people had no idea what the towing company is doing. I did not recieve a recipt of donation for few days after the donation. I also recieved a call trying to convince me it was my fault that the experience was a below what was expected. Then a reply to my review indicating I was the confused party. The national call center need to take ownership for their poor performance, rather then blaming me for trying to make a donation. It has become pretty evident that only a fraction of the donation goes to goodwill, the rest to the call center, towing company and auction house. I have donated cars in teh past. This was by FAR the worst experience and their recent reply to my review continues to show their tilted approach to all of this.
Kwok/yan Tom/liang
GBEasy car donation Donating car was easy and pleasant. From initial phone call for starting donation and pickup was smooth. Tow truck driver was very efficient and quick.
Yelena Kusel
GBQuick response and easy process Quick response and easy process