Dylan Matsumori
GBHas gone from a poor experience to a bad one. process was unclear, the phone people had no idea what the towing company is doing. I did not recieve a recipt of donation for few days after the donation. I also recieved a call trying to convince me it was my fault that the experience was a below what was expected. Then a reply to my review indicating I was the confused party. The national call center need to take ownership for their poor performance, rather then blaming me for trying to make a donation. It has become pretty evident that only a fraction of the donation goes to goodwill, the rest to the call center, towing company and auction house. I have donated cars in teh past. This was by FAR the worst experience and their recent reply to my review continues to show their tilted approach to all of this.
Haruu Haruu Haruu
GHGoodwill car donation have excellent… Goodwill car donation have excellent service and they are the best so far.
Gloria Bonilla
GBVery happy and grateful for the… Very happy and grateful for the Goodwill team!! All the people involved in this process were nice and professional. 100% Happy!! Gloria Bonilla
Gloria Mills
GBGoodwill staff are problem solvers Goodwill staff are problem solvers! I experienced some difficulties with the pick up service when donating my car. As soon as Goodwill found out about it, they reached out to me and took steps to resolve the problem. If you have a car to donate, Goodwill is the place to give it.
Greg Jackson
GBFrom the initial conversation with the… From the initial conversation with the Goodwill representative to the pickup of the vehicle by the tow truck driver; the process was completed smoothly! Thank you