Nelson C.
GBGlobal Test Supply has been a critical materials supplier for us. Global Test Supply has been our source for vials which are essential to our business. They have provided excellent service in both times of tight supply and in times of plenty. Their service and responsiveness has been excellent in all our dealings with them. We are happy to regard them as a critical supplier.
KY Todd
GBCustomer Service for object DOA I ordered a 4 inch K type thermocouple probe. The tip of the probe arrived with a ~80° bend in the tip. I sent photos to the customer service team, and they promptly arranged for a replacement to be sent. Unfortunately the shipping took approximately 2-3 weeks for each probe, but that's about par for the course in today's environment. Overall, highly satisfied with the experience. Thank you for taking me seriously and making the situation right!
B.BROWN
GB#1 the help I received when buying my… #1 the help I received when buying my item was a very positive experience. I cannot compliment the help I received all through my buying experience. Would I buy from this company again? You bet I will! Great products sold by very helpful competent people. Thank you again!
L. JACKSON
GBGreat customer support I am the Quality Manager at a plastic injection molding company. I have used Global Test Supply over the years to obtain new measuring tools. Recently our roughness tester was out and I was able to rent a replacement while ours was out getting repaired, which was very helpful. Team members in other departments had not heard of Global Test Supply until recently. They visited the website on my request and now they are eager to purchase their tools here also.
JOHN HEALY
GBFirst shipment went to the wrong state… First shipment went to the wrong state (MN vs. WA) despite having submitted the correct address. Contacted the seller immediately with no response. After 3 business days I was forced to file claims with both UPS & Paypal. A massive waste of our time. Seller refunded the money with no explanation or apology. Placed the same order a second time and thankfully that proved successful.